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Recent guest reviews

We forgot our shirts and sweaters in drawers and when we called they said they didn’t found them. The question is did they not clean the room or they steal them? The manager didn’t even call us back. No one checked who cleaned the room and make her accountable for our belongings. we have to call them few times before they told us the room was empty. We have to buy underwear and sweaters for our thanksgiving gathering. Not nice at all 😡

Have some physical challenges. Even getting a room on the lowest floor involved a lot of walking. Doors are heavy to open.

Thank you. It was a wonderful stay.

Absolutely loved this place! It was luxury at a great price. Everyone was friendly and inviting. Free breakfast is a major plus. We also loved the pizza place down the street (Ball park pizza team) Overall i will definitely recommend to anyone coming into town for any occasion.

Very large rooms, super clean, very nice property, great breakfast. i would stay here again.

It’s my always hotel when I am in town. Beautiful, consistent and wonderful!

The rooms were very clean and spacious. The bed and pillows vey comfortable. Very nice hotel.

Professional and friendly staff. Excellent hot breakfast. Very quiet great location.

I drove an extra 20 min to stay at this location and it was horrible. The bed was saggy, lumpy, and springy. In addition, my girls slept on the pull out bed without a blanket. It was 45° and we were told they didn’t have any blankets for them and handed an extra sheet.

Lovely, clean hotel with excellent service. The breakfast was one of the best we've had. Had a problem with TV in first.room and were immediately moved. Would definitely book again.

Not a 5 star ,but good value for California Lousy restaurant

The staff was friendly, the hotel was very pretty. The room was clean and had a nice view. Breakfast was good. And the rooms are quiet which is helpful when it’s time to sleep. I loved it!

The desk reception personnel was very professional and genuinely nice. We did not have time to have breakfast but the restaurant did give us milk for our early morning coffee in our room. So, great service overall.

Beautiful hotel and ambiance. Rooms are super clean and big. The free included breakfast was the best I ever seen.

Los Alisos Blvd Mission Viejo CA

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Ayres Hotel & Spa Mission Viejo is located within a few miles (5 km) of O'Neill Regional Park and Saddleback Valley Volleyball Club. This 90-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 90 accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, microwaves, and refrigerators. Weekly housekeeping is available.


Property features

Guests of Ayres Hotel & Spa Mission Viejo enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and a free shopping center shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

ADA King Accessible- One King Bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

One Bedroom Signature Suite

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Guest reviews for Ayres Hotel & Spa Mission Viejo

Everyone (16) Couples (4) Family (6)
3
Everyone

We forgot our shirts and sweaters in drawers and when we called they said they didn’t found them. The question is did they not clean the room or they steal them? The manager didn’t even call us back. No one checked who cleaned the room and make her accountable for our belongings. we have to call them few times before they told us the room was empty. We have to buy underwear and sweaters for our thanksgiving gathering. Not nice at all 😡

By on Nov 22, 2021

Review comment responded on Nov 24, 2021

Good evening Aryana, I am truly sorry to hear that you had a poor experience with us. I can assure you that multiple team members, including our Housekeeping Supervisor, searched throughout the room and our Lost & Found and were not able to find the items you were looking for. Rest assured, we will reach out to you if anything is found, but I assure you that the room was cleaned and the items were nowhere to be found. I apologize again for your experience and wish you a better stay next time.

4
Friends

Have some physical challenges. Even getting a room on the lowest floor involved a lot of walking. Doors are heavy to open.

By on Sep 28, 2021

Review comment responded on Sep 28, 2021

Dear Karole, Thank you for taking the time to share your feedback. I apologize for the challenges you faced during your stay with us. We hope to be welcoming you back to our hotel. Please do not hesitate to let us know if you need assistance! Warm Regards, Danielle Kim

5
Partner Couples

Thank you. It was a wonderful stay.

By on Aug 9, 2021

Review comment responded on Sep 7, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Danielle Kim

5
Family with small children

Absolutely loved this place! It was luxury at a great price. Everyone was friendly and inviting. Free breakfast is a major plus. We also loved the pizza place down the street (Ball park pizza team) Overall i will definitely recommend to anyone coming into town for any occasion.

By on Jul 11, 2021

Review comment responded on Sep 2, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5
Partner Couples

Very large rooms, super clean, very nice property, great breakfast. i would stay here again.

By on Apr 16, 2021

Review comment responded on May 26, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayley Burbank

5
Everyone

By on Apr 8, 2021

Review comment responded on May 26, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayley Burbank

5
Friends Family

It’s my always hotel when I am in town. Beautiful, consistent and wonderful!

By on Mar 7, 2021

5
Family

The rooms were very clean and spacious. The bed and pillows vey comfortable. Very nice hotel.

By on Feb 21, 2021

5
Everyone

By on Jan 23, 2021

4
Everyone

By on Dec 29, 2020

Ayres Hotel & Spa Mission Viejo

28951 Los Alisos Blvd, Mission Viejo, CA 92692
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