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Recent guest reviews

Even though there is a pandemic still happening. The hotel provided a limited breakfast which was a good thing when you are in a hurry. The room was clean and smelled cleaned.. They also requested to were mask . The staff was pleasant and all wear mask as well.

Booked for 3 nights and was told at check in that they don’t do housekeeping. They said due to covid rooms are only cleaned when people check out. So for 4 days we were having garbage pile up, using 2 towels and conserving cups, toilet paper and tissues. The television wouldn’t turn on at check in but that was resolved after multiple remotes were tried. The staff wasn’t very friendly which surprised me due to other reviews.

Friendly staff, breakfast was excellent with lots of choices,

The king size bed was amazing as was the bath and body works shampoo, conditioner, and lotion

Loved the walking trail and the pool with large slide. Great eating area and awesome Coffee. Room was sufficient for our needs although bathroom was a little dated and couch did not pull out. Staff was very friendly and helpful

Located in a quiet area of suburbia, west of downtown Minneapolis. Seemed like newer property. Was not crowded at all. Very comfortable room, everything worked great. Breakfast had some solid options. Parking very easy. Subway and Jimmy John’s across the street, and Kwik Trip was a block area.

We enjoyed our stay at this hotel. It is a good hotel for a place to stay. There is a Subway across the street and a Burger King across M5. The breakfast and housekeepers were VERY helpful. About 20 min to Mall of America.

Enjoyed our stay very much. Very good breakfast, clean room, a pleasant experience.

Front desk people were NOT friendly, nor helpful. Actually sort of growly! Cleaning lady was very nice and friendly, though. The room served its purpose.

Only stayed the night, it was very enjoyable, clean room, nice breakfast, and really awesome smelling products. Would definitely recommend to anyone.

We reserved several rooms for my son's wedding. Requested a smoking room with 2 beds and got a non-smoking room with one bed. Had the room for 2 nights and housekeeping never came to replenish towels, soap or shampoo. The bed was comfortable and the water pressure in the shower wasn't bad. The only other problem was nothing is open past 1 a.m. for food. The hotel has a real nice free breakfast though.

Nothing fancy, but clean, decent morning buffet. Gets the job done. Free Wifi a very nice perk, though.

Nice, clean & quiet but the room was hot no matter what we tried. Also didn't know that to use the pool slide, it was not open unless someone from the hotel was watching it. Nice pool area tho. Great breakfast too.

Very clean. Very quiet. Very accessible to good restaurants. Great staff. Good breakfast. Clean pool and fitness room. Will stay here on future trips.

Very nice hotel! The room was very clean and staff super friendly. Delicious breakfast. Didn't get a chance to use the pool but it looked like fun!

I had a good time at this hotel. The service was good but not great. The room however was clean and the maid service did a great job of keeping the room neat and tidy. The morning breakfast provided by the hotel was basic but not anything fantastic. The pool and hot tub was great and my nieces and nephews had a fun time with the water slide.

Clean, quiet room, conveniently located, good price. It was very close to client offices and the pool was a nice perk after a hot day of travel.

We chose this hotel because it was close to family we were visiting and the Holiday Inn Express we recently stayed at in Paso Robles was great. We checked in late, after 11pm and they put us in a room on the first floor. There was an air conditioning motor right outside our room. We were not able to sleep for the noise. About 1am we went to the front desk and asked for another room. The man at the desk was very helpful and gave us a room on the third (top) floor. This was much better, however, the hotel is right off the highway, so there was traffic noise, which was not as bad as the air conditioner. Also the beds were springy, so every move my husband made was felt through the night. Would try another hotel next time.

Hhotel was convenient to Chaska, where my daughter lives. Highway 5 was at our front door, but not noisey. Nice slide in the pool. My grandkids loved it. Lounge area to sit in could have been larger. 3 guys occupied all comfortable seating to watch golf. Food was good. Room was pleasant.

Century Blvd Chanhassen MN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites Chanhassen, an IHG Hotel places you within 2 miles (3 km) of Minnesota Landscape Arboretum and Paisley Park. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

Holiday Inn Express Hotel & Suites Chanhassen, an IHG Hotel's 89 rooms provide coffee makers, free newspapers, and free local calls. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Holiday Inn Express Hotel & Suites Chanhassen, an IHG Hotel features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a business center.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Executive Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Chanhassen, an IHG Hotel

Everyone (5) Couples (4) Business (1) Family (9) Other (1) Friends (2)
5
Everyone

Even though there is a pandemic still happening. The hotel provided a limited breakfast which was a good thing when you are in a hurry. The room was clean and smelled cleaned.. They also requested to were mask . The staff was pleasant and all wear mask as well.

By on Oct 2, 2021

3
Family

Booked for 3 nights and was told at check in that they don’t do housekeeping. They said due to covid rooms are only cleaned when people check out. So for 4 days we were having garbage pile up, using 2 towels and conserving cups, toilet paper and tissues. The television wouldn’t turn on at check in but that was resolved after multiple remotes were tried. The staff wasn’t very friendly which surprised me due to other reviews.

By on Jul 27, 2021

Review comment responded on Aug 22, 2021

Thank you for taking the time to review your stay. I’m sorry to hear that you were not satisfied with your entire stay. Due to being short staffed, housekeeping service is currently not being offered to guests staying less than 5 nights, however, we are still doing it upon request. Please feel free to request service during your next stay with us. Until then, safe travels.

1
Everyone

By on Jan 4, 2021

Review comment responded on Jan 6, 2021

Thank you for your feedback. I wish I knew what had happened during your stay to only get 1 out of 5 stars. :-(

5
Everyone

Friendly staff, breakfast was excellent with lots of choices,

By on Sep 22, 2019

Review comment responded on Sep 27, 2019

Sweet!! Thank you for the 5 star review! We're so glad you enjoyed your stay. Thank you for choosing the Holiday Inn Express Chanhassen. We appreciate it!

5
Family with small children Family

The king size bed was amazing as was the bath and body works shampoo, conditioner, and lotion

By on Sep 9, 2019

Review comment responded on Sep 17, 2019

Yay! We’re so glad that you loved our beds. Come back soon so you can sleep in them again. :-)

5
Family Family

Loved the walking trail and the pool with large slide. Great eating area and awesome Coffee. Room was sufficient for our needs although bathroom was a little dated and couch did not pull out. Staff was very friendly and helpful

By on Jul 8, 2019

Review comment responded on Aug 26, 2019

Great! Thank you for the 5 star review! Thank you for choosing to stay with us and we hope to see you again in the future.

4
Family

Located in a quiet area of suburbia, west of downtown Minneapolis. Seemed like newer property. Was not crowded at all. Very comfortable room, everything worked great. Breakfast had some solid options. Parking very easy. Subway and Jimmy John’s across the street, and Kwik Trip was a block area.

By , from Minnesota on May 6, 2019

Review comment responded on May 22, 2019

Nice! We love the quietness of the area too, especially with the nature preserve right next to us. We hope that you will come back to stay with us again very soon.

4

friendly employees - desk staff (not so much)

Everyone

We enjoyed our stay at this hotel. It is a good hotel for a place to stay. There is a Subway across the street and a Burger King across M5. The breakfast and housekeepers were VERY helpful. About 20 min to Mall of America.

By on Feb 12, 2018

Review comment responded on Feb 21, 2018

Thank you for taking the time to review your stay with us. I'm so glad that you enjoyed your stay and the friendliness of most of the staff. Although, I am sorry to hear that you did not have a great experience with the Front Desk staff as that is not a normal experience for our guests. I appreciate your feedback and hope that you will come back to see us again soon.

5
Everyone

Enjoyed our stay very much. Very good breakfast, clean room, a pleasant experience.

By on Dec 12, 2016

Review comment responded on Jan 2, 2017

Awesome! Thanks for the 5 star review! I'm so glad that you enjoyed your stay. We hope that you will come back to visit us again soon! Sincerely, Amy Buskerud General Manager

3

great location

Friends

Front desk people were NOT friendly, nor helpful. Actually sort of growly! Cleaning lady was very nice and friendly, though. The room served its purpose.

By on Jul 21, 2014

Holiday Inn Express Hotel & Suites Chanhassen, an IHG Hotel

7855 Century Blvd, Chanhassen, MN 55317
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