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Recent guest reviews

The room was really nice, and the view was one in a million. Staff was nice and comfortable to talk to if you had any questions.

I liked the layout but there were not enough amenities in the hotel room. No hot tub rooms or microwave and the casino only had slots so no one else could do anything else. If slots are open it’s only fair that other stuff is open as well. Just take the same safety precautions.

Parking how far u had to walk parking was on opposite of checking in

We were able to request a corner view and had options on floors we can stay on. Due to COVID-19, our room was not able to be cleaned on a daily for our stay, so we had to clean as we stayed. Other than that our stay was well worth it.

Hotel room was nice and clean. It was more then expected

All of it good people . Guard at front door wasn't very nice Tuesday night

I loved the hotel! It was very clean and spacious. The staff and service was great. The only downfall was calling room service with no answer. Besides that I enjoyed everything. They take pride and are very onto keeping the facility safe,clean and taking temperatures at all times. Great stay! Would do it all over again(:

Loved the walk-in shower. Spacious room and great view!

New SWANKY CASINO nice getaway good food and clean

Pleasantly surprised with the cleanliness and friendliness of the staff. Would stay here again and recommend it to friends. Overall was a great getaway. Only unpleasant experience was the security guard at the 2nd floor door. Understand he has an important and difficult job to do but it was not necessary to be rudely screaming at everyone just trying to follow his confusing vague directions. Made people wait in the long line for the casino floor to show ID so they could enter the GIFT SHOP?

It has everything you need. No need to leave. Staff is friendly and helpful.

Like casino on property and elevators access was great

the staff was very friendly and helpful. the room was comfortable and spacious. great view from the room.

West Canal Street Milwaukee WI

Hotel highlights

  • Walking distance to Potawatomi Bingo Casino and Marquette University
  • Free WiFi and wired Internet in rooms
  • Free parking
  • Onsite dining

Marquette University is a short stroll from Potawatomi Hotel & Casino, and other popular attractions like Harley-Davidson Museum are within a mile (2 km). This 4.5-star hotel has 500 rooms and welcomes guests with 3 restaurants, a casino, and free in-room WiFi.


Dining

Enjoy dining at Canal Street Café, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Potawatomi Hotel & Casino's 500 rooms provide iPod docks, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards. Housekeeping is available on request.


Property features

Built in 2014, the brand new Potawatomi Hotel & Casino offers a casino, a porter/bellhop, and a reception hall. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a gift shop, a TV in a common area, and an ATM.

Room options

Signature Room, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 6

Deluxe Room, 1 King Bed with Sofa bed, Corner

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Superior Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 5

Guest reviews for Potawatomi Hotel & Casino

Everyone (65) Couples (18) Family (18)
3
Family Business Business

The room was really nice, and the view was one in a million. Staff was nice and comfortable to talk to if you had any questions.

By on May 7, 2021

Review comment responded on May 9, 2021

Hello! Thank you for taking the time to rate us. I'm glad you enjoyed the view from your room and our friendly Team Members. I hope you will visit us again. Dominic - Guest Relations

3
Everyone

By on Apr 28, 2021

Review comment responded on May 9, 2021

Hello! Thank you for taking the time to rate us. Dominic - Guest Relations

5
Everyone

By on Apr 24, 2021

Review comment responded on May 4, 2021

Hello, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy

3
Family

I liked the layout but there were not enough amenities in the hotel room. No hot tub rooms or microwave and the casino only had slots so no one else could do anything else. If slots are open it’s only fair that other stuff is open as well. Just take the same safety precautions.

By on Apr 22, 2021

Review comment responded on Apr 23, 2021

Thank you for sharing your views on the hotel amenities. I do apologize that we're are limited on what gaming and other activities we currently have available. Along with the traditional slots we have electronic table games as well. Please be patient as we are working towards our goals to be fully open in the future. Sincerely, Dana

5
Everyone

By on Apr 5, 2021

Review comment responded on Apr 16, 2021

Thank you for rating your stay at Potawatomi Hotel & Casino. All the Best, Dana

5
Everyone

Parking how far u had to walk parking was on opposite of checking in

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Hello, I am sorry that you found our current parking situation challenging. In the future, you can pull up to the front Hotel entrance and check in, then park your car. That way you don't need to carry luggage from the structure. Kindest regards, Nancy

5
Family Family

We were able to request a corner view and had options on floors we can stay on. Due to COVID-19, our room was not able to be cleaned on a daily for our stay, so we had to clean as we stayed. Other than that our stay was well worth it.

By on Mar 9, 2021

Review comment responded on Mar 9, 2021

Hello! Thank you for rating us 5 out of 5! I'm happy that that you were able to get the room you wanted. Dominic - Guest Relations

5
Partner Couples

Hotel room was nice and clean. It was more then expected

By on Dec 21, 2020

Review comment responded on Dec 21, 2020

Hello! Thank you for rating us 5 out of 5! I'm glad that we exceeded your expectations. I'm looking forward to your next visit. Dominic - Guest Relations

4
Family Business Business

All of it good people . Guard at front door wasn't very nice Tuesday night

By on Oct 26, 2020

Review comment responded on Oct 26, 2020

Hello! Thank you for the positive rating. I'm glad you met some good Team Members while you were here. I will remind our Security Department Managers to reiterate the importance of always being nice to all of our guests. Dominic - Guest Relations

4
Partner Couples

I loved the hotel! It was very clean and spacious. The staff and service was great. The only downfall was calling room service with no answer. Besides that I enjoyed everything. They take pride and are very onto keeping the facility safe,clean and taking temperatures at all times. Great stay! Would do it all over again(:

By , from Milwaukee, WI on Oct 22, 2020

Review comment responded on Oct 22, 2020

Hello Semetria! I am glad to hear that you enjoyed your stay with us! I do apologize about the room service issue. Since we do not currently have dine in options, guests staying in the hotel often use room service and it can get very busy at times. I am glad to hear that you will visit again. Kindest regards, Nancy

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