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Recent guest reviews

Front office lady very rude

B

Room looked brand new! Bed was so comfortable, was wondering how I could get it in my truck without them seeing! Very clean hotel and friendly staff.

Carol at the front desk was amazing! The room was great and very clean.

The rooms were clean. Comfortable beds. Great pool.

Staff was nice and very helpful when needed. Hotel is a little older making some of the features a bit dated. Overall a good stay. I’d recommend.

Beds were nice. Room was nice. Overall, however it just needed some repair. Our showerhead was broke. Swimming pool was down at least 8" of water from normal and was way over chlorinated. Lights in pool area didn't work. It just seemed to need some overall maintenance.

Pleasant stay for 2 nights. The staff was very friendly. The rooms were clean and quiet. The exercise and pool facilities were better than expected. Very nice stay. Would definitely return and recommend a friend.

Great check-in, very quick. I always enjoy the breakfast. Close to many restaurant options.

We had a great stay. We were in town visiting some friends and it was very comfortable.

Very pleasant stay. No complaints here. Close to shopping in both directions very near the expressway but you really don't hear any noise.

Staff were friendly, room was excellent, breakfast was great.

This hotel was average, nothing special. It was clean & staff was friendly.

The hotel was clean and nice. Breakfast was good with numerous options. They arranged for us to have a driver to Miller Park and back. Very helpful.

Staff at reception desk is very friendly and helpful. I also liked the business center.

3 nights and this HI Express and 1 day with missed maid service and 4 days that we had to call the ft. desk to have someone come to the room and fix the TV. They just got Direct TV and claimed that was the issue, but still a pain! The staff was great, but attention to detail could have been better. Morning breakfast was good but very crowed room with not enough tables and chairs. Pool and spa was great. I would stay there again. I hope the staff got my points correct as well, will check soon with corporate.

Only one criticism: we had trouble figuring out which was Moreland and which was West Beloit Road.

We stayed one night at the Holiday Inn Express New Berlin, WI. Everything was great! Rooms we're clean, beds were comfortable, low noise level and best of all...a great breakfast in the morning. Scrambled eggs, sausage, cinnamin rolls, biscuits and gravy, pancakes, fruit, cereal, almost everything you could ask for in a breakfast.

The room was sparklingly clean. The mirror, coffee pot, door knobs, table tops all glistened! It was a quiet place to stay, close to the city proper, but not in the midst of it. A Target across the street for the things we forgot. A Quaker Stake and Lub in the parking lot for our supper. A full breakfast in the lobby!! Friendly workers to help make our stay comfortable.

Nice stay. Clean comfrtable room at a decent price

W Beloit Rd New Berlin WI

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites New Berlin, an IHG Hotel is located 1.7 mi (2.8 km) from Moorland Road Golf Center and within a 10-minute drive of Brookfield Square Mall. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

Holiday Inn Express & Suites New Berlin, an IHG Hotel's 101 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Express & Suites New Berlin, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

1 Queen Bed | Sleeps 6

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites New Berlin, an IHG Hotel

Everyone (8) Couples (5) Business (6) Family (16) Other (1) Friends (1)
1
Everyone

Front office lady very rude

By on Oct 20, 2021

Review comment responded on Oct 23, 2021

Thank you for sharing I'll investigate the issues you just reported . I'll need more information regarding " the very rude lady"

4
Family

B

By on Aug 20, 2021

Review comment responded on Aug 20, 2021

Thank you! Carol

5
Family

Room looked brand new! Bed was so comfortable, was wondering how I could get it in my truck without them seeing! Very clean hotel and friendly staff.

By , from Illinois on Aug 31, 2020

Review comment responded on Sep 5, 2020

Danielle, Very carefully LOL. Our Mattresses are Simmons Beauty Rest. I'm happy to hear you enjoyed your stay!, Come back again :-)

5
Family

Carol at the front desk was amazing! The room was great and very clean.

By , from Appleton WI on Jun 22, 2020

5
Family with small children Family

The rooms were clean. Comfortable beds. Great pool.

By on Aug 20, 2019

4
Everyone

Staff was nice and very helpful when needed. Hotel is a little older making some of the features a bit dated. Overall a good stay. I’d recommend.

By on Dec 3, 2018

3
Everyone

Beds were nice. Room was nice. Overall, however it just needed some repair. Our showerhead was broke. Swimming pool was down at least 8" of water from normal and was way over chlorinated. Lights in pool area didn't work. It just seemed to need some overall maintenance.

By , from Mauston, WI on Oct 15, 2018

5
Everyone

Pleasant stay for 2 nights. The staff was very friendly. The rooms were clean and quiet. The exercise and pool facilities were better than expected. Very nice stay. Would definitely return and recommend a friend.

By , from Green Bay on Jun 28, 2018

5

it was nice to be recognized by the staff.

Everyone

Great check-in, very quick. I always enjoy the breakfast. Close to many restaurant options.

By on May 8, 2018

5
Everyone

We had a great stay. We were in town visiting some friends and it was very comfortable.

By on Apr 9, 2018

Holiday Inn Express & Suites New Berlin, an IHG Hotel

15451 W Beloit Rd, New Berlin, WI 53151
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