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Recent guest reviews

I liked the convenience of having a room on the first floor very near the lobby and breakfast area. The staff was very helpful and pleasant. I found the parking a bit difficult. If one arrives later in the evening there are not enough parking places available.

This hotel - even in covid times, was very courteous, provided everything from food to room service very well. Kudos to the team! 5 Star performance.

All the staff we talked to were friendly and helpful. The access to the hotel was a bit confusing, especially the one way entrance.

Decent place,. Good pruce

Property attracts the building trade workers who need a place to stay as they do there jobs from out of state.The place is just generally truck friendly

Great. Terrific. That’s all I have to say. Don’t like 50 character minimum.

Great hotel: clean, comfortable, great breakfast. Will stay again.

One of the things that we look for when booking a hotel are their amenities. We bike this hotel because it had a pool and hot tub. When we went to use the hot tub and pool, the hot tub was closed. They should state that prior to booking reservations Ave we would have liked for someplace else. Another issue was we could hear people outside and in the hallway constantly. Not very good sound proofing. Their must have been a high school convention or tournament because there was a ton of young men. When we went to get the complimentary breakfast, there was no place to sit and we had to wait almost an hour to get our food and take it to our room to eat. On a positive note, the front staff personnel was amazing. The day we checked in I explained that I work graveyard registered nurse at a local hospital and if possible I would like to check in early in order to nap. They didn't have the room we requested, a king single, but they allowed us to check in a couple hours early into a double so I could try and rest.

That Property had very excellent service very polite very Carter is I will tell all my business associates about that and coworkers my stay was great

Very clean an the staff was very friendly. Stayed there for a Brewers game and a Bucks game..... Would recommend it.

Always very clean and excellent pool area. The young lady that brings out the food for the breakfast is very courteous and always happy . Give her a raise .

The staff was very courteous and went out of the way to be helpful. The room was clean.

N Grandview Boulevard Pewaukee WI

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Waukesha County Expo Center, Best Western Waukesha Grand places you within a few miles (5 km) of Center Court Sports Complex. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.


Dining

Start your day off right with a free full breakfast.


Rooms

The 92 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free long-distance calls. Guests can expect to find TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Best Western Waukesha Grand enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Waukesha Grand

Everyone (28) Couples (7) Business (8) Family (20) Friends (1)
5
Everyone

I liked the convenience of having a room on the first floor very near the lobby and breakfast area. The staff was very helpful and pleasant. I found the parking a bit difficult. If one arrives later in the evening there are not enough parking places available.

By on Oct 18, 2021

Review comment responded on Oct 21, 2021

Dear Clarence, We're delighted to hear you were pleased with your room location and our friendly service during your stay at Best Western Waukesha Grand. We appreciate the insight about parking and are sure future guests will too. Please keep us in mind for lodging again.

5
Family Family with small children

This hotel - even in covid times, was very courteous, provided everything from food to room service very well. Kudos to the team! 5 Star performance.

By on Aug 7, 2021

Review comment responded on Aug 9, 2021

We're delighted you enjoyed your stay at Best Western Waukesha Grand! It's great to know that our exceptional service impressed you. Thank you for your kind words. Please come see us again soon.

4
Partner Couples

All the staff we talked to were friendly and helpful. The access to the hotel was a bit confusing, especially the one way entrance.

By on Jun 28, 2021

Review comment responded on Jun 30, 2021

Here at Best Western Waukesha Grand, you can always count on a friendly and warm atmosphere. We're thrilled to receive your compliments regarding the warm hospitality of our team, and we will gladly share your review with our staff. We will also discuss the issue you have described, and we appreciate the time you took to let us know how we can improve. It was a pleasure to call you our guest. We wish you safe and memorable travels, and we look forward to seeing you again soon!

5
Family

Decent place,. Good pruce

By on May 28, 2021

Review comment responded on Jun 1, 2021

Thankyou!!

4
Family Business Business

Property attracts the building trade workers who need a place to stay as they do there jobs from out of state.The place is just generally truck friendly

By on May 26, 2021

Review comment responded on May 28, 2021

Thank you for taking the time to leave us a great review! It was our pleasure to host you during your travels, and we're glad you found our location convenient to your needs. We hope to see you again soon.

5
Everyone

By on May 18, 2021

Review comment responded on Jun 1, 2021

Thankyou!!

5
Everyone

Great. Terrific. That’s all I have to say. Don’t like 50 character minimum.

By on Sep 26, 2020

Review comment responded on Sep 28, 2020

Thankyou!!

3
Everyone

By on Jul 8, 2020

Review comment responded on Jul 14, 2020

What did you not like about your stay with us? Thankyou, Kellie

5
Family

Great hotel: clean, comfortable, great breakfast. Will stay again.

By , from Madison, WI on Mar 1, 2020

Review comment responded on Mar 3, 2020

Thankyou!!

4
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thankyou

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