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Recent guest reviews

Liked the decorations and design. Disliked the lack of cleanness. We are in Covid world and it is particularly important to clean the rooms and refrigerators well. Also, hated the toilet. When you flush it the toilet it splashes some of the water on the toilet seat. This is gross because the water is a mixture of either urine or feces.

Every room is a suite with separate living room area and sleeping area. Very spacious.

Beautiful hotel. When you step into the hotel to getting unto the room. I will be staying there again. Very impressive. A big step up from motel 6. Lol

Friendly staff and hotel was overall nice and clean

Indoor heated pool, the buffet breakfast Free drinks in the evening And rooms are super clean.

Breakfast is amazing, we have been to different hotels with complimentary breakfast but yours is the best

The first time we stayed there was better than the second time which was just 4 days later. One of the staff was unfriendly, I assumed she had a bad day but I must think hard to come back to that hotel. Swimming pool looked uncleaned, and jacuzzi was close. Other than that, hotel location was convienien. The louge was state of art. Breakfast was good and afternoon snack was a plus.

WORST EVER. IT STARTED ST CHECK IN. There were scuffles outside the entrance. The ENTIRE FTONT DESK WAS RELOCATED AND A MAKE SHIFT DESK WAS PUTBIN PLACE. THERE WAS DRY WALL, TAPE AND PLASTIC EVERYWHERE. THERE WAS ABSOLUTELY NO GREENERY OR PLANTS ANYWHERE. WE WERE TOLD THAT THE POOL AND SPA WERE NOT FUNCTIONAL HOWEVER TGE VERY NEXT DAY THERE WERE TONS OF KIDS IN THE POOL AND THE SPA WAS NOW OPEN!!!! When I asked about this, I was told that ‘Plans changed’. When we got to the room on the initial night the refrigerator freezer was completely over flowing with ice. The tv did not work and we were told that the technician would be in tomorrow. But the FINAL blow was the presence of BED BUGS!!! This was the absolute WORST EXPERIENCE EVER!! We requested a FULL refund but were told that the money would not be refunded immediately, over $738!! We were not in the position to put any more money out. So the initial night was supposed to be refunded. We were assigned another room. I was ABSOLUTELY MISERABLE but there was no other hotels available in the area because of the huge business conference which we were attending, ACN. When we called the hotel regarding the first nights refund, we were told to call Orbitz. We called Orbitz and was told to call the hotel....WE HAVE NOT RECEIVED ANY COMPENSATION FOR THIS HORRIFIC EXPERIENCE.

No heat. Had to use a portable room heater. Charged $10/night parking.

Under construction, A/C didnt work my 1st night, cable was horrible and they charge for parking now!

It would have been nice to know they were under renovation. We might have picked another hotel. They tried very hard to make things comfortable but, it did cause a bit of inconvenience. They held the nightly reception in the lobby because the entire atrium was under construction. There was not enough seating and the snacks and bar offerings were a bit weak.

Would not recommend this hotel at this time due to extensive remodeling currently under way. Wait 8 months until construction is complete.

The front desk person at check in was really rude if your looking for kind pleasant people when you come here do not book here but I was impressed with how comfortable the bed was although the decor could use an update and for the price it should of been renovated ten years ago overall I give this hotel a 3 out of 5 .

The staff is not friendly. Room charges are expensive and in addition to that parking fee and wifi fees are added.

E Calaveras Blvd Milpitas CA

Hotel highlights

  • Free continental breakfast
  • Onsite dining
  • Indoor pool
  • Fitness center

Embassy Suites Hotel Milpitas-Silicon Valley places you within a few miles (5 km) of BAPS Shri Swaminarayan Mandir and Great Mall of the Bay Area. This 266-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and a gym.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

All 266 accommodations feature kitchenettes and balconies, and there's space to spread out with a separate bedroom and living rooms. Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and safes are also standard.


Property features

Guests staying at Embassy Suites Hotel Milpitas-Silicon Valley enjoy an indoor pool, a gym, and a spa tub. Self parking is offered for USD 17 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Mountain View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Embassy Suites Hotel Milpitas-Silicon Valley

Everyone (21) Couples (1) Family (5)
2
Family with small children

Liked the decorations and design. Disliked the lack of cleanness. We are in Covid world and it is particularly important to clean the rooms and refrigerators well. Also, hated the toilet. When you flush it the toilet it splashes some of the water on the toilet seat. This is gross because the water is a mixture of either urine or feces.

By on Jul 10, 2021

2
Everyone

By on Jul 5, 2021

Review comment responded on Jul 17, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future!

5
Family

Every room is a suite with separate living room area and sleeping area. Very spacious.

By on Jun 5, 2021

Review comment responded on Jun 6, 2021

Thank you for the excellent review! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

5
Partner Couples

Beautiful hotel. When you step into the hotel to getting unto the room. I will be staying there again. Very impressive. A big step up from motel 6. Lol

By on Apr 29, 2021

Review comment responded on May 4, 2021

Thank you for the excellent review! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

4
Everyone

By on Mar 16, 2021

Review comment responded on Apr 14, 2021

Thank you for the excellent review! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

5
Family

Friendly staff and hotel was overall nice and clean

By on Mar 1, 2021

Review comment responded on Apr 14, 2021

Thank you for the excellent review! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

4
Family

Indoor heated pool, the buffet breakfast Free drinks in the evening And rooms are super clean.

By on Feb 25, 2020

5
Everyone

By on Jan 10, 2020

5
Family Family with small children Family

Breakfast is amazing, we have been to different hotels with complimentary breakfast but yours is the best

By on May 27, 2019

5
Everyone

By on Mar 29, 2019

Embassy Suites Hotel Milpitas-Silicon Valley

901 E Calaveras Blvd, Milpitas, CA 95035
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