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Recent guest reviews

Room was not clean, coffee maker in room had used coffee in it, toilet was dirty, Ice maker not working, room safe broken, elevators not functioning, no hot water one of the days stayed. Half of the staff was awesome and friendly, other half was unpleasant. lobby area restroom has backed up toilets and vomit on floor. I will never stay here again.

Friendly staff, clean facilities.

The only issue was that there is no refrigerator in the rooms

They only had one elevator working! Not one person wearing a mask 😷 at this hotel. Had everyone crammed into elevator during this pandemic like sardines. When bringing to front desk attention. She basically said they couldn’t limit amount of people in elevator & if I didn’t like it take the stairs . Really 11 flights of stairs. Very rude. Sign also stating they couldn’t guarantee the hotel was sanitized .This hotel is not worth money. Needs renovation & new management.

Littered with beer bottles outside the hotel. Whiskey bottle in the parking garage. Restaurant was closed. Dim lit hallway.

Thank you for the great stay, the food, the service, and the staff.

All good here, nothing special either positively or negatively

Nice to be town town with eating options in walking distance

Check in took 25 minutes. Front desk woman who checked me in was incompetent. They need better traiig or better hiring practices.

paid for a upgrade room and got a simple room next to the elevater. not kool

It was a business trip to Midland. It seemed to be one of the nicer hotels in the town and everything went well.

Hotels are very very expensive in Midland (Texas) during the week. So I generally end up in a "so-so" hotel. The Double Tree is a radical upgrade for a very affordable price per day this week end. Glad that Hilton lowered the price for Saturday / Sunday.

Everything was perfect ! Awesome restaurant , great rooms and comfy bed! Can wait for another weekend getaway!

My Stay at the Doubletree by Hilton Midland plaza exceeded my expectations. friendly staff, clean room, and close by amenities made the stay a pleasant one. Complementary valet parking was much appreciated, given that there is not a lot of it in the surrounding areas. Highly recommended if you are staying in the Midland-Odessa Area.

I booked this hotel for a last minute business trip. Location was good. The staff was friendly and the customer service was good.

Boom time Midland for you. The price per quality ratio here is about as bad as it can get.

One of the better places in Midland, which doesn't say much. Stay is slow and the room is way over priced.

West Wall Street Midland TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

DoubleTree by Hilton Hotel Midland Plaza places you within a mile (2 km) of Museum of the Southwest and George W. Bush Childhood Home. This 262-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at 117 Eatery, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 262 rooms feature MP3 docks, coffee makers, and phones. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include video-game consoles, ironing boards, and desks.


Property features

At DoubleTree by Hilton Hotel Midland Plaza, guests enjoy features like an outdoor pool, a 24-hour gym, and a spa tub. Onsite parking is available, both free self and paid valet parking (USD 12 per day)—also useful is an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Luxury Suite, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Midland Plaza

Everyone (7) Couples (6) Business (6) Family (4) Other (3)
1
Family

Room was not clean, coffee maker in room had used coffee in it, toilet was dirty, Ice maker not working, room safe broken, elevators not functioning, no hot water one of the days stayed. Half of the staff was awesome and friendly, other half was unpleasant. lobby area restroom has backed up toilets and vomit on floor. I will never stay here again.

By on Sep 1, 2021

Review comment responded on Sep 3, 2021

I am so sorry we did not meet your expectation. We have several projects that we have on the table to better the hotel. We are hoping to bounce back from Covid so that we can better the hotel for our guest.

5
Business Business

Friendly staff, clean facilities.

By on May 31, 2021

Review comment responded on Jun 3, 2021

Thank you for your feed back. Hope to see you soon

4
Family Business Business

The only issue was that there is no refrigerator in the rooms

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for reaching out to us. We are not required to have refrigerators do to us having food onsite. But we are in the process of revisiting the supply for all rooms.

1
Everyone

By on Mar 13, 2021

Review comment responded on Mar 30, 2021

We continue to work on things with in the Hotel. After a year of pandemic and then an unforeseen Ice storm. We are in the process of trying to bounce back. Thank you for the feedback.

1
Partner Couples Family

They only had one elevator working! Not one person wearing a mask 😷 at this hotel. Had everyone crammed into elevator during this pandemic like sardines. When bringing to front desk attention. She basically said they couldn’t limit amount of people in elevator & if I didn’t like it take the stairs . Really 11 flights of stairs. Very rude. Sign also stating they couldn’t guarantee the hotel was sanitized .This hotel is not worth money. Needs renovation & new management.

By on Jun 22, 2020

1
Business Business

Littered with beer bottles outside the hotel. Whiskey bottle in the parking garage. Restaurant was closed. Dim lit hallway.

By on Jun 15, 2020

5
Partner Couples

Thank you for the great stay, the food, the service, and the staff.

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Thank you for staying with us. We will see you next time.

4
Business Business

All good here, nothing special either positively or negatively

By on Dec 23, 2019

Review comment responded on Jan 7, 2020

Thank you for the feed back. We hope to see you on your next trip to Midland.

4
Everyone

By on Nov 2, 2019

Review comment responded on Nov 12, 2019

Thank you so much for the feedback.

3
Partner Couples

Nice to be town town with eating options in walking distance

By on Oct 7, 2019

Review comment responded on Oct 15, 2019

Thank you so much for your feed back. That is one of the things we like as well. I am hoping we can make this a 5 star stay on your next visit.

DoubleTree by Hilton Hotel Midland Plaza

117 West Wall Street, Midland, TX 79701
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