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Recent guest reviews

Located in a congested area. Not much one can do about it

Hit & Miss. The Lobby & Room were nice except for the smell from whomever smoked in the room before we stayed there. The Front desk was efficient. The pool was Green so none of the guests were swimming in it. The Hot Tub had a film & the water was covered with dead bugs. So we didn't use these "amenities". The room was nicely decorated. The morning of checkout, we received a very very loud banging on our door clearly meant to wake us up a & half hour before checkout time. We were already up, but we laughed at how rude it was. When packing our car with luggage to leave, our key stopped working so fortunately we could call each other to get back inside. We just used an old traffic cone to block the doors open so we could go in & out to load our car. This hotel clearly does not want people to stay here, so next time we will chose another hotel. Live & learn.

We booked this hotel because of the Location and the pool - our three year old loves the water. Unfortunately, the pool was closed during our entire stay. We feel we should have been notified so that we could make the choice to stay or book elsewhere.

Outback Steakhouse right on site. Made dinner for 20 much easier. Pool out back was Perfect for the kids to swim after a hot day on the lacrosse field.

Alarm clock was flithy, like disgusting, caked with filth. Same with desk chair.

Clean,nice area,room smelled of smoke but they compensated and solved problem

Clean rooms and friendly staff. Parking was plentiful as well. Would definitely reccomend.

the property was very clean and the staff was very friendly

Bed should be replaced. Broken ironing board. Did not like sliding bathrooms door. No locks.

Clean, cheery atmosphere, close to stores and free breakfast.

The room looked exactly as pictured. Delicious breakfast. There was a construction crew upgrading the halls. They stopped their work as we walked past, very polite. Most important, we had a good nights sleep and woke refreshed.

The wing was under renovation and there was a lot of debris from the work in the halls leading to our room. I have been in other hotels doing renovations and it is possible for it to be clean while that is going on. Our coffee and cups in the room were not replaced after the first use. Our room though non-smoking had clearly been smoked in. And there was not closet only a very inadequate rack to hang things on.

It was not something I would want to do again to say the least. Unfortunately there was verbal abuse and terrible vibes in the room next to us on top of the fact that there was no professional closed off section for the construction going on in the hotel w toilets in the hallway and my sister had to step over glass in the hallway aswell. Also when we switched rooms there was a very uncomfortable encounter w another man approaching me n my sister. The staff was nice but overall it was not a good experience . Clearly not a place that wholesome and professional people would want to stay. Also apparently coming from a local it is a no quality in .

We were only there to sleep since we were out and about visiting people for the holiday. We did notice when we parked that one of the rooms had visible black mold (you could see it in the window) and that the lobby smelled like black mold. So that’s something to take care of for sure. It was a great experience though. Joe at the check in desk was so kind and so was the housekeeper (I missed her name). Definitely an A+ on service!!!

State Route 35 South Middletown NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located 3.1 mi (5 km) from Two River Theater, The Hub Middletown Red Bank, BW Signature Collection is within a 5-minute drive of other popular attractions like Count Basie Theater. This hotel has 81 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at Outback Steakhouse, the hotel's onsite restaurant.


Rooms

The 81 accommodations feature balconies or patios and afford space to spread out with a separate bedroom. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Private yards, microwaves, and refrigerators are also standard.


Property features

At The Hub Middletown Red Bank, BW Signature Collection, guests enjoy a children's pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Accessible, Patio

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Patio

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

2 Queen Beds | Sleeps 4

Guest reviews for The Hub Middletown Red Bank, BW Signature Collection

Everyone (15) Business (1) Couples (12) Family (9) Other (2) Friends (2)
4
Partner Couples

Located in a congested area. Not much one can do about it

By on Sep 18, 2021

Review comment responded on Sep 20, 2021

Thank you for taking the time to share your experience, we appreciate your feedback.

3
Partner Couples

Hit & Miss. The Lobby & Room were nice except for the smell from whomever smoked in the room before we stayed there. The Front desk was efficient. The pool was Green so none of the guests were swimming in it. The Hot Tub had a film & the water was covered with dead bugs. So we didn't use these "amenities". The room was nicely decorated. The morning of checkout, we received a very very loud banging on our door clearly meant to wake us up a & half hour before checkout time. We were already up, but we laughed at how rude it was. When packing our car with luggage to leave, our key stopped working so fortunately we could call each other to get back inside. We just used an old traffic cone to block the doors open so we could go in & out to load our car. This hotel clearly does not want people to stay here, so next time we will chose another hotel. Live & learn.

By on Jul 16, 2021

Review comment responded on Jul 19, 2021

Allow me to begin by sincerely apologizing for filing to meet your expectations. We did have unexpected trouble with the pool water clarity that we had to address. Rest assured that I will address your comment with our housekeeping manager in regards to the knock on your door before the check out time. In regards to your keys they are programmed to last until 11am on the day of your departure, however we would have been more than happy to provide you with a new one. We are saddened to have lost you as a valued guest and we wish you many safe and exciting future travels. Should you decide to give us another opportunity to serve you better please reach out to us directly as we will make sure to exceed your expectations.

2
Family with small children

We booked this hotel because of the Location and the pool - our three year old loves the water. Unfortunately, the pool was closed during our entire stay. We feel we should have been notified so that we could make the choice to stay or book elsewhere.

By on Jul 13, 2021

Review comment responded on Jul 16, 2021

We had the pool closed for maintenance Sunday Afternoon into Monday mid day as we were not happy with the water quality. We are sorry that your stay was affected by the closure and we hope you would give us another opportunity to serve you better.

5
Family Friends

Outback Steakhouse right on site. Made dinner for 20 much easier. Pool out back was Perfect for the kids to swim after a hot day on the lacrosse field.

By on Jun 28, 2021

Review comment responded on Jun 28, 2021

We are very happy that you were able to enjoy our outdoor pool and restaurant on site! Thank you for taking the time to share your experience with us!

4
Everyone

By on Jun 28, 2021

Review comment responded on Jul 8, 2021

Thank you for taking the time to rate your stay! We appreciate your feedback!

4
Everyone

By on Jun 28, 2021

Review comment responded on Jul 8, 2021

Thank you for taking the time to rate your stay! We appreciate your feedback!

1
Everyone

Alarm clock was flithy, like disgusting, caked with filth. Same with desk chair.

By on Jan 25, 2021

3
Everyone

By on Jul 16, 2020

4
Family Business Business

Clean,nice area,room smelled of smoke but they compensated and solved problem

By , from Buffalo on Jul 13, 2020

5
Partner Couples

Clean rooms and friendly staff. Parking was plentiful as well. Would definitely reccomend.

By , from Old Bridge, NJ on May 2, 2020

The Hub Middletown Red Bank, BW Signature Collection

750 State Route 35 South, Middletown, NJ 07748
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