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Recent guest reviews

Friendly staff, very clean and very convient to our venue.

I didn’t like anything. This was not a half decent hotel.

Staff was super friendly. This was a quick one night stay. Everything seemed clean but there was a very musty odor in my room which made me question the cleanliness. I'm sure it was something in the air conditioning or something like that. I also found hair clinging to the outside of the tub. Everything else seemed very clean, but those two things put me off a bit.

I thought the employees were extremely friendly and helpful. The AC unit worked sporadically and made the room a little hot for sleeping. The next morning I went to use the hot tub and the water was not even warm.

The refrigerator was not cleaned out from previous guests.

Okay so this is “July 2020” properly cleaning is priority #1 or at least it should be. I reserved a room for 2 nights, This place is far from special. The pics online make it look much nicer. After first night I noticed the toilet in our room was loose at the base and discovered that it was LEAKING WASTE WATER onto the floor, I complained and we were able to move to the room next door. After the move to the second room I found a empty bottle of vodka in a dresser drawer, which makes me think the cleaning crew doesn’t do a very thorough job. Within a hour after we moved, the first room was cleaned and was rented out again shortly after without the time needed to do any repairs to the toilet. Room #I03 needs a wax ring or two so avoid that room because I’m sure it’s no fixed! I would’ve packed up and left but didn’t have the funds to cover another place while this hotel had a hold on my money. This hotel is definitely needs a good health inspection someone from higher up needs to come observe and train.

Average at best. The curtains didn't even get close to closing so the early morning summer sun came right on in at 5:30 a.m. The phone didn't work, the door didn't fit the frame, the TV channel listings were held at the front desk, the elevator wasn't working, not much available for the breakfast, the remote control volume didn't work and only moderately clean.

Clean, friendly, responsive, reasonable rates, convenient. Pool hours unfashionable, no exercise equipment.

Great location. Close to a variety of eating places and to Washington Park Beach and Zoo (our destinations!) Breakfast was good. The only thing I'd have liked is having outlets easily accessible to plug in things. Would def stay again.

Rooms were renovated and clean staff friendly and helpful

very comfortable beds and clean, newly refurbished rooms

Liked price,dirty, unkept, hot tub worked but cold, carpets filthy, doors broke and hanging on hinges, mattress’s stacked in parking lot, large trash strewn everywhere outside, I can’t imagine how it keeps the Country Inn and Suite branding

Quiet room, hard to find from local road N400. Good signage from I94

Wireless not working and front desk not answering phone calls for 2+ hours. Gave up on that. Their breakfast room is small and crowded. Limited breakfast selection (no meat/sausage). Will not stay here again for the price I paid. Nice parking lot and room was clean.

Room was too hot and uncomfortable. Pool was ok, hot tub was lukewarm and pool was cold. Looked a little run down.

Nice hotel, not impressed with the pool. Pull out sofa bed was not very comfortable.

Staff was very helpful and courteous. Room was spacious and comfortable. Overall visit was very enjoyable.

North Frontage Road Michigan City IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Franciscan Hospital, Country Inn & Suites by Radisson, Michigan City, IN is within 3 miles (5 km) of Sisters of St Francis Health. This 56-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All 56 rooms provide microwaves, refrigerators, and coffee makers. 37-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

Guests staying at Country Inn & Suites by Radisson, Michigan City, IN enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Country Inn & Suites by Radisson, Michigan City, IN

Everyone (14) Couples (10) Business (2) Family (10) Other (3)
5
Family

Friendly staff, very clean and very convient to our venue.

By on Aug 30, 2021

Review comment responded on Aug 31, 2021

Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon!

3
Family

I didn’t like anything. This was not a half decent hotel.

By on May 25, 2021

Review comment responded on May 25, 2021

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room. Your feedback helps us prevent situations such as this in the future.

4
Everyone

Staff was super friendly. This was a quick one night stay. Everything seemed clean but there was a very musty odor in my room which made me question the cleanliness. I'm sure it was something in the air conditioning or something like that. I also found hair clinging to the outside of the tub. Everything else seemed very clean, but those two things put me off a bit.

By on May 15, 2021

Review comment responded on May 16, 2021

Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the cleanliness of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we hope to have the pleasure of serving you again soon.

3
Family Family

I thought the employees were extremely friendly and helpful. The AC unit worked sporadically and made the room a little hot for sleeping. The next morning I went to use the hot tub and the water was not even warm.

By on Apr 26, 2021

Review comment responded on Apr 29, 2021

Thank you very much for taking the time to share your concerns with us. Our aim is to ensure all guest concerns are dealt with in a timely manner. Our entire staffs strive daily to ensure that all guests have an excellent stay at our hotel. We regret that we fell short of your expectations.

5
Everyone

By on Dec 21, 2020

Review comment responded on Dec 23, 2020

Thanks for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition during this unprecedented time. Our company values customer satisfaction as a top priority and our team is dedicated to providing exceptional service. We look forward to serving you again.

4
Everyone

The refrigerator was not cleaned out from previous guests.

By on Nov 23, 2020

Review comment responded on Nov 25, 2020

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

1
Family

Okay so this is “July 2020” properly cleaning is priority #1 or at least it should be. I reserved a room for 2 nights, This place is far from special. The pics online make it look much nicer. After first night I noticed the toilet in our room was loose at the base and discovered that it was LEAKING WASTE WATER onto the floor, I complained and we were able to move to the room next door. After the move to the second room I found a empty bottle of vodka in a dresser drawer, which makes me think the cleaning crew doesn’t do a very thorough job. Within a hour after we moved, the first room was cleaned and was rented out again shortly after without the time needed to do any repairs to the toilet. Room #I03 needs a wax ring or two so avoid that room because I’m sure it’s no fixed! I would’ve packed up and left but didn’t have the funds to cover another place while this hotel had a hold on my money. This hotel is definitely needs a good health inspection someone from higher up needs to come observe and train.

By , from Indiana on Jul 22, 2020

Review comment responded on Jul 22, 2020

Thank you for your review. We’re sorry we didn’t provide the quality of service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered, and we are working with our team to ensure the situations don’t happen again. Just for your information we have fix toilet leak issue and we are working with housekeeping staff to proper cleaning. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

2
Family

Average at best. The curtains didn't even get close to closing so the early morning summer sun came right on in at 5:30 a.m. The phone didn't work, the door didn't fit the frame, the TV channel listings were held at the front desk, the elevator wasn't working, not much available for the breakfast, the remote control volume didn't work and only moderately clean.

By , from Iowa on Jul 8, 2020

Review comment responded on Jul 9, 2020

Dear Zach, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

5
Everyone

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you very much for taking the time to let us know about your stay with us. We appreciate your kind words and are very happy that we could accommodate you. We will make sure to pass along your kind words to all of our staff. We hope to see you again in the future.

5
Partner Couples

Clean, friendly, responsive, reasonable rates, convenient. Pool hours unfashionable, no exercise equipment.

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

Dear Orbitz.com User, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

Country Inn & Suites by Radisson, Michigan City, IN

3805 North Frontage Road, Michigan City, IN 46360
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