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Recent guest reviews

Poor service. Don’t recommend this hotel to anyone

The hot water didn’t work the tv didn’t work an the bathroom smelled like mold an it’s was roaches in the room

The air conditioning did not work in the room we were assigned to so we had to be moved.

Water slow to heat. Otherwise great location for the money.

Very close to the beach, good style, and nice rooms

Rooms were kinda of small but the convenience of being in the area supersedes everything. The staff was very friendly and helpful. If I was staying in south beach again I would stay here. Parking is close, free drinks every night from 7-8 and the shopping is literally across the street.

Very easy check in and staff was very friendly. Hotel in prime location on SOBE, and the room was very nice.

This property is in a great location. Pretty much in walking distance to everything. The staff was wonderful. Special shout out to Ros & Juan who were very helpful & accommodating. The hotel is a great bang for the buck. Wish the bathroom was a little larger & the hotel offered food but those things are of a lesser concern. Would definitely recommend & stay again!

They offered beach chairs and towels for guests, FoC and also have a nice happy hour where you could meet many of the other guests.

Close to the beach, free happy hour, good vegetarian burger, staff was firendly, good price, free shuttle to airport, simple room, walk in shower, clean

very convenient location. staff was very courteous. dislike no amenities except for morning coffee and open bar from 7 to 8 PM which I didn't need.

This property needs a serious renovation. The first room I checked in, was dirty and the air conditioning unit did not work. After complaining through Orbitz, the property switched my room. I will never stay at this property again and I am giving forewarnings to anyone; find a different property to stay in..

Collins Ave Miami Beach FL

Hotel highlights

  • Steps from Collins Avenue Shopping Area and Ocean Drive
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in South Beach, The Whitelaw Hotel, a South Beach Group Hotel is next to popular attractions like Collins Avenue Shopping Area and Ocean Drive. This 49-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's connected to a shopping center in central Miami Beach, and also a short walk from Miami Beach Boardwalk and Art Deco Historic District.


Dining

Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge.


Rooms

The Whitelaw Hotel, a South Beach Group Hotel's 49 recently renovated rooms provide iPod docks, minibars, and free local calls. Guests can expect free WiFi and 42-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of The Whitelaw Hotel, a South Beach Group Hotel enjoy free WiFi in public areas, a computer station, and free newspapers. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Other amenities at this boutique hotel include a terrace, a porter/bellhop, and an ATM.

Room options

Room, 1 Double Bed, Accessible

1 Double Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | 1 King Bed | Sleeps 2

Guest reviews for The Whitelaw Hotel, a South Beach Group Hotel

Everyone (43) Couples (1) Family (5) Other (2) Friends (2)
1
Everyone

By on Sep 6, 2021

1
Family

Poor service. Don’t recommend this hotel to anyone

By on Apr 21, 2021

Review comment responded on Apr 27, 2021

We're disappointed to hear that your experience was not a perfect one. Please know that we are dedicated to providing only the most attentive and courteous service to each guest staying in our Boutique Hotel, and we are sorry to read your expectations were not met. Your feedback is of great value and we'll be sure to discuss your concerns with our team moving forward, to improve in service. Please consider us again for a future stay.

1
Friends Family

The hot water didn’t work the tv didn’t work an the bathroom smelled like mold an it’s was roaches in the room

By , from Portsmouth va on Dec 14, 2020

Review comment responded on Dec 15, 2020

Hello Michelle. We do not show a complaint during your stay. We encourage our guests to let us know when issues arise, so we can remedy the situation immediately. Please consider us again where we can make things right.

3
Friends

The air conditioning did not work in the room we were assigned to so we had to be moved.

By on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you for your review. We are disappointed to learn that your initial accommodations were unsatisfactory, but thank you for bringing it to our attention, so we had the opportunity to correct the issue and improve your stay. Our staff strives for guest satisfaction. We appreciate your feedback and hope to host you again in the future.

4
Family Business Business

Water slow to heat. Otherwise great location for the money.

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Hi Charming, thank you for your review! Since we are a historic Art Deco hotel, despite the upkeep and renovations, the plumbing is original and sometimes it may take a little while for the hot water to adjust. Leaving the tap open for a minute or two will typically solve the problem.Our apologies for any inconvenience. We appreciate your feedback and hope to host you again for a future stay.

3
Everyone

By on Feb 9, 2020

Review comment responded on Feb 10, 2020

Thank you for sharing your rating with us. We hope to host you again for a future stay.

4
Family

Very close to the beach, good style, and nice rooms

By on Jan 27, 2020

Review comment responded on Feb 3, 2020

Thank you for your terrific review! We are just a block to the beach and Ocean Drive. We're glad you liked our decor and comfortable accommodations. We welcome the opportunity to host you again for a future stay.

4
Friends

Rooms were kinda of small but the convenience of being in the area supersedes everything. The staff was very friendly and helpful. If I was staying in south beach again I would stay here. Parking is close, free drinks every night from 7-8 and the shopping is literally across the street.

By on Jan 13, 2020

Review comment responded on Jan 13, 2020

Thank you for your sharing your wonderful stay with us! Our staff is professional and friendly, so it's great to know this was your experience. We're glad to hear that you will visit us again the next time you are in Miami Beach. We would love to have you.

5
Everyone

By on Dec 3, 2019

Review comment responded on Dec 9, 2019

Thank you for an excellent rating! We look forward to having you as our guest again soon.

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 22, 2019

Thank you for your fantastic rating! Please come again and enjoy our excellent location just steps to the beach and Ocean Drive.

The Whitelaw Hotel, a South Beach Group Hotel

808 Collins Ave, Miami Beach, FL 33139
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