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Recent guest reviews

Clean and location

Our stay was unfortunately quite disappointing over all. For a new hotel and paying $500-600 per night and getting low quality scratchy towels is quite pathetic in my mind. Also, keep in mind that there is no straight way to walk from the front lobby to the back coffee bar, you have to take the elevator, walk through one floor to an other elevator to a different floor and back around again. It's quite frustrating as ubers/ lyfts don't really pick up at the front lobby considering the road is closed. So marching all of your luggage back and forth is quite a nusiance. How did The Betsy mess this up so badly. On top of that, one of their elevators wasn't working making it even harder to get around the hotel. Service is quite amazing actually until you need anything specific done. Unfortunately I have a medical condition where I require a microwave. It was a pain to get them to use the microwave every day, an easy task made incredibly hard, for no reason --keep in mind we contacted them about this many times before our arrival to make sure it would be okay to use their microwave. Now for the good stuff --Rooms are cute, small (which is normal around this area) but pretty and maintained with a subtle feeling of home. Bathrooms are tiny, the shower only has half a door so the water always flows out on to the floor (european style showers). Food and drinks in the hotel were excellent! Highly recommen getting drinks at the bar, much better than what you'll get in the surrounding area

Staff is polite and helpful.

Great location, nice bar area and rooftop pool is top notch. Elevators are slow but rooms and beds were super comfortable!

Clean, cute, and great location

Great style, cosy and warm . The library is a peaceful and timeless place to spend time in

I thoroughly enjoyed my short stay at The Betsy - South Beach. Hotel was c

Clean property and super friendly staff! We loved the jazz in the lobby and the drinks by the pool were great. We stayed in two different hotels while visiting South Beach and the Betsy was very classy and relaxing.

The property is beautiful and conveniently located. The front desk staff was outstanding and so was the valet parking staff. In saying this, I was very disappointed in the maid/room service. My stay was 3 nights. I arrived very early in the day on Monday, 10 Feb 2020 and was very pleased to get notified about about an hour that a room was available for me - Great Service. However, the next day my room was not cleaned until around 4pm, and on the 3rd day my room wasn’t cleaned until after I called the front desk and later went to the front desk and asked for service. With that, it was after 7pm before the room was cleaned. The bathroom had run out of shower gel after the first day and it was not replaced during my stay. Also, there were no amenities in the room, i.e lotion, mouthwash, etc. For a hotel that costs $320+ per night, plus resort fees, plus valet parking fees, plus crazy State, County, and local taxes that’s not asking too much.

Overall, this is a beautiful hotel in a great location. An abundance of amenities including two pools, a rooftop deck, gym, coffee bar, and a great restaurant. Negatives include extremely small rooms and inconsistent service. The price doesn't match what you always get in return.

Ocean Drive Miami Beach FL

Hotel highlights

  • Steps from Ocean Drive and Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Located in South Beach, The Betsy - South Beach is next to popular attractions like Art Deco Historic District and Miami Beach Boardwalk. This 130-room, 4.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at LT Steak and Seafood, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

All 130 individually decorated rooms feature iPod docks, minibars, and coffee makers. 50-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, free local calls, and video-game consoles.


Property features

Guests staying at The Betsy - South Beach enjoy access to 2 outdoor pools, a gym, and a rooftop terrace. Valet parking is available for USD 45 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Classic King Suite

1 King Bed | Sleeps 4

Betsy Balcony

1 King Bed | Sleeps 2

Skyline Penthouse

1 King Bed | Sleeps 2

Classic Double

2 Double Beds | Sleeps 4

Guest reviews for The Betsy - South Beach

Everyone (25) Couples (5) Family (1)
5
Everyone

Clean and location

By on Oct 13, 2021

Review comment responded on Oct 13, 2021

Dear Alando, We appreciate your high score and welcome words. Thank you for enjoying our hospitality, and we hope to host you again soon. Sincerely, Zach Plutzik, Managing Director

3
Friends

Our stay was unfortunately quite disappointing over all. For a new hotel and paying $500-600 per night and getting low quality scratchy towels is quite pathetic in my mind. Also, keep in mind that there is no straight way to walk from the front lobby to the back coffee bar, you have to take the elevator, walk through one floor to an other elevator to a different floor and back around again. It's quite frustrating as ubers/ lyfts don't really pick up at the front lobby considering the road is closed. So marching all of your luggage back and forth is quite a nusiance. How did The Betsy mess this up so badly. On top of that, one of their elevators wasn't working making it even harder to get around the hotel. Service is quite amazing actually until you need anything specific done. Unfortunately I have a medical condition where I require a microwave. It was a pain to get them to use the microwave every day, an easy task made incredibly hard, for no reason --keep in mind we contacted them about this many times before our arrival to make sure it would be okay to use their microwave. Now for the good stuff --Rooms are cute, small (which is normal around this area) but pretty and maintained with a subtle feeling of home. Bathrooms are tiny, the shower only has half a door so the water always flows out on to the floor (european style showers). Food and drinks in the hotel were excellent! Highly recommen getting drinks at the bar, much better than what you'll get in the surrounding area

By on Oct 5, 2021

Review comment responded on Oct 8, 2021

Dear Pooja, Thank you for sharing your detailed review with us, and for being willing to speak with us. We pride ourselves on meeting the needs of our guests, and we clearly dropped the ball regarding your medication-related microwave needs. Your willingness to provide us insight into this matter and other aspects of your stay has spurred change, allowing us to better serve our guests in the future. I am pleased to hear that your dining experience was excellent at LT Steak & Seafood. We are grateful for words of praise. We look forward to having you back at the Betsy before too much time passes. Thank you again. Sincerely, Zach Plutzik, Managing Director

5
Partner Couples

Staff is polite and helpful.

By on Oct 5, 2021

Review comment responded on Oct 5, 2021

Dear Zakia, Thank you for sharing your high score with us! Hurry back! Sincerely, Zach Plutzik, Managing Director

5
Friends

Great location, nice bar area and rooftop pool is top notch. Elevators are slow but rooms and beds were super comfortable!

By on Oct 1, 2021

Review comment responded on Oct 4, 2021

Dear Keith, Thank you for settling in comfortably in our boutique hotel. We agree that our rooftop pool is the place to be during the day, followed by some quality time in our bar to listen to music as the sun sets. Hurry back! Sincerely, Zach Plutzik, Managing Director

5
Family

Clean, cute, and great location

By on Jul 29, 2021

Review comment responded on Jul 29, 2021

Dear guest, Thank you for your kind words. We're glad you enjoyed our ambiance and location, and we hope to welcome you back just as soon as your travels allow. Sincerely, Zach Plutzik, Managing Director

5
Partner Couples Business Business

Great style, cosy and warm . The library is a peaceful and timeless place to spend time in

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Dear guest, Thank you for settling in with us, enjoying our library and many other amenities. Join us again for a relaxing vacation soon! Sincerely, Zach Plutzik, Managing Director

5
Everyone

By on Jul 2, 2021

Review comment responded on Jul 12, 2021

Dear guest, Thank you for sharing your top score with us! Hurry back! Sincerely, Zach Plutzik, Managing Director

5
Everyone

I thoroughly enjoyed my short stay at The Betsy - South Beach. Hotel was c

By on Jun 30, 2021

Review comment responded on Jul 1, 2021

Dear guest, We love knowing we hit the mark! Thank you for entrusting us with your stay, and we hope to see you again. Sincerely, Zach Plutzik, Managing Director

5
Everyone

By on Jun 27, 2021

Review comment responded on Jul 9, 2021

Dear guest, Thank you for sharing your five-star rating with us! Come back soon! Sincerely, Zach Plutzik, Managing Director

5
Everyone

By on Jun 27, 2021

Review comment responded on Jul 7, 2021

Dear guest, Thank you for choosing to settle in with us in South Beach. Hurry back! Sincerely, Zach Plutzik, Managing Director

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