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Recent guest reviews

The staff was very accommodating by letting us switch rooms to have 2 bathrooms for our 2 bedroom suite.we had a great time and will be planning a trip for next year there. Sunny isles is where you want to be in Miami 👍👍👍

The lobby looks nice but the room are dirty the need to steam the rugs, steam the sofa. AC doesn't work well the veiw I had ocean front was wonderful but gotta do better with the room spend $50 across the street in the gas station to clean and makenthe room smell good you can tell they dont disinfect anything.

Beach view was amezing the only consern foing be shower looks little black in middle and edges. The rest is biutiful.

Easy access to the beach

This hotel is older but one of my favorites. I'm super excited for the renovations. Ben the bartender is absolutely amazing.

Beach access from hotel

On cleaning they are terrible I was there for 7 days and they didn’t clean or vacuumed my room at all we had to be asking for towels all the time because they didn’t bothered to go inside the room for nothing we complained and they asked they said that they won’t clean unless we ask and if we wanted to make a appointment but they charge a maintenance fee for ever single day we were there and for the use of the pool that they only opened one day that we were there because they were working on it .

First of all we booked pay at the property and they billed us in advance We checked in and they charged a resort fee but neglected to tell us the pool was broken We requested 2 rooms next to each other and our rooms were 5 floors apart Their staff is arrogant and doesn’t care Stay away from this awful property

My experience at Newport Beach Hotel was awful. I booked a a two bedroom suite with kitchen that l did not get!!! Our room was very dirty especially the bathroom it looked really old had mold on the bathroom toilet and sink. I reported it to the front desk they said they would have someone clean it but no one ever did. I had to go to the store to buy a whole bunch of cleaning products and do it myself. My kids were upset this took time from our vacation. I had to do their job for them.. The supervisor said they don’t have enough cleaning staff to maintain the hotel no excuses at all but yet they still charge ALOT!!! Resort fees are ridiculous.. l’ve stayed at way better hotels and don’t even charge as much as they did it’s definitely not worth it. The lobby looks really appealing but once you get up to the hallway & rooms they need a lot of updates!! The whole time l stayed the pool was closed because it needed to be cleaned such an inconvenience for the little ones. I spoke with three other families staying there with same complaints and staff did nothing to rectify the situation only justified themselves by saying they are short staffed. How is that our issue??. We paid for a service..I booked this trip as a big family vacation with kids reviews were good but will not plan on returning or will not recommend to others EVER!!!

Beach assets

The worst vocation ever. A/C loud and dripping water inside the suite. The lightbulb flickering and burned out. You have to pay for a parking fee even with no valet service and we park our car every day by ourselves. Don’t waste your money and time on this Hotel.

The property is run down.

The service is crazy

Heavy odor of Marijuana in our bathroom coming from either the balcony area ir the room below ours..

Our room was not ready when we arived we had to wait for another 2 1/2 hours before it was ready. They never came while we stayed ther to clean the room , we had to empty our trash , go ask for toilet paper and towels. The gentlemem that checked us im never explaind anything about amenities, the pool or the resturant. The couch n the room had stains all over it, the holways where not vacumed and there was always treash that people customers had to empty them selfs. Deffinatly never stsying their ever again.

Upon check in, our attendant didn’t talk to us about anything. Like what was included in our stay and what our resort fees covered. We also never received our towel cards. We were kept up late the first two nights of our stay with very very inconsiderate neighbors - walls do not keep sound out at all. There were also multiple people on the premise smoking marijuana all throughout the day and night. Our rooms were never serviced. We got clean towels and that was it!!! No vacuuming etc and this resort is ON the beach so there was no stopping getting the sand everywhere. It was a good price but wish I paid more for better service.

Collins Avenue Sunny Isles Beach FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Newport Beachside Hotel & Resort places you next to Newport Fishing Pier and within a 15-minute walk of Oleta River State Park. This 339-room, 4-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

All 339 individually decorated accommodations feature a separate bedroom. LCD TVs come with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are also standard.


Property features

Newport Beachside Hotel & Resort features a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach resort include a gym, free WiFi in public areas, and a conference center.

Room options

Classic One Bedroom Suite Partial Ocean View

1 King Bed and 1 Double Sofa Bed | 1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

One Bedroom Suite Partial Ocean View

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Superior 2 Queen Beds City View

2 Queen Beds | Sleeps 4

Executive Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Newport Beachside Hotel & Resort

Everyone (136) Couples (47) Family (88)
5
Family

The staff was very accommodating by letting us switch rooms to have 2 bathrooms for our 2 bedroom suite.we had a great time and will be planning a trip for next year there. Sunny isles is where you want to be in Miami 👍👍👍

By on Sep 27, 2021

Review comment responded on Sep 28, 2021

Mary, thank you for choosing Newport Beachside Hotel & Resort. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thank you once more for allowing us to be of service; we hope to have the pleasure of doing so again whenever you return. Newport Beachside Resort Team

1
Partner Couples

The lobby looks nice but the room are dirty the need to steam the rugs, steam the sofa. AC doesn't work well the veiw I had ocean front was wonderful but gotta do better with the room spend $50 across the street in the gas station to clean and makenthe room smell good you can tell they dont disinfect anything.

By on Sep 5, 2021

Review comment responded on Sep 5, 2021

We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the issues in your room. We take our guest’s feedback seriously, and the appropriate action will be used to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your stay exceptional. Newport Beachside Resort Team

5
Family

Beach view was amezing the only consern foing be shower looks little black in middle and edges. The rest is biutiful.

By on Aug 25, 2021

Review comment responded on Aug 26, 2021

Santiago, we are glad you had a pleasant stay at Newport Beachside Hotel & Resort and that you loved the breathtaking beach views. However, we regret your disappointment with the condition of the shower. This will be addressed, and we appreciate your feedback. Please come back and see us again in the future. Newport Beachside Resort Team

5
Partner Couples

Easy access to the beach

By on Aug 4, 2021

Review comment responded on Aug 5, 2021

Thank you for choosing Newport Beachside Hotel & Resort during your visit to South Florida. We appreciate you sharing how much you enjoyed your time with us and our great location. Situated in the heart of North Miami Beach, it is always a joy providing our guests with the best our area has to offer. We hope to host you again at any time your travels bring you this way. Newport Beachside Resort Team

4
Family with small children

This hotel is older but one of my favorites. I'm super excited for the renovations. Ben the bartender is absolutely amazing.

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

Thank you for being our guest at Newport Beachside Hotel & Resort. We are glad to know you had a nice time with us and that you were impressed with the excellent service delivered by Ben. We will be sure to share your kind compliments with him. It was a pleasure hosting you, and we look forward to seeing you again soon! Newport Beachside Resort Team

4
Family

Beach access from hotel

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

Thank you for choosing Newport Beachside Hotel & Resort during your visit to South Florida. We appreciate you sharing how much you enjoyed your time with us and our great location. Situated in the heart of North Miami Beach, it is always a joy providing our guests with the best our area has to offer. We hope to host you again at any time your travels bring you this way. Newport Beachside Resort Team

2
Everyone

By on Jul 16, 2021

Review comment responded on Jul 28, 2021

Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Newport Beachside Resort Team

1
Family

On cleaning they are terrible I was there for 7 days and they didn’t clean or vacuumed my room at all we had to be asking for towels all the time because they didn’t bothered to go inside the room for nothing we complained and they asked they said that they won’t clean unless we ask and if we wanted to make a appointment but they charge a maintenance fee for ever single day we were there and for the use of the pool that they only opened one day that we were there because they were working on it .

By on Jul 13, 2021

Review comment responded on Jul 14, 2021

Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Newport Beachside Resort Team

1
Family

First of all we booked pay at the property and they billed us in advance We checked in and they charged a resort fee but neglected to tell us the pool was broken We requested 2 rooms next to each other and our rooms were 5 floors apart Their staff is arrogant and doesn’t care Stay away from this awful property

By on Jul 10, 2021

2
Family with small children

My experience at Newport Beach Hotel was awful. I booked a a two bedroom suite with kitchen that l did not get!!! Our room was very dirty especially the bathroom it looked really old had mold on the bathroom toilet and sink. I reported it to the front desk they said they would have someone clean it but no one ever did. I had to go to the store to buy a whole bunch of cleaning products and do it myself. My kids were upset this took time from our vacation. I had to do their job for them.. The supervisor said they don’t have enough cleaning staff to maintain the hotel no excuses at all but yet they still charge ALOT!!! Resort fees are ridiculous.. l’ve stayed at way better hotels and don’t even charge as much as they did it’s definitely not worth it. The lobby looks really appealing but once you get up to the hallway & rooms they need a lot of updates!! The whole time l stayed the pool was closed because it needed to be cleaned such an inconvenience for the little ones. I spoke with three other families staying there with same complaints and staff did nothing to rectify the situation only justified themselves by saying they are short staffed. How is that our issue??. We paid for a service..I booked this trip as a big family vacation with kids reviews were good but will not plan on returning or will not recommend to others EVER!!!

By on Jul 9, 2021

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