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Recent guest reviews

The room was big, nice and clean. There was to fridge or microwave in room.

Very Peaceful

N/a

Very clean nice and friendly staff

The rooms don’t look nothing like the pictures online….. the hotel needs a renovation…. The bathes tub is very black while room need proper disinfectant….bedbugs all over I kept waking up to my face being red & a little swollen then I realize I have been bitten I didn’t enjoy my stay worst hotel I ever stayed in

Nothing especially better than other hotel chains, but to have to pay $10/day to park at a hotel we are paying $167/day for is undesirable.

Worst experience ever, the room smelled and each hallway outside the rooms were dirty with trash

The room was spacious and the staff were very polite.

This hotel was horrible the girl at the front desk was the most rude person and was even in her phone having personal conversations. At check-in rooms were not ready and we had to wait hours.

Good service overall

Dirty for saying the less: stain in bedsheets, fresh towels upon request took 2 hours to be received, dirty floor rug.....The ONLY goof thing: waitresses in cafeteria, those ladies did their best to make the disastrous service up...will never be back in a Double Tree

Hotel is self when you come in the lobby it’s beautiful the hallways rugs dirty rooms dirty they have a beautiful bed and pillows the bathroom around the bathtub mildew and dirty dust everywhere

I love that I could shop there

RUN!!!!!! Most disgusting property on the planet. Rude staff, disgusting everything. I was upgraded to a suite, and it was still awful. Save your sanity and spend more somewhere else.

I did like the restaurants and bar's in the lobby. I did not like the look of the room. It seemed to be a bit dated.

I really enjoyed the friendliness of the staff and the warm chocolate chip cookies were so yummy.

The room was horrible. I was very disappointed this time I stayed there.

The property was trash the customer service could have been better the pipes in the room when you turned on the water made a terrible sound...

What I really didn’t like is the manager receptionist I really don’t know her name but she was actually work last night 1/31/2021 at 9 PM to be exact she wasn’t helpful at all and was rude I checked in 1/29/2021 I asked for a microwave never got it I asked multiple time never got it

This hotel was a lifesaver after a long overseas trip, allowed me to have a restful night at a clean and safe facility before the next leg of my transcontinental travel. Great staff and professional services, a must to visit for anyone traveling through MIA, highly recommended!

NW 72nd Ave Miami FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

DoubleTree by Hilton Hotel Miami Airport & Convention Center places you within a 10-minute drive of popular sights such as Dolphin Mall and Miracle Mile. This 334-room, 4-star hotel welcomes guests with 4 restaurants, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Miami, and a short drive from Waterford at Blue Lagoon and Mall of the Americas.


Dining

Enjoy a drink at the tapas bar, or get your fill of Latin American cuisine for dinner, at Rioja Grille, one of 4 onsite restaurants. You can sip a beverage at the 2 coffee shops/cafés. Start each morning with full breakfast, available for a fee from 7:00 AM to 11 AM.


Rooms

All 334 air-conditioned rooms feature MP3 docks, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 55-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

At DoubleTree by Hilton Hotel Miami Airport & Convention Center, guests enjoy an outdoor pool, a 24-hour gym, and a spa tub. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Miami Airport & Convention Center

Everyone (23) Couples (12) Family (16)
4
Business Business

The room was big, nice and clean. There was to fridge or microwave in room.

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

We are so happy to see you enjoyed your stay with us. As a guest your feedback is extremely important to us. We can not wait to see you soon!

5
Friends

Very Peaceful

By on Oct 1, 2021

Review comment responded on Oct 1, 2021

Thank you for taking the time to share your recent experience with us. We are joyed to see that you had a great stay with us! We hope to be able to welcome you back soon.

4
Family with small children

N/a

By on Sep 21, 2021

Review comment responded on Sep 23, 2021

We appreciate you selecting our hotel for you stay in Miami. We are gracious to see you enjoyed your stay on most aspects. Our staff looks forward to seeing you very soon!

4
Partner Couples

Very clean nice and friendly staff

By on Sep 4, 2021

Review comment responded on Sep 7, 2021

Thank you for sharing and staying with our hotel! We can not wait to welcome you back very soon.

2
Partner Couples

The rooms don’t look nothing like the pictures online….. the hotel needs a renovation…. The bathes tub is very black while room need proper disinfectant….bedbugs all over I kept waking up to my face being red & a little swollen then I realize I have been bitten I didn’t enjoy my stay worst hotel I ever stayed in

By on Sep 4, 2021

Review comment responded on Sep 9, 2021

Thank you for selecting our hotel for your stay in Miami. We are terribly sorry to hear this was not a pleasant experience. We wish we would have been advised during your stay with us as we do whatever possible to assist our guest. We look forward to one day see you in the not so distant future.

4
Everyone

Nothing especially better than other hotel chains, but to have to pay $10/day to park at a hotel we are paying $167/day for is undesirable.

By on Aug 22, 2021

Review comment responded on Aug 22, 2021

Thank you for taking the time to share your recent stay with us. We are sorry to hear you found the listed $10 parking unreasonable during your stay with us. Your feedback will be given to the third party company to hopefully consider your feedback for your next visit.

1
Everyone

Worst experience ever, the room smelled and each hallway outside the rooms were dirty with trash

By on Aug 17, 2021

Review comment responded on Aug 21, 2021

We thank you for selecting our hotel. I am so sorry to hear our housekeeping team did not exceed expectations. Please know all feedback is highly important to us. At this time we are ensuring to improve our overall services.

5
Partner Couples

The room was spacious and the staff were very polite.

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

We are delighted to hear you enjoyed all aspects of your stay with us. Our entire staff looks forward to welcoming you back very soon.

1
Friends

This hotel was horrible the girl at the front desk was the most rude person and was even in her phone having personal conversations. At check-in rooms were not ready and we had to wait hours.

By on Jul 27, 2021

Review comment responded on Jul 31, 2021

Thank you for taking the time to share your recent experience with us. I am terribly sorry to hear that we were not able to have a perfect welcome at your time of arrival. I assure you that this is not an impression we wish to leave with any of our guests. Please do know that your concerns are being expressed with our front desk management team. We hope to be able to welcome you back in the future in hopes to make your next stay perfect.

5
Family

Good service overall

By on Jul 14, 2021

Review comment responded on Jul 18, 2021

Thank you for sharing! I am so glad you enjoyed our overall services. We look forward to seeing you very soon.

DoubleTree by Hilton Hotel Miami Airport & Convention Center

711 NW 72nd Ave, Miami, FL 33126
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