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Recent guest reviews

Close proximity to the beach. Shower could've been cleaner but not a big deal. One pocket door was broken though but overall it was what we expected and in a good location.

The idea was there but it didn’t feel cozy

The staff here is great. I stayed at this place about 10 years ago when the hotel was new and it was fantastic. Decided to return for another trip, and it looks like they haven’t done much at all since then. Damaged walls and furniture, not super clean. The Orange Blossom restaurant (I got included breakfast) was very good. The photos on the website are still the ones from years ago. Good proximity to the beach and places to eat. Will probably stay somewhere else next time.

Good

I stay here on every visit. It is truly like having your getaway condo instead of just a hotel room. It is so comfortable and the renovations make it even better. I simply do not think you can get a better value in South Beach. STK is literally one block away, CVS is downstairs, upscale liquor store one block away, walk to the beach, sits across from a park...Oh, and the adjacent restaurant was magnificent and the Owner/Manager treated me like a VIP.

Overall, the property looks good. But there are many missing details. The furniture was worn with obvious signs of decay. Requests took multiple times to be completed. The bedsheets had blood stains and when asked for a replacement, the replaced sheets also had bloodstains. We asked for additional clothes hangers and instead received cutlery. The prices were astronomical and came with no housekeeping service.

The suite was big but they said it was partial ocean view, it wasn’t. You couldn’t hardly see it at all. Like it was a couple of blocks over. We had to walk around the block for parking and it was no elevator in the parking deck so we had to walk up the hill to the 3rd level.

Horrible place! Don’t waste your time or money! I rented the penthouse; it was dirty, had a folding card table with a sheet over it as the dinning room table. Neighborhood not safe. And the staff were not friendly!

Everything was perfect, clean inside and out. My wife loved the beach view from the balcony. We made a movie out there.

Love the spacious rooms close to The beach and the balconies were huge I really enjoyed My stay we had the 2bathroom 1bedro suite with washer and dryers full kitchen awesome comfortable bed

How the room was setup, will be back soon but will like to try out a room with a balcony next time

Not very eye catching, could have been cleaner and nicer staff. No towels in room. Front fest never answers phone. Takes forever to grant needs

The registration clerk had a very nasty attitude! She said my card declined twice when in fact I looked at my account and it hit twice!! She was just giving me a hard time!

Excellent service beautiful scenery. Love the pool area. Only want them to add more food to their pool menu. Rooms are very clean beds are comfortable. We had a great stay

I stayed at this property a few years ago & it was perfect. I loved it. Now, not so much. Before booking I contacted the hotel & requested earlier check in. I let them know that we were landing around 9:30am, so I asked to be checked in at 10am & didn’t mind if I was charged because I know their check in Isn’t until 4pm. The night before I arrived I called to double check, no problem. Upon arrival, which was around 10/10:10 we were told the room wasn’t ready. Ok let’s kill time right? We went to eat came back at 11:30am! The room still wasn’t ready. I had an appointment that I had to attended at 1pm that I couldn’t shower for after being in the hot sun due to all of the insides of restaurants being closed. & hardly anything was open. So we Left again! We came back at 3:30, & the room still wasn’t ready! We sat in the lobby & didn’t check in until 4:30! Very disappointing! I could have booked somewhere else that would have accommodated me like promised! So now we get to our room. The balcony door was open so it was humid and hot! I go in the bathroom to shower and the light bulb is out! So the bathroom is dark. I request to get it changed, nothing happens. So we never had light in the bathroom. Imagine doing your makeup in the dark smh. I had to go outside on the balcony & use my front camera on my phone smh. The pool closed at 5pm, the outside sitting area isn’t open. Which they don’t let you know until you arrive. Smh Oh & we had 1 wash cloth, never got more

Room was nice good location but was very loud in the morning

Collins Avenue Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour health club

Located in South Beach, Boulan South Beach is within a 5-minute walk of Bass Museum of Art and within 15 minutes of other popular attractions like Miami Beach Convention Center. This 58-room, 4.5-star hotel welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.


Dining

There are ample dining options with 3 onsite restaurants, including Orange Blossom, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a continental breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

All 58 soundproofed accommodations feature living rooms. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and coffee makers are other standard amenities. Bathrooms are shared.


Property features

Guests of Boulan South Beach have access to an outdoor pool, a 24-hour gym, and a spa tub. Valet parking is available for USD 40 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Room options

Suite, 1 Bedroom, Terrace

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Penthouse, 1 Bedroom, Rooftop Terrace, Partial Ocean View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Penthouse Superior Bedroom, 1 King Bed, Sofa Bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Boulan South Beach

Everyone (27) Couples (18) Family (10)
5
Everyone

By on Oct 16, 2021

Review comment responded on Oct 20, 2021

Dear Guest, Thank you for staying with us at The Boulan South Beach and for sharing your kind comments. We can't wait to welcome you back soon! Sincerely, Guest Services Boulan South Beach

4
Family

Close proximity to the beach. Shower could've been cleaner but not a big deal. One pocket door was broken though but overall it was what we expected and in a good location.

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach. We thank you for your feedback and your kind comments. We apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day. We hope to have the pleasure of welcoming you back soon. Regards, Reservations Team

2
Partner Couples

The idea was there but it didn’t feel cozy

By on Jun 8, 2021

Review comment responded on Jun 8, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach. At the outset, allow me to offer my sincere apologies for the inconvenience you have faced. It is our endeavor to look after our guests and provide them with the highest levels of service. We hope to have the pleasure of welcoming you back to re-experience Boulan South Beach. Sincerely, Reservations Team

3
Partner Couples

The staff here is great. I stayed at this place about 10 years ago when the hotel was new and it was fantastic. Decided to return for another trip, and it looks like they haven’t done much at all since then. Damaged walls and furniture, not super clean. The Orange Blossom restaurant (I got included breakfast) was very good. The photos on the website are still the ones from years ago. Good proximity to the beach and places to eat. Will probably stay somewhere else next time.

By on May 31, 2021

Review comment responded on Jun 8, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach. At the outset, allow me to offer my sincere apologies for the inconvenience you have faced. It is our endeavor to look after our guests and provide them with the highest levels of service. We hope to have the pleasure of welcoming you back to re-experience Boulan South Beach. Sincerely, Reservations Team

4
Family

Good

By on May 27, 2021

Review comment responded on Jun 8, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach !! We thank you for your feedback and your kind comments. it is feedback like yours that allows us to improve our hotel each day. We hope to have the pleasure of welcoming you back soon. Regards, Reservations Team

5
Partner Couples

I stay here on every visit. It is truly like having your getaway condo instead of just a hotel room. It is so comfortable and the renovations make it even better. I simply do not think you can get a better value in South Beach. STK is literally one block away, CVS is downstairs, upscale liquor store one block away, walk to the beach, sits across from a park...Oh, and the adjacent restaurant was magnificent and the Owner/Manager treated me like a VIP.

By on May 11, 2021

Review comment responded on May 13, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach and for sharing your kind comments. We can't wait to welcome you back soon! Sincerely, Guest Service Team

2
Family

Overall, the property looks good. But there are many missing details. The furniture was worn with obvious signs of decay. Requests took multiple times to be completed. The bedsheets had blood stains and when asked for a replacement, the replaced sheets also had bloodstains. We asked for additional clothes hangers and instead received cutlery. The prices were astronomical and came with no housekeeping service.

By on Apr 6, 2021

Review comment responded on Apr 9, 2021

Dear Guest, Thank you for choosing to stay with us and leaving us your valuable feedback. I would like to apologize for the experience you had at our hotel, and assure you of working with the team to address it. I look forward to hosting you at our hotel again, and hope to see you soon. Regards,

5
Everyone

By on Jan 23, 2021

Review comment responded on Feb 11, 2021

Dear Guest, Thank you for staying with us at Boulan South Beach and for sharing your kind comments. We can't wait to welcome you back soon! Sincerely, Guest Service Team

3
Partner Couples

The suite was big but they said it was partial ocean view, it wasn’t. You couldn’t hardly see it at all. Like it was a couple of blocks over. We had to walk around the block for parking and it was no elevator in the parking deck so we had to walk up the hill to the 3rd level.

By , from Atlanta, GA on Nov 22, 2020

Review comment responded on Nov 24, 2020

Dear ShyMitchell, Thank you for staying with us at Boulan South Beach and for sharing your comments. We apologize that you stay was less than extraordinary. Unfortunately few of our services like the Valet parking has been restricted due to Covid. We hope to have the pleasure of welcoming you back to re-experience Boulan South Beach Hotel Sincerely,

1
Partner Couples

Horrible place! Don’t waste your time or money! I rented the penthouse; it was dirty, had a folding card table with a sheet over it as the dinning room table. Neighborhood not safe. And the staff were not friendly!

By on Oct 14, 2020

Review comment responded on Oct 20, 2020

Anonymous, I would like to start off by apologizing for the difficulties you faced throughout your stay and to thank you for taking the time to provide us your honest feedback. Your feedback helps us improve our operations and services at Boulan South Beach Hotel. We hope to have an opportunity in the future to change your mind about our hotel.

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