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Recent guest reviews

The staff were nice enough but the hotel was very much in need of updates, our tv would not work, the flooring was so worn it was splintering in bathroom and entryway, the bathtub drain was so slow i had to stand on the side of the tub to not be standing in nasty water while showing. There was only one outlet in bedroom area. And the advertised hot breakfast was cereal and a toaster.

Did not like the room, did not like the cleanliness, did not like the hotel in general because I believe it is used for more than just vacationing, i.e., prostitution.

Check in was painful.....computer system was down. The assigned a room to me where TV did not work. Took HOURS to get reassigned to another room. But the most aggravating thing was my key card rarely worked in my room door and I had to get it reprogrammed over and over again, which didn't always work. The good thing was the staff were as frustrated with that as I was and often went with me to use their master key to get me in my room without complaint.

I liked the room, it was very clean and looked really cool when I walked in!

Well located, easy access to hwys , sorry, I forgot, room 111, the bathtub’s drain is partially clogged up

The hot water went out the 1st night . It was back hot the next day, thank goodness!

Great location near plenty of shopping and restaurants. Seemed like a safe neighborhood too.

Staff was pleasant and helpful, landscaping was a nice touch viewable from inside and out

Elevator broken at one end, entry door broken at the other end forcing guests to walk the length of the building to access their rooms. Stairs available. Hot tub out of service. While it is clear some renovations have been done (hallway carpet is nice) they have done the bare bones minimum in updating this place. Our room had an outlet that, instead of patching the area, they painted and textured over the plastic outlet cover. Also, the sink did not quite reach the new countertops so they caulked about 2 inches of space which looks terrible and caused the entire faucet to wiggle when turning it on. Finally our door kept sticking causing us to have to put a shoulder into it to make it open. Truly not the quality of LaQuinta that we have experienced in the past in other cities. Stayed 2 nights ($114/night) which turned into over $270 for the stay with taxes.and fees. This facility is NOT worth that! The loud family across the hall and people talking loudly as they walked down the hall only added to the frustration. You can hear everything in the hallway and when you're trying to sleep and the people across from you are standing in the hall gabbing it up, opening and closing the doors repeatedly, it becomes frustrating in a hurry! The rooms were clean however, and you cant beat the pet policy but there is still so much improvement needed to justify that price in my opinion. Will try LaQuinta again but will not likely return to this one. Really disappointing.

staff was very nice and pleasant to work with. the rooms by the elevator are loud, room wasn't spotless, had stains all over, dirt and mold. the extra blanket we requested was so thin and worn down. breakfast was pretty sad looking. our floor was so loud, a group of people had parties two nights in a row, screaming and running around the floor. we didn’t sleep those two nights. noise control was not there and felt sorta unsafe as those guests would walk around all night and stand at our door (located by elevator).

No working pool,guest with loud barking dog that woke me up at 6:30 a.m and breakfast was a disappointment

The pool didn’t work at all and this was the main reason why I stayed at this hotel they should of said this over the phone when I called and asked ,then we got stuck on the elevator for a sec you all need to get that elevator fixed

Staff were always very helpful and pleasant. Hotel is in need of some tlc.

Great place to stay, especially if you are a dog lover!

Primacy Pkwy Memphis TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in White Station within 2 miles (3 km) of Lichterman Nature Center, La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway is within a few miles (5 km) of Regional One Health East Campus. This 131-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 5:00 AM to noon.


Rooms

All 131 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

At La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway, guests have access to a gym, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Room, 1 King Bed, Accessible, View (Mobility Accessible)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, View (Various Views)

1 King Bed | Sleeps 5

Room, 2 Double Beds, Accessible, View (Mobility/Hearing Impaired Accessible)

2 Double Beds | Sleeps 5

2 Double Beds, Non-Smoking

2 Double Beds | Sleeps 5

Guest reviews for La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway

Everyone (27) Couples (5) Family (7)
2
Everyone

By on May 26, 2021

2
Partner Couples

The staff were nice enough but the hotel was very much in need of updates, our tv would not work, the flooring was so worn it was splintering in bathroom and entryway, the bathtub drain was so slow i had to stand on the side of the tub to not be standing in nasty water while showing. There was only one outlet in bedroom area. And the advertised hot breakfast was cereal and a toaster.

By on May 18, 2021

1
Family

Did not like the room, did not like the cleanliness, did not like the hotel in general because I believe it is used for more than just vacationing, i.e., prostitution.

By on Apr 6, 2021

Review comment responded on Apr 26, 2021

Thank you for the feedback.

2
Everyone

Check in was painful.....computer system was down. The assigned a room to me where TV did not work. Took HOURS to get reassigned to another room. But the most aggravating thing was my key card rarely worked in my room door and I had to get it reprogrammed over and over again, which didn't always work. The good thing was the staff were as frustrated with that as I was and often went with me to use their master key to get me in my room without complaint.

By , from Harrisburg, PA on Nov 2, 2020

Review comment responded on Nov 5, 2020

We would like to apologize again for everything that you experienced that night. It was not a pleasant night for anyone involved. Gotta love technology. Sorry again!

3
Everyone

By on Feb 26, 2020

Review comment responded on Mar 3, 2020

Thank you for staying with us.

5
Business Business Family

I liked the room, it was very clean and looked really cool when I walked in!

By on Jan 17, 2020

Review comment responded on Jan 20, 2020

Thank you for your 5 out of 5 score!!! We appreciate it!

4
Everyone

By on Jan 9, 2020

Review comment responded on Jan 9, 2020

Thank you for your score!

4
Family

Well located, easy access to hwys , sorry, I forgot, room 111, the bathtub’s drain is partially clogged up

By on Jan 3, 2020

Review comment responded on Jan 4, 2020

Very sorry about the clogged sink.Glad you found the location to be good.

4
Everyone

By on Oct 12, 2019

Review comment responded on Oct 15, 2019

Thank you for the 4 out of 5. We appreciate you!

4
Friends

The hot water went out the 1st night . It was back hot the next day, thank goodness!

By on Sep 22, 2019

Review comment responded on Sep 30, 2019

Thank you for deciding to continue to stay with us!!

La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway

1236 Primacy Pkwy, Memphis, TN 38119
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