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Recent guest reviews

Great bed, great staff Few channels, cannot connect laptop to tv, no fridge\microwave\ice machine\vending machine (though I was able to get a couple 20 oz sodas in the mini-bar fridge lol), not great for extended stays

I loved my entire stay at the Hu. It was nothing short of amazing!

The property was recently renovated. They did a very nice job. Nice decor! However, there were a couple of things overlooked. The sink faucet leaked and the shower wouldn’t get hot enough. Other than that we had a nice stay.

Like the location. Rooms need to be updated. They need to spend some money on the plumbing and fix the all cross connections. One day no cold water in shower and sink and hot water in the toilet.

Staff was excellent. Friendly service. No self serve ice machines. Had to call room service to get ice and could get ice whenever we wanted. No complimentary coffee maker or coffee. Inroom snacks over priced! ($7.00 for a bag of Cheetos) Every time the heat would kick on, it seemed there was a yet engine in our room. Just very loud. But other than a few annoyances, we enjoyed our stay... Ps: consider parking your own car. Valet is $28 per day and is not advertised anywhere.

The staff was very friendly and helpful and attentive.

Amazing rooftop overlooking the river and loved the friendly staff!

Lot of chaos w renovation. Message light on room phone would not stop blinking even after they said the fixed it. Wireless speaker in room did not work. Not good value for amount paid.

Nice place, clean and inviting close to everything the wife and I would stay there again.

Madison Avenue Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • Laundry facilities

Located in Downtown Memphis, Hu. Hotel is next to Mississippi River and Court Square. This 110-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 110 rooms provide refrigerators, minibars, and free local calls. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and ironing boards are other standard amenities.


Property features

Renovated in 2021, Hu. Hotel offers free WiFi in public areas, conference space, and a terrace. Valet parking is available for USD 29.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a ballroom, and wedding services.

Room options

King Guestroom

1 King Bed | Sleeps 3

One Queen Guestroom

1 Queen Bed | Sleeps 2

King One Bedroom Suite

1 King Bed | Sleeps 3

King Junior Suite

1 King Bed | Sleeps 3

Guest reviews for Hu. Hotel

Everyone (14) Family (1)
3
Everyone

Great bed, great staff Few channels, cannot connect laptop to tv, no fridge\microwave\ice machine\vending machine (though I was able to get a couple 20 oz sodas in the mini-bar fridge lol), not great for extended stays

By on Sep 20, 2021

Review comment responded on Sep 21, 2021

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

5
Everyone

I loved my entire stay at the Hu. It was nothing short of amazing!

By on Aug 30, 2021

Review comment responded on Sep 9, 2021

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

4
Everyone

By on Feb 20, 2020

Review comment responded on Feb 26, 2020

Thank you for your rating and review! Please think of us again when your travels bring you back to Memphis.

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 26, 2020

Thank you for staying with us! Come back and see us soon!

4
Family

The property was recently renovated. They did a very nice job. Nice decor! However, there were a couple of things overlooked. The sink faucet leaked and the shower wouldn’t get hot enough. Other than that we had a nice stay.

By on Oct 31, 2019

5
Everyone

By on Sep 6, 2019

Review comment responded on Sep 10, 2019

WOW! We are thrilled you enjoyed your experience with us. Looking forward to having you back soon!

3
Friends

Like the location. Rooms need to be updated. They need to spend some money on the plumbing and fix the all cross connections. One day no cold water in shower and sink and hot water in the toilet.

By on Aug 11, 2019

5
Everyone

By on Mar 3, 2019

Review comment responded on Apr 6, 2019

Thank you for your excellent rating of your previous stay. We love hearing from our guests and getting your feedback. Please come back and visit us.

5
Everyone

By on Feb 2, 2019

4
Everyone

Staff was excellent. Friendly service. No self serve ice machines. Had to call room service to get ice and could get ice whenever we wanted. No complimentary coffee maker or coffee. Inroom snacks over priced! ($7.00 for a bag of Cheetos) Every time the heat would kick on, it seemed there was a yet engine in our room. Just very loud. But other than a few annoyances, we enjoyed our stay... Ps: consider parking your own car. Valet is $28 per day and is not advertised anywhere.

By on Jan 14, 2019

Review comment responded on Jan 14, 2019

Thank you for your feedback, I appreciate your honest remarks and suggestions. I am so glad that you enjoyed your stay and we appreciate the great comments about our team. We will take in consideration your suggestions as we continue to ensure we strive for excellence in everything.

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