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Recent guest reviews

Very run down, cleanliness an issue.

I liked that the hotel was in a residential area near the Mphs CC, MSU and out of the downtown area.

The room was really nice. Staff super friendly and it was a very comfortable stay

Angela who was the person at the reception desk was outstanding and extremely helpful. The Wilson museum was a special surprise. Great place to stay in Memphis.

Perfect location for visit to U of memphis, just steps from campus Friendly staff, quiet and comfortable hotel

It was set-up very nice, the suites were roomy! The staff was attentive, the breakfast buffet was great.

nice hotel, clean, quiet, the location is good, right in the university.

we talk to house keeping head. she was very nice and listened to our complaints. also brought the problems to the attention of the desk clerk who was very nice. the bathroom had MOLD!!!! We were offered breakfast but had to leave town. however. would you eat out of a place where there was mold ?

Great Hotel about 25 mins drive to Beale street. Nice rooms

I enjoyed the spacious, clean rooms, ample parking and decent restaurant. Can't beat the $10 breakfast buffet.

Wonderful location, comfortable room! Could not ask for much more. Came in very late and no issues with parking or security. Would definitely stay there again.

Everything was perfect no complaints I was very excited about my visit

My stay was very relaxing, quiet and the hotel was rightacross the street from my activities.

Everything I could've wanted. Comfort, value, amenities... If I were able to simulate a kiss in text I'd say mmmwah!!

We stayed 1 night during a college visit. The hotel was clean and quiet. Room was comfortable. Great breakfast buffet.

Hotel was well located for our Christmas Family Visit. Extremely quiet during the Holidays, but staff was still attentive and Breakfast Brunch was still available for $8.50 per person. We felt that ordering off of the menu was an equally good option. Quiet, secure residential neighborhood but only about 8 miles from Memphis Airport. Would definitely stay again for slightly more money than we would ordinarily pay for a Hampton Inn or Marriott Courtyard.

I complained next morning and AC got fixed. [...]

The hotel was quite nice, but the some of the staff were unprofessional. For example, our friend's credit card become stuck in the imprint machine for over half an hour. When the front desk person returned his card there was no apology or anything. Many of the cleaning staff were rude.

Central Ave Memphis TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in East Memphis, Holiday Inn University of Memphis All Suite, an IHG Hotel is adjacent to Art Museum of the University of Memphis and within a 10-minute stroll of University of Memphis. This 82-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 82 soundproofed accommodations feature sitting areas. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Holiday Inn University of Memphis All Suite, an IHG Hotel features a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 5

Suite, 2 Bedrooms, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Accessible Tub)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn University of Memphis All Suite, an IHG Hotel

Everyone (7) Couples (5) Family (5)
3
Family with small children

Very run down, cleanliness an issue.

By on Sep 5, 2021

Review comment responded on Sep 14, 2021

Thank you for your response. We value your feedback. I am looking forward to sharing your response with our team. We take every response as an opportunity to become a better hotel.

5
Partner Couples

I liked that the hotel was in a residential area near the Mphs CC, MSU and out of the downtown area.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Thank you for allowing us to be your home away from home. We truly enjoyed hosting your family. We are awaiting your arrival with us again. Safe Travels.

5
Everyone

By on Jan 22, 2021

Review comment responded on Feb 2, 2021

Dear Zachary, Thank you for taking the time to tell us about your experience at Holiday Inn MEMPHIS-UNIV OF MEMPHIS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

5
Business Business

The room was really nice. Staff super friendly and it was a very comfortable stay

By , from Atlanta on Sep 21, 2020

Review comment responded on Sep 21, 2020

Thank you for the feedback, we are glad you enjoyed your stay.

5
Everyone

By on Aug 19, 2020

Review comment responded on Aug 20, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn MEMPHIS-UNIV OF MEMPHIS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Partner Couples

Angela who was the person at the reception desk was outstanding and extremely helpful. The Wilson museum was a special surprise. Great place to stay in Memphis.

By on May 8, 2020

Review comment responded on May 12, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn MEMPHIS-UNIV OF MEMPHIS. Thank you so much for the special shout out. I am so happy you enjoyed the Holiday Inn Wilson Museum. It is my goal to make each guest feel special. I am glad I was able to do that for you. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn University of Memphis. Sincerely, Angela Doggett Front Office Manager

5
Friends Business Business

Perfect location for visit to U of memphis, just steps from campus Friendly staff, quiet and comfortable hotel

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you for choosing the Holiday Inn University of Memphis. We are so pleased that you took the time to give us feedback. We look forward to you returning. Thanks again

5
Family

It was set-up very nice, the suites were roomy! The staff was attentive, the breakfast buffet was great.

By on May 12, 2019

Review comment responded on May 20, 2019

Thank you for your review. We appreciate you staying with us and are happy to hear you enjoyed your stay. We hope to see you again real soon.

5
Everyone

nice hotel, clean, quiet, the location is good, right in the university.

By on Jan 10, 2019

2
Everyone

we talk to house keeping head. she was very nice and listened to our complaints. also brought the problems to the attention of the desk clerk who was very nice. the bathroom had MOLD!!!! We were offered breakfast but had to leave town. however. would you eat out of a place where there was mold ?

By on Jan 3, 2019

Holiday Inn University of Memphis All Suite, an IHG Hotel

3700 Central Ave, Memphis, TN 38111
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