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Recent guest reviews

Location close access to freeways and restaurants and great parking

Stayed at the Hilton again as my company gets a good rate. Last time there were 4 Break ins the night before our stay. This time again, little parking. but did have gas powered spotlights at night, unfortunately they took up two parking spaces each. Room, staff and inside facilities are great, but outside is very sketchy. this time there were no break-ins at night but there were 5 break-ins in a 15 minute period during the morning hour. Will probably not stay again.

The hotel was great. I stayed one night very, very comfortable

Booked two rooms for business trip. Checked in around 845pm. Pulled up to lobby but no parking drove through parking lot nearest lobby noticed 4 empty parking spots with piles of shattered auto window glass. Drove back to lobby to check in. Staff was very pleasant. Stated that there were 3 break-ins the previous night and was unlikely to have another the next day. And that security would be patrolling starting at 10. (Which was an hour away) very apprehensive with leaving car, but was fortunate nothing happened. Room was wonderful, clean and great view. Bathroom was clean and efficient. If parking was sorted out would be a A

It’s a great hotel over all. The staff could be friendlier.

1. TV didn't work and they didn't fix it 2. Big stain on carpet 3. Staff in kitchen wanted to charge $1 for a plate Other than that the location was good with a lot of restaurants nearby. Staff was friendly and helpful except for actually being able to fix the problems I had above. Quality aside from above was decent enough for what I paid.

Very clean, great staff! This was a last minute booking since my original hotel was terrible and I refused to stay there. I booked online and walked in;no problem everything was perfect!

Hotel was extremely dirty. During covid it is concerning. Spots on the mirror, something spilled on the floor and there were clumps of hair on the floor as well. I would not recommend staying there.

The pool and hot tub were not open. There were no food services. Took forever to get front desk to answer. They had only one employee taking care of the front desk and servicing bar area and delivering for housekeeping. Had to go down to front to get more towels and had no room service.

Older but Renovated property. The pizza was fantastic

The down home friendliest staff ever that you can’t get anywhere but in Memphis!

This property has really gone down and I was very disappointed in how the hotel caters to all types of foolery and immature people. We were in a room next to some young people that were very disrespectful and disruptive. I will not be staying at this hotel again for the price it’s not worth it!!!!!!

Centrally located near an expressway. Did have bathtub clog, but staff was sent quickly and the problem was resolved.

Neat, clean ,and service was awesome. I will be returning in the near future!!!

Dirty bathroom, extremely noisy room - could hear the people's entire conversations in the rooms on both side of me. Hotel restaurant very overpriced & not good. However - very comfortable bed!

It was great, thanks for the upgrade. Perfect! Good location, views of the city were great.

Ridge Lake Boulevard Memphis TN

Hotel highlights

  • Free WiFi in public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Located in White Station, Hilton Memphis is within a few miles (5 km) of sights such as Lichterman Nature Center and Baptist Memorial Hospital. This 3.5-star hotel welcomes guests with 405 rooms and conveniences like an outdoor pool, a 24-hour gym, and free self parking.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 405 rooms have an array of amenities, including MP3 docks, coffee makers, and laptop-compatible safes. Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.


Property features

At Hilton Memphis, guests enjoy features like an outdoor pool, a 24-hour gym, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a conference center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Guest reviews for Hilton Memphis

Everyone (20) Couples (4) Students (1) Family (8)
4
Family

Location close access to freeways and restaurants and great parking

By on Mar 29, 2021

3
Friends Business Business

Stayed at the Hilton again as my company gets a good rate. Last time there were 4 Break ins the night before our stay. This time again, little parking. but did have gas powered spotlights at night, unfortunately they took up two parking spaces each. Room, staff and inside facilities are great, but outside is very sketchy. this time there were no break-ins at night but there were 5 break-ins in a 15 minute period during the morning hour. Will probably not stay again.

By on Mar 13, 2021

5
Family Family

The hotel was great. I stayed one night very, very comfortable

By on Mar 10, 2021

3
Friends Business Business

Booked two rooms for business trip. Checked in around 845pm. Pulled up to lobby but no parking drove through parking lot nearest lobby noticed 4 empty parking spots with piles of shattered auto window glass. Drove back to lobby to check in. Staff was very pleasant. Stated that there were 3 break-ins the previous night and was unlikely to have another the next day. And that security would be patrolling starting at 10. (Which was an hour away) very apprehensive with leaving car, but was fortunate nothing happened. Room was wonderful, clean and great view. Bathroom was clean and efficient. If parking was sorted out would be a A

By on Mar 5, 2021

5
Everyone

By on Feb 25, 2021

3
Friends

It’s a great hotel over all. The staff could be friendlier.

By , from Memphis, TN on Sep 13, 2020

3
Family

1. TV didn't work and they didn't fix it 2. Big stain on carpet 3. Staff in kitchen wanted to charge $1 for a plate Other than that the location was good with a lot of restaurants nearby. Staff was friendly and helpful except for actually being able to fix the problems I had above. Quality aside from above was decent enough for what I paid.

By , from Chicago, IL on Sep 7, 2020

5
Family

Very clean, great staff! This was a last minute booking since my original hotel was terrible and I refused to stay there. I booked online and walked in;no problem everything was perfect!

By on Sep 1, 2020

1
Partner Couples

Hotel was extremely dirty. During covid it is concerning. Spots on the mirror, something spilled on the floor and there were clumps of hair on the floor as well. I would not recommend staying there.

By , from DFW on Aug 27, 2020

2
Partner Couples

The pool and hot tub were not open. There were no food services. Took forever to get front desk to answer. They had only one employee taking care of the front desk and servicing bar area and delivering for housekeeping. Had to go down to front to get more towels and had no room service.

By on Jun 4, 2020

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