Skip to main content
Beginning of main content

Recent guest reviews

Great place to stay. Super clean.

Very clean, great food, incredible value

This is a classy business hotel steps away from a WeWork and the best shopping mall in Poblado called Santa Fe. The staff (Miguel angel, Santiago and Mariana) were all very lovely. I will stay here again for sure. Would be nice if they gave me a complimentary breakfast but they never do. Maybe this review will merit me getting one next time.

Great, Safe, Warm. Personable. Great Service. Great location. Great Staff.

Excellent service, located conveniently in the most beautiful area of a gorgeous city. Delicious breakfast with typical Colombian dishes, world-class staff with attention to detail, genuinely pleasing.

todo e mui bien lo trabahadore lo corto el servisio

My wife and I stayed there for a couple of nights, and staff was very disrespectful. We went out for dinner and came back to the hotel around 2 am in the morning and one of the security staff asked my wife if she was registered in the hotel hinting that she was a prostitute coming back with me. This is unacceptable way to ask guests if they are registered on the hotel.

Service was excellent...all staff members were extremely customer focused and always trying to find a way to meet and exceed customer expectations!!! No negatives and/or criticism!

Confortable room and staffing very good, excellent location.

Property well kept and staff was excellent especially David.

Carrera 42 No 5 Sur 130 Medellin Antioquia

Hotel highlights

  • Steps from Santafé Mall
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

NH Collection Medellín Royal places you next to Santafé Mall and within a mile (2 km) of other popular attractions like Lleras Park. This 135-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Centrally located in Medellin, the hotel is connected to a shopping center, and a short walk from Golden Mile and Oviedo Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 135 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.


Property features

At NH Collection Medellín Royal, guests enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 102000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Superior Room

2 Twin Beds | 1 King Bed | Sleeps 2

Superior Room, City View

1 King Bed | Sleeps 2

Family Room

2 Twin Beds | Sleeps 2

Suite Room

1 King Bed | Sleeps 2

Guest reviews for NH Collection Medellín Royal

Everyone (27) Couples (6) Business (2) Family (5) Other (8) Friends (3)
5
Family

Great place to stay. Super clean.

By on Aug 23, 2021

Review comment responded on Aug 23, 2021

Dear Erlinda: we thank you very much for your comment and rating, which is very important for our company and employees. Remember that with us you have spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Everyone

By on Jul 10, 2021

Review comment responded on Jul 28, 2021

Dear Guest: thank you very much for rating our hotel, which is very important for our company. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

4
Everyone

By on May 28, 2021

Review comment responded on Jun 8, 2021

Dear Guest: we thank you very much for rating our services, which is very important for our company and staff. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Partner Couples

Very clean, great food, incredible value

By on May 6, 2021

Review comment responded on May 6, 2021

Dear Guest: we thank you very much for rating and comment about our services, which is very important for our company and staff. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Business Business

This is a classy business hotel steps away from a WeWork and the best shopping mall in Poblado called Santa Fe. The staff (Miguel angel, Santiago and Mariana) were all very lovely. I will stay here again for sure. Would be nice if they gave me a complimentary breakfast but they never do. Maybe this review will merit me getting one next time.

By on Mar 27, 2021

Review comment responded on Mar 29, 2021

Dear Guest: thank you very much for your kind words and rate, which is very important for all who work in NH Collection Royal Medellin. We will share this good news with our front desk staff whom are going to be so happy to know this kind review about their service. Remember that with us you can enjoy a great location in the best area in Medellín, comfortable facilities and tasty menu, modern and clean rooms and of course the excellent service from all our staff. We hope to have you back once again to deliver you a memorable stay. Welcome always. Sincerely, Customer Service.

5
Everyone

Great, Safe, Warm. Personable. Great Service. Great location. Great Staff.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Dear Guest: we thank you very much for rating our services, which is very important for our company and staff. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Everyone

By on Jan 28, 2021

Review comment responded on Feb 8, 2021

Dear Boris: we thank you very much for rating our services, which is very important for our company and staff. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Everyone

By on Jan 21, 2021

Review comment responded on Jan 31, 2021

Dear Guest: we thank you very much for rating our services, which is very important for our company and staff. Remember that with us you have a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay a memorable experience. Always welcome. Sincerely, Customer Service.

5
Everyone

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Dear Guest: we thank very much for rating our services, which is very important for our company. Remember that you always count on us during your business and leisure trips to enjoy a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay memorable and special. Sincerely, Customer Service.

5
Everyone

By on Dec 3, 2019

Review comment responded on Dec 4, 2019

Dear Guest: we thank very much for rating our services, which is very important for our company. Remember that you always count on us during your business and leisure trips to enjoy a lot of benefits such as spacious and modern rooms, delicious and varied menu, strategic location and of course an excellent service that will make your stay memorable and special. Sincerely, Customer Service.

url importing http://sso-opn.orbitz.com/Medellin-Hotels-NH-Collection-Medellín-Royal.h1946355-p2.Hotel-Reviews
There was an error importing /Medellin-Hotels-NH-Collection-Medellín-Royal.h1946355-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Medellin-Hotels-NH-Collection-Medellín-Royal.h1946355-p2.Hotel-Reviews

Frequently asked questions