Skip to main content
Beginning of main content

Recent guest reviews

Great place

Amazing pools and restaurants inside the resort the staff were friendly really loved the view

nice. good pool. next to beach and sufing point. in the middle of everything. zona dorada, just at the beginning of the malecon

This motel was very accomodating..checkin went fast,the room was very big with a balcony overlooking pool area. Restaurant was very good food and the breakfast buffet was amazing and was included in the cost of the room so was free..the only bad part was construction of the road in front of the property but when its done will be very nice..this property has been updated and is very relaxing... would definitely advise this .close to food , entertainment , and shopping..very safe area...

Mediocre hotel, staff was rude. Only good thing about this hotel is the location, very convenient to popular spots.

Everything was excellent,people where friendly, clean rooms, people smiling all the time

the hotel location is central to everything. the property and rooms are very clean.

Very welcoming and attentive. Great customer service

Dirty bed sheets, old smell, unprofessional staff.

Overall I had a pleasant stay, I was upgraded to master suite upon my arrival, the bed was very comfortable, spectacular view, amazing balcony. The hotel is perfectly located, walking distance to everything. The only thing the room was missing was a mini bar!!! But I recommend the hotel and the staff was always very attentive and friendly!

This place was horrible . I had placed my golden bracelet in my toiletries bag and I left in bathroom when I went to use it . IT was gone I notified staff and they paid almost no attention . They said they checked cámaras and no one went in except cleaning lady. Besides this she threw out my wife’s eyelashes out not a big deal . But she admitted to that . They didn’t let me talk to general manager of hotel . They kept sending me lower level mgrs who couldn’t even answer questions properly .

The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.

Love it had fun must come back clean rooms people are nice

Did not like it hotel room had water on the floor n the air conditioning has licking water

The service of the overall Hotel was great specially the front desk Billy & Pedro.

Nice hotel there locations is just perfect walking distance to all most everything.

Bonito patio y albercas. Le faltan elevadores y que estén más grandes porque están pequeñísimos. Carece de una buena playa.

Avenida Camaron Sabalo, Zona Dorada, 51 Mazatlan SIN

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • 2 outdoor pools
  • Fitness center

Located in Zona Dorada, Emporio Mazatlan is adjacent to Playa Brujas and within a 5-minute walk of The Mazatlan Malecón. This 133-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 133 rooms feature balconies, coffee makers, and free bottled water. 32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Renovated in 2009, Emporio Mazatlan offers 2 outdoor pools, a fitness center, and a spa tub. Self parking is offered for MXN 300.00 per stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach hotel include conference space, a business center, and free newspapers.

Room options

Prestige Room

1 King Bed | Sleeps 2

Superior Room

2 Double Beds | Sleeps 4

Junior Suite

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Emporio Mazatlan

Everyone (13) Couples (2) Family (6)
5
Family Family with small children

Great place

By on Jul 17, 2021

5
Partner Couples Friends Family

Amazing pools and restaurants inside the resort the staff were friendly really loved the view

By , from Madison wi on Oct 19, 2020

5
Everyone

nice. good pool. next to beach and sufing point. in the middle of everything. zona dorada, just at the beginning of the malecon

By , from San Diego California on Sep 28, 2020

5
Family Family with small children

This motel was very accomodating..checkin went fast,the room was very big with a balcony overlooking pool area. Restaurant was very good food and the breakfast buffet was amazing and was included in the cost of the room so was free..the only bad part was construction of the road in front of the property but when its done will be very nice..this property has been updated and is very relaxing... would definitely advise this .close to food , entertainment , and shopping..very safe area...

By , from Luverne and Chaska minnesota on Mar 29, 2020

2
Everyone

Mediocre hotel, staff was rude. Only good thing about this hotel is the location, very convenient to popular spots.

By on Feb 25, 2020

5
Family with small children Family

Everything was excellent,people where friendly, clean rooms, people smiling all the time

By on Jul 23, 2019

5
Family Family

the hotel location is central to everything. the property and rooms are very clean.

By on Apr 23, 2019

5
Friends

Very welcoming and attentive. Great customer service

By on Apr 5, 2019

5
Everyone

By on Feb 4, 2019

5
Everyone

By on Dec 3, 2018

url importing http://sso-opn.orbitz.com/Mazatlan-Hotels-Emporio-Mazatlan.h27468-p2.Hotel-Reviews
There was an error importing /Mazatlan-Hotels-Emporio-Mazatlan.h27468-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Mazatlan-Hotels-Emporio-Mazatlan.h27468-p2.Hotel-Reviews

Frequently asked questions