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Recent guest reviews

The indoor pool was amazing & the grounds were well kept

This is our second stay. Both times we were welcomed by very helpful staff, our room was spotless and the restaurant served comfort food. There is a lounge as well for cocktails and appetizers.

This was a mother / son break between two work gigs. My son took an uber to check out the night life. I slept. In the morning my son has happy to work out in the guy with free weights. No complaints.

Located right off 81highway nice restaurant and pool within short distance of shopping and restaurants I stay often and am always pleased with staff and service

Everything was wonderful staff were very helpful room was clean location was close to where i needed to be

this was my third stay and i really enjoy the cleanliness and how courteous and helpful everyone was.i will stay again

Hotel staff were very friendly.room was very nice location is perfect

Overall, our stay was very good. It's a great hotel and the staff was friendly and helpful. However, check in was at 3PM and they didn't have our room ready until 4:30. It wasn't the end of the world, but after a 10 hour drive it would have been nice to have been able to go up and just relax. Also, there wasn't any continental breakfast. I'm not asking for much here, just a cheap bagel and some cream cheese, which I think should be included considering the cost of the stay.

when traveling on the road Iam always worried about pulling into some hotel. The hotel was exceptional! Clean, quiet, perfect!

The location is right off interstate and close to all ammenties

I stay here every time we travel to martinsburg. Its always a goodexperience .

The staff was 4 star in attitude and willingness to assist. Well trained, good hiring! Makes all the difference.

I had a really good time even ended up staying another night.The inside heated pool is why I chose this motel.The room the pool was in was heated But the pool it self was not heated which was a downer since I was paying for a heated pool that my 15mth old grandson could get in the pool and not be cold. My room had not been dusted you could write your name on the desk from dust. And the fridgerator in the room was broke. And there was trash on the floor under the desk. Staff was very very nice

The Good: The hotel was very accommodating with our incredibly late check in (2am) and the rooms were very nice, clean and modern. There was tons of parking, which was great. We had a very quick stay - left by 8am the next morning to continue on our trip, so we didn't get to enjoy the pool or any of the other amenities. It was also fantastic that the hotel was DIRECTLY off of I-81 and pet friendly. The Bad: I can't really say too much about anything negative aside from the fact that at either 530 or 6am someone had ordered room service down the hall and the waitress (correct term?) delivered the food, she plated it in the hallway (plates clanking, etc) which was quite noisy and then after knocking proceeded to yell "ROOM SERVICE". That was kind of annoying at that very early hour. I also had thought for some reason that they'd have a continental breakfast or something of that nature, but there wasn't... There is a full service restaurant on premises though.

People were very courteous. Wanted to stay another day and even though our room wasn't available they were very accommodating in getting us another one.

Stayed at this location on Valentine's day. We stayed in one of the Jacuzzi rooms and were very happy.

The room was very nice and the dining facility was excellent. Price for dinner was very reasonable for the high quality of food and the amount of food received. The dessert tray was excellent. I would definitely stay at this facility again. If you did not want to eat at the restaurant in the hotel, there were many restaurants in the immediate facility, as well as a shopping mall and a movie theater.

Foxcroft Avenue Martinsburg WV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Martinsburg Mall, Holiday Inn Martinsburg, an IHG Hotel is within 2 miles (3 km) of Wonderment Puppet Theater. This 3-star hotel has 120 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

The 120 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Holiday Inn Martinsburg, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds | Sleeps 4

Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds | Sleeps 4

Guest reviews for Holiday Inn Martinsburg, an IHG Hotel

Everyone (6) Couples (6) Business (1) Family (4) Other (2) Friends (1)
5
Everyone

By on Mar 30, 2021

Review comment responded on Apr 9, 2021

Thank you for your kind review!

5
Everyone

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Thank you for your review. We hope to see you again soon.

5
Everyone

By on Sep 12, 2019

Review comment responded on Sep 13, 2019

Thank you!

5
Family with small children Family

The indoor pool was amazing & the grounds were well kept

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Thank you for taking the time to leave your feedback. We are very proud of our hotel, and definitely try to keep it looking the best that we can. It was a pleasure to accommodate you, and we look forward to doing so again. Have a lovely day!

5

all the comforts of home!

Everyone

This is our second stay. Both times we were welcomed by very helpful staff, our room was spotless and the restaurant served comfort food. There is a lounge as well for cocktails and appetizers.

By , from Texas on Sep 2, 2017

Review comment responded on Sep 6, 2017

Hi Mimi, Thank you for coming back to see us again! We always love seeing our return guests, and we're so glad that you enjoyed the comfort and cleanliness of your room and the hospitality of our staff. Hopefully, we will see you again the next time you're in Martinsburg.

4

fine place to spend the night

Everyone

This was a mother / son break between two work gigs. My son took an uber to check out the night life. I slept. In the morning my son has happy to work out in the guy with free weights. No complaints.

By , from Davis, CA on Jul 12, 2017

Review comment responded on Aug 22, 2017

Hi Judith! Thank you for your stay at Holiday Inn Martinsburg. We're so glad that you and your son enjoyed the hotel amenities and were able to spend some downtime together.

5
Everyone

Located right off 81highway nice restaurant and pool within short distance of shopping and restaurants I stay often and am always pleased with staff and service

By , from new brinswick,new jersey on Nov 7, 2016

Review comment responded on Nov 14, 2016

Hi Norma, Thank you for your continued loyalty to Holiday Inn Martinsburg! It's always nice to receive feedback from our regular guests. We appreciate your compliments of our staff and amenities and are thrilled that you always enjoy staying with us. We look forward to seeing you again soon!

5

great experience hotel and staff were wonderful

Friends

Everything was wonderful staff were very helpful room was clean location was close to where i needed to be

By on Jul 26, 2015

5

great stay at hotel

Family

this was my third stay and i really enjoy the cleanliness and how courteous and helpful everyone was.i will stay again

By on Jul 6, 2015

4

wonderful stay

Other

Hotel staff were very friendly.room was very nice location is perfect

By on May 22, 2015

Holiday Inn Martinsburg, an IHG Hotel

301 Foxcroft Avenue, Martinsburg, WV 25401
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