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Recent guest reviews

hotel was very clean and staff was very friendly staff. felt welcome

The staff were very friendly and went over and above to make our stay wonderful! Clean rooms. There was nothing I did not like, except a very loud and inconsiderate guest next door. The staff quickly moved us to another room, far away from him!

Horrible experience with hotel staff. Upon checking in they insisted that I hadn’t paid for my room via orbitz even after showing them the email confirmation. We had to get to a game so I paid ago and called orbitz. After 30 mins on the phone I was assured that the hotel would refund my credit card. When checking with the front desk they informed me that they couldn’t do this until we checked out. Mind you this wasn’t their money to collect in the first place. Upon check out this morning I were told by hotel staff that Orbitz would refund me not the hotel. Hotel manager was even the one “assisting”. She was clueless. Beside this major issue. The staff was dressed like they all just rolled out of bed and into work. Sloppy shirts, unkept hair Not the normal friendly clean kept staff I have come to expect from a Hampton Inn. Very disappointed ...../

Excellent customer service, clean and updated rooms

Front desk lady was amazing - laid back, helpful, friendly. Breakfast was above average. Other than that, it's pretty much what I expect in any reasonable hotel.

We were staying there because my husband was in a wedding. The road we had to travel to the hotel on was really narrow, curvy, and hilly, so I was car sick the whole time. We got there around 1 and the wedding was at 3. We couldn't check in yet because our room wasn't ready. They offered to let us change in one of their lobby bathroom. So the two of us crowded in to one bathroom so we could get dressed. As soon as we got out, our room was ready. It was kinda of funny. the only real complaint we had was the stupid "water saver" shower head had so little water pressure I could barely even get my hair wet, let alone clean. Water Pressure is VERY important to a woman.

My wife and I were in Martinsburg for my eldest sons wedding. Our stay at the hotel was very good. The only issues were : the water pressure on the 4th floor was not adequate. The tv had a green streak on one side that was distracting. Everything else was very good. The room was clean and good size. I would stay at this location again and probably will on our next trip .

We were visiting battlefields, parks and the casino. The hotel, right of 81 was a good place to center our activities. The morning continental and hot breakfast was very good. Rooms are well kept. All the staff were friendly, helpful and engaging. The absolute best Hampton Inn we have ever stayed with.

This was one of the cleanest, most comfortable hotels I have been in. My husband and I have worked in hotels and resaurants and have traveled and stayed in some very nice an very nasty places. This property rates wa up near the top! Great staff, very nice breakfast. If you get there late you may have to park across the street though.

Great breakfast wasgood hot food and more, nights were very restful rooms were clean people were friendly and helpful treated us like family

Thoe hotel was right off the interstate exit. Lots of dining option nearby. The room was quiet and very clean. The bed was the most comfortable hotel bed I have slept in.

The Hampton Inn, Innwood Inn was very comfortable. The kingsize bed and bedding covers was the most comfortable sleep I have ever had, better than home actually. There was a microwave, small refrigerator, breakfast and coffee waiting in the morning. I really enjoyed my stay.

The Hampton Inn in Inwood, WV was one of the nicest hotel we've ever stayed in. The sheets where fresh smelling and the beds were comfortable. The hotel was close to a neighborhood and I did not hear any ruckus at night. My husband and I had a pleasant stay. There was hot and cold breakfast and plenty of tables and chairs. Only 15 minutes from Charles Town slots and racing.

Gerrardstown Road Inwood WV

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Hampton Inn Martinsburg South-Inwood is located within a 15-minute drive of Martinsburg Mall and Apollo Civic Theatre. This 65-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

All 65 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and laptop-compatible safes.


Property features

At Hampton Inn Martinsburg South-Inwood, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Hampton Inn Martinsburg South-Inwood

Everyone (2) Couples (8) Family (3) Friends (1)
5
Partner Couples Family

hotel was very clean and staff was very friendly staff. felt welcome

By on Sep 8, 2020

Review comment responded on Sep 10, 2020

Thank you for taking the time to complete our survey and for the great comments

5
Everyone

By on Jul 28, 2020

Review comment responded on Aug 1, 2020

thank you so much for the great review please come back soon.

5
Friends Business Business

The staff were very friendly and went over and above to make our stay wonderful! Clean rooms. There was nothing I did not like, except a very loud and inconsiderate guest next door. The staff quickly moved us to another room, far away from him!

By , from Ridgeville, SC on May 2, 2020

Review comment responded on May 2, 2020

I want to thank you for your time in filling out one of our surveys regarding your stay with us at Hampton Inn Martinsburg South-Inwood. We do appreciate the information regarding our staff and hotel.

1
Everyone

Horrible experience with hotel staff. Upon checking in they insisted that I hadn’t paid for my room via orbitz even after showing them the email confirmation. We had to get to a game so I paid ago and called orbitz. After 30 mins on the phone I was assured that the hotel would refund my credit card. When checking with the front desk they informed me that they couldn’t do this until we checked out. Mind you this wasn’t their money to collect in the first place. Upon check out this morning I were told by hotel staff that Orbitz would refund me not the hotel. Hotel manager was even the one “assisting”. She was clueless. Beside this major issue. The staff was dressed like they all just rolled out of bed and into work. Sloppy shirts, unkept hair Not the normal friendly clean kept staff I have come to expect from a Hampton Inn. Very disappointed ...../

By on Jan 6, 2019

Review comment responded on Jan 11, 2019

Thank you for your comments. I'm sorry you had such a horrible experience with our hotel, we will certainly share your comments with the staff.

5

family trip

Couples

Excellent customer service, clean and updated rooms

By on Aug 4, 2015

4

fine hotel

Friends

Front desk lady was amazing - laid back, helpful, friendly. Breakfast was above average. Other than that, it's pretty much what I expect in any reasonable hotel.

By on Mar 26, 2014

4

wedding travel

Couples

We were staying there because my husband was in a wedding. The road we had to travel to the hotel on was really narrow, curvy, and hilly, so I was car sick the whole time. We got there around 1 and the wedding was at 3. We couldn't check in yet because our room wasn't ready. They offered to let us change in one of their lobby bathroom. So the two of us crowded in to one bathroom so we could get dressed. As soon as we got out, our room was ready. It was kinda of funny. the only real complaint we had was the stupid "water saver" shower head had so little water pressure I could barely even get my hair wet, let alone clean. Water Pressure is VERY important to a woman.

By on May 22, 2011

4

great location for the price

Family

My wife and I were in Martinsburg for my eldest sons wedding. Our stay at the hotel was very good. The only issues were : the water pressure on the 4th floor was not adequate. The tv had a green streak on one side that was distracting. Everything else was very good. The room was clean and good size. I would stay at this location again and probably will on our next trip .

By on Mar 21, 2011

5

very, very nice

Couples

We were visiting battlefields, parks and the casino. The hotel, right of 81 was a good place to center our activities. The morning continental and hot breakfast was very good. Rooms are well kept. All the staff were friendly, helpful and engaging. The absolute best Hampton Inn we have ever stayed with.

By on Aug 1, 2010

4

one of the best hotel stays ever!

Couples

This was one of the cleanest, most comfortable hotels I have been in. My husband and I have worked in hotels and resaurants and have traveled and stayed in some very nice an very nasty places. This property rates wa up near the top! Great staff, very nice breakfast. If you get there late you may have to park across the street though.

By on Jun 28, 2010

Hampton Inn Martinsburg South-Inwood

4758 Gerrardstown Road, Inwood, WV 25428
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