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Recent guest reviews

Very disappointed in the room. I had been going there on/off for several years and was shocked at the condition of the room. Maybe they are getting complacent thinking no one cares.... I won't stay there again - for the money there are places in Martinsburg that are much nicer and only 5-10 minuets further down the road. Here is what I sent the Management: 1. Walls were dirty - scars and marks from luggage and other unknown substances. 2. Room door handle was loose and hanging down - every other door handle on the floor was upright - should have been and easy fix and pretty obvious it needed repair. 3. Left closet door handle was almost off - once again - very obvious and should have been an easy repair. 4. Bathroom sink very cracked. 5. Bathtub faucet stuck out from the wall almost a quarter of an inch - why? Obviously not installed correctly.

Out in the middle of no where, this hotel was an oasis compared to local competition. Of all the hotels in the area, that one was the best choice

The staff was very nice and the hotel convenient for our weekend in Shepherdstown.

Should have known when we pulled up to guest check-in and all the spaces in front were reserved for the staff what we were in for. For the price, I could have stayed at the nearest bed and breakfast and had a meal. Found dirty clothes in the room, hair on the bed, food stains on the bedspread, and could hear everything from the room next door. Staff, except in the restaurant acted like we were an inconvenience. Would not recommend and would not stay there again. The restaurant however would get my business again.

thought the morning buffet was included in the room. the buffet was ok but not that good compared o hampton or embassy

We were there to attend the theatre festival. The food in the restaurant was decent and the staff was friendly.

We had a pleasant stay. The staff was very friendly and helpful. The rooms are decent in size, although I saw pubic hairs on the bathroom floor under the sink..... The location is safe. It is also one of the top two places to stay that is close to the main drag in Shepherdstown.

Lowe Dr Shepherdstown WV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa services

Clarion Hotel & Conference Center is a short stroll from Morgan's Grove Park and Shepherdstown Opera House. This 168-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Centrally located in Shepherdstown, the hotel is connected to the convention center, and a short walk from Shepherd University and Shepherdstown Museum.


Dining

In addition to a restaurant that serves breakfast, there's also a bar. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Clarion Hotel & Conference Center's 168 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are also available.


Property features

Guests of Clarion Hotel & Conference Center enjoy access to free WiFi in public areas, a conference center, and spa services. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, a computer station, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Clarion Hotel & Conference Center

Everyone (1) Couples (1) Family (3) Friends (1) Other (1)
2
Everyone

Very disappointed in the room. I had been going there on/off for several years and was shocked at the condition of the room. Maybe they are getting complacent thinking no one cares.... I won't stay there again - for the money there are places in Martinsburg that are much nicer and only 5-10 minuets further down the road. Here is what I sent the Management: 1. Walls were dirty - scars and marks from luggage and other unknown substances. 2. Room door handle was loose and hanging down - every other door handle on the floor was upright - should have been and easy fix and pretty obvious it needed repair. 3. Left closet door handle was almost off - once again - very obvious and should have been an easy repair. 4. Bathroom sink very cracked. 5. Bathtub faucet stuck out from the wall almost a quarter of an inch - why? Obviously not installed correctly.

By on Feb 4, 2019

Review comment responded on Feb 7, 2019

Mr. Brumm, please allow me a second time to apologize for your unsatisfactory room. As I stated before, the housekeeping manager and maintenance were notified of the issues you stated with that room and are taking care of them. If you are ever in Shepherdstown again, we would love to have another chance to impress you.

4

overnight stay

Friends

Out in the middle of no where, this hotel was an oasis compared to local competition. Of all the hotels in the area, that one was the best choice

By on Jul 28, 2015

4

clean and convenient

Family

The staff was very nice and the hotel convenient for our weekend in Shepherdstown.

By on Oct 30, 2011

2

over priced

Couples

Should have known when we pulled up to guest check-in and all the spaces in front were reserved for the staff what we were in for. For the price, I could have stayed at the nearest bed and breakfast and had a meal. Found dirty clothes in the room, hair on the bed, food stains on the bedspread, and could hear everything from the room next door. Staff, except in the restaurant acted like we were an inconvenience. Would not recommend and would not stay there again. The restaurant however would get my business again.

By on Jun 27, 2010

3

everything in one place

Other

thought the morning buffet was included in the room. the buffet was ok but not that good compared o hampton or embassy

By on Feb 12, 2010

3

good value

Family

We were there to attend the theatre festival. The food in the restaurant was decent and the staff was friendly.

By on Jul 27, 2009

3

nothing fancy

Family

We had a pleasant stay. The staff was very friendly and helpful. The rooms are decent in size, although I saw pubic hairs on the bathroom floor under the sink..... The location is safe. It is also one of the top two places to stay that is close to the main drag in Shepherdstown.

By on Jun 22, 2009

Clarion Hotel & Conference Center

233 Lowe Dr, Shepherdstown, WV 25443
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