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Recent guest reviews

I love this place but the check in time was very bad I had to wait 3 hours in order to get my room cause it wasn’t ready when I came 😞 Other than that it was very nice!

Clean professional very nice. Nice staff. Good bedding

We made the reservation with breakfast and access to the pool for the kids. We got nothing

Great rooms, great services. Secluded and great for quiet.

Walls not well insulated so noisy for sleeping. Guests just talk loudly at 2 am in hallways. Doors bang

room was very clean there was nothing I did not like about it

Had a great stayed at this property. I would definitely stay here again.

Great location nice hotel friendly staff great amenities

In order to have my car repaired at the Buick GMC agency in Mahwah, I needed to stay another night in the hotel. The receptionists were obliging and procured taxis when I requested them. This is the third summer in which I have been a guest in the Sheraton Mahwah Hotel.

The hotel is extremely tired. The parking lot has about 10,000 potholes, the lights in the lobby don’t work. There is a broken glass panel on the roof of the lobby. The bartender had zero interest in actually being friendly. The Rooms are small and I had to change rooms because my first one was near the elevator control room and all I heard was the whooshing sound of equipment. There are much better places to stay.

this hotel was great in every way. we had just been suckered into a crappy hotel and needed to change last minute, the sheraton was able to accommodate us last minute, good price very nice hotel, good food at the restaurant and a very nice indoor hot tub.

Hotel was well maintained and very clean. Would definitely recommend staying here. Kids loved the pool

Clean, modern rooms, good staff, good price. Really? I need to write more? What is this a school message. Clean, modern rooms, good staff, good price. What else do I need t say. How about this?xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

This hotel has great views of the mountains from the room as well as from the glass elevator. The lobby is fantastic and the rooms wonderful. The staff was helpful and friendly and the restaurant was very good, especially Joseph the head waiter.

International Blvd Mahwah NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Sheraton Mahwah Hotel is located within a few miles (5 km) of Ramapo College of New Jersey and Suffern Railroad Museum. This 225-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in American cuisine, along with a lobby lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 225 rooms are soundproofed and have an array of amenities, including coffee makers, free weekday newspapers, and free bottled water. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, laptop-compatible safes, and phones are also available. Housekeeping is available once per stay.


Property features

Guests staying at Sheraton Mahwah Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking, Corner

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Mahwah Hotel

Everyone (17) Couples (2) Family (2)
3
Family Family

I love this place but the check in time was very bad I had to wait 3 hours in order to get my room cause it wasn’t ready when I came 😞 Other than that it was very nice!

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

we are sorry for the wait this was an exceptionally busy weekend.

5
Business Business

Clean professional very nice. Nice staff. Good bedding

By , from Fairlawn on Dec 8, 2020

Review comment responded on Dec 8, 2020

Hello Omar, Thank you for your stay we glad you enjoyed it. We look forward to seeing you again!

4
Friends

We made the reservation with breakfast and access to the pool for the kids. We got nothing

By , from Rochester NY on Oct 11, 2020

Review comment responded on Oct 12, 2020

We are sorry that you were expecting our pool and our F& Bev outlets to be open. We do make a big effort to share this with via all our partners as well as on our website at the time of our booking.

5
Everyone

By on Oct 8, 2020

Review comment responded on Oct 9, 2020

thanks for sharing that you had a 5 * stay

5
Everyone

By on Sep 27, 2020

Review comment responded on Sep 28, 2020

thanks for staying with us and for taking the time to share that you had a great stay!

5
Partner Couples

Great rooms, great services. Secluded and great for quiet.

By , from Bronx,NY on Aug 30, 2020

Review comment responded on Sep 2, 2020

Thanks for sharing and for choosing to stay with us!

5
Everyone

By on Feb 3, 2020

Review comment responded on Feb 6, 2020

Dear Mr/Mrs, Thank you for taking the time to give us your feedback and for choosing Sheraton Hotel for your stay in Mahwah! We truly appreciate your business and trust in our hotel and staff and we hope to welcome you again! Kind regards,

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 23, 2019

Dear Mr/Mrs, Thank you for taking the time to give a wonderful rating and for choosing Sheraton Hotel for your stay in Mahwah! We truly appreciate your business and trust in our hotel and staff! We look forward to welcoming you back in our hotel in the near future. Kind regards, Soumia Zaman Guest Relations Manager

4
Business Business

Walls not well insulated so noisy for sleeping. Guests just talk loudly at 2 am in hallways. Doors bang

By on Sep 17, 2019

5
Partner Couples

room was very clean there was nothing I did not like about it

By on Aug 14, 2019

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