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Recent guest reviews

Fantastic stay. Great location. Lovely staff. Can’t wait to stay again.

Small room, but knew it would be smaller than what we are used to in USA

The hotel has great location and wonderful staff deserving of 5 stars. The property itself is in very shabby condition. Avoid the "family" suite; its sofa-bed is terribly uncomfortable.

Great hotel close to the historic center. Nice and quiet. Family rooms are the best, two floors, two bathrooms.

Excellent service and location, but old / small room and tiny bathroom.

Beautiful hotel, located close to everything. Staff was very professional and helpful. Would have liked a designated concierge desk but the front desk was always helpful and attentive. Amenities were excellent. Would stay there again.

Great service! Witching walking distance to everything.

Our stay at the hotel was great! The staff was incredible, answering any questions we had about the city and going above and beyond helping find Real Madrid tickets.

Hotel Villa Real Madrid is in a splendid location in central Madrid. The facilities and staff are top shelf in every regard. I unintentionally left behind some personal items in my room. The hotel staff recovered them all and has made arrangements to have them mailed to my home in the US. I am most grateful and appreciative for all their kind attention.Looking forward to staying at the Villa Real later in 2017 when I once again visit Madrid - which I do on a regular basis! A bientot!

Staff made extraordinary efforts to help us when there were no taxis available due to a bicycle race.

I had to move from Barcelona to Madrid at the last minute and booked this hotel the day before. It is in a great location in walking distance to all sights in Barcelona - Prado, Reina Sofia, Atocha train station, etc. The hotel room was spotless and included a separate living room and bedroom. There was ample closet space and the bathroom was clean and kept well stocked. The staff were pleasant and helpful with arranging a cab to the airport. I was in Madrid earlier that week and wish that I had stayed at this hotel.

As a member of the SLH chain, the Villa Real did not disappoint. At check-in the staff were very friendly and upgraded me to a suite which had a private balcony plus many amenities. Throughout my stay the front desk staff were always courteous and helpful making reservations and giving wonderful recommendations. The hotel is situated in an area surrounded by restaurants and Tapas bars. Not to mention it's a stone throw away from the two most important museums in Madrid. This was my second stay at the Villa Real and look forward to staying there again!

In Madrid you have many options and great neighborhoods so you can try a different zone where you get more for your money.

It is a good hotel, well located, but the noise in the rooms, opening and shutting the drawers, the noise of the floors walking, makes this hotel very problematic to sleep. Never been in a noisiest hotel than this one. They should refurbish the rooms, with new closets, put carpets on the floor and double windows because the noise form the street and the Plaza is very disturbing.

We has a great stay ay Hotel Villa Real. We really enjoyed the staff and their help through out our stay. If we were to come back to Madrid we would def consider coming back to this hotel. It was within walking distance to all the big musuems of Prado and Reiina Sophia. Clean rooms and great stay!

This hotel was amazing from the location to the staff! Everything was great!

The staff at the hotel were very helpful: directions, lending an electricity adaptor when mine refused to work, getting a last-minute reservations at Botin Restaurant and a wonderful flamenco show and providing communication assistance to cab drivers outside the hotel who could not understand my poor Spanish - be prepared, in my experience few of the cab drivers speak any English. It's also less than ten minutes walking distance from the Prado, Plaza Mayor, the Archeology Museum and dozens of other things to do. The business center consists of one computer which is frequently occupied, so make use of the Wi-Fi whenever possible. The 15-euro per day additional charge for breakfast is mildly steep. But these are minor quibbles for an otherwise excellent hotel. Well worth the money for location and friendly and helpful staff.

Plaza de las Cortes 10 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center
  • Business center

Located in Literary Quarter, Villa Real Hotel is adjacent to Plus Ultra Seguros and within a 5-minute walk of Paseo del Prado. This 115-room, 5-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a gym.


Dining

Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

The 115 soundproofed accommodations feature balconies and afford space to spread out with sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and slippers. Other standard amenities include minibars, espresso makers, and free newspapers.


Property features

Guests of Villa Real Hotel enjoy a gym, free WiFi in public areas, and a meeting room. Valet parking is EUR 27.50 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 99 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.

Room options

Junior Suite

1 Queen Bed | Sleeps 2

Superior Room, 1 Double or 2 Twin Beds

1 Double Bed | 2 Twin Beds | Sleeps 2

Family Room

1 King Bed | 2 Twin Beds | Sleeps 4

Superior Double or Twin Room, City View

1 Double Bed | Sleeps 2

Guest reviews for Villa Real Hotel

Everyone (11) Couples (6) Family (4) Other (5) Friends (1)
5
Everyone

By on Jan 31, 2020

Review comment responded on Jan 31, 2020

Dear Guest, We acknowledge with thanks the high rating of your recent stay. We are very pleased you had a perfect experience. Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, Antonio Martín, Deputy Manager

5
Partner Couples

Fantastic stay. Great location. Lovely staff. Can’t wait to stay again.

By on Jan 17, 2020

Review comment responded on Jan 20, 2020

Dear Guest, Thank you for such a positive review. Our team members work hard to deliver great service and always meet expectations, and we are delighted we helped you make the most of your stay in Barcelona. We would love to welcome you back. All the best, Antonio Martín, Deputy Manager

5
Everyone

By on Jun 4, 2019

4
Everyone

Small room, but knew it would be smaller than what we are used to in USA

By on May 12, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for this comment regarding your time at our hotel. We are glad that you enjoyed your stay. Please note that we do have larger rooms and our team members would be happy to assist. I do hope to welcome you back in the future. Best wishes, Antonio Martín, Deputy Manager

5
Everyone

By on May 7, 2019

3
Family

The hotel has great location and wonderful staff deserving of 5 stars. The property itself is in very shabby condition. Avoid the "family" suite; its sofa-bed is terribly uncomfortable.

By on Apr 25, 2019

Review comment responded on Apr 29, 2019

Dear Guest, Thank you for taking the time to review your stay with us. It is very rewarding to know that you appreciated our wonderful location. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about aspects of the room that may need updating and will be taking them into consideration. Thank you for mentioning our dedicated team, the comfort and well being of our guests is of the utmost importance to us. We hope to welcome you back, Best regards, Antonio Martín, Deputy Manager

5
Everyone

Great hotel close to the historic center. Nice and quiet. Family rooms are the best, two floors, two bathrooms.

By on Aug 13, 2018

Review comment responded on Aug 22, 2018

Dear Guest, Many thanks for your positive review of Hotel Villa Real. It is wonderful to hear that you appreciated our central location, which is an ideal starting point for touring the city on foot and visiting many highlighted attractions. We are glad that your room was to your satisfaction. We hope that you will visit us again in the future. Best wishes, Antonio Martín, Deputy Manager

5
Everyone

Excellent service and location, but old / small room and tiny bathroom.

By on Apr 10, 2018

Review comment responded on Apr 16, 2018

Dear Guest, Thank you for taking time to share your valuable review and for an excellent rating! We are pleased to know that you had a wonderful holiday during your stay at Hotel Villa Real. We are indeed perfectly located in the heart of Madrid. We hope you visited the El Prado Museum, the Thyssen-Bornemisza Museum, and the Reina Sofía Foundation. Thank you for complimenting our service. Our team will be delighted to know that we were able to meet your expectations. We have taken note of your comment regarding the room size. We have various sizes of rooms. You can let us know your preference during the book or upon arrival to provide the room that best suits your needs. We believe rest of the facilities were to your satisfaction. We look forward to welcoming you again. All the best.

4

excellent choice

Everyone

Beautiful hotel, located close to everything. Staff was very professional and helpful. Would have liked a designated concierge desk but the front desk was always helpful and attentive. Amenities were excellent. Would stay there again.

By , from West Hollywood, CA on Oct 19, 2017

Review comment responded on Oct 23, 2017

Dear Mo, Thank you for reporting so positively about your time at Villa Real Hotel, an exquisite 5-star luxury hotel located in the heart of Madrid within the Plaza de las Cortes. We welcome your appreciation for our hotel and amenities, and we are pleased that our team members provided you with an excellent service. Our Reception are readily available to assist our guests with any requirements. The entire team look forward to welcoming you back on another occasion. With renewed thanks, Antonio Martín, Deputy manager

4

great hotel, close to everything.

Everyone

Great service! Witching walking distance to everything.

By , from dallas, tx on Sep 27, 2017

Review comment responded on Oct 2, 2017

Dear Guest, Thanks for this very positive summary regarding your experience at Villa Real hotel. It is rewarding to know that you appreciated the service delivered. Your satisfaction is our main priority. We are proud to have been up to it. Thanks for pointing out our location in the Plaza de las Cortes, right in front of the Congress of Deputies and only a few minutes from the emblematic Puerta del Sol and the Paseo de la Castellana. In fact, we enjoy an unbeatable location right in the cultural, political and financial centre of Madrid. See you soon for another enjoyable experience in Madrid. Kindest regards, Felipe Turell, General manager

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