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Recent guest reviews

Th only thing I didn't like it is that they always have events I believe because it is an economically advantage for the Hotel, but guests are not allowed to use the area when they have a private meeting or party. We stayed for 1 week and one day there was a meeting at the roof top and the restaurant and we were not allowed to get into any of the places. If one is tired or simply want to use the hotel accommodations and is not allowed that is not nice because the hotel is not cheap and I surely have to be allowed to use all the hotel common areas.

Great location in the center of Madrid. Roof top bar was a nice place for taking in the sunset.

Gran Via 21 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Madrid Centro, NH Collection Madrid Gran Vía is next to Gran Via Street and Casino Gran Via. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Spanish cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 94 soundproofed rooms provide minibars, coffee makers, and safes. 45-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Phones are also included.


Property features

Guests of NH Collection Madrid Gran Vía enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.

Room options

Superior Double or Twin Room (Gran Vía View)

1 Queen Bed | 2 Twin Beds | Sleeps 2

Premium Room (Extra Large)

1 Queen Bed | Sleeps 2

Superior Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Premium Room (Gran Vía View)

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Madrid Gran Vía

Everyone (3) Couples (1)
4
Partner Couples

Th only thing I didn't like it is that they always have events I believe because it is an economically advantage for the Hotel, but guests are not allowed to use the area when they have a private meeting or party. We stayed for 1 week and one day there was a meeting at the roof top and the restaurant and we were not allowed to get into any of the places. If one is tired or simply want to use the hotel accommodations and is not allowed that is not nice because the hotel is not cheap and I surely have to be allowed to use all the hotel common areas.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Dear guest, Thank you for your visit. As our rooftop is the most knowing from Madrilians is been very busy as the weather is perfect for a terrace. on this matter we always keep a place for hotel guests, but regarding what you comment i understand it was also busy with hotel guests. I am really sorry and hope it will be better on your next visit. Kind regards, Lilian Ferrer Guest Relations Manager

5
Everyone

By on May 26, 2019

Review comment responded on May 27, 2019

Dear guest, Thank you for your excellent review. We look forward to seeing you again very soon. With best regards,

5
Everyone

By on Mar 20, 2019

Review comment responded on Apr 1, 2019

Dear guest, Thank you to share with us your experience! We are happy to know that everything was good. It was a pleasure hosting you here and we hope you come back very soon Best regards, Sonia Madrigal

4
Everyone

Great location in the center of Madrid. Roof top bar was a nice place for taking in the sunset.

By on Jan 11, 2019

Review comment responded on Jan 11, 2019

Dear Ron, Thank you so much for your recent visit to our hotel. We are happy to see that you enjoyed your stay with us. We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such. We truly value you as our guest and we appreciate that you have taken the liberty to share your experiences with us. We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Lilian Ferrer Guest Relations Manager

NH Collection Madrid Gran Vía

Gran Via 21, Madrid, Madrid 28013
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