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Recent guest reviews

Courteous and very helpful staff. Checked me in early after arriving on an early flight from the U.S. Breakfast and lunch were outstanding. Everyday they would leave two water bottles in the room and a snack (bonbons, nuts, fruit). I would stay there again!

only one restaurant with limited options, the Hotel may need renovation

Excellent location, friendly staff. Comfortable and clean

Very Confortable and conveniently situated in the financial upscale District.

We got to the hotel at 12 noon. Even though check-in is at 3:00 p.m., we got into our room with no trouble whatsoever. The room was clean and quiet with a flat screen TV, and the beds were extremely comfortable. The staff was very friendly and accommodating; I could not have asked for friendlier or more helpful service. The hotel is not near the bustling city center, Puerto del Sol, but it doesn't matter - it's right by the Gregario Maranon Metro stop, so all of the sights are just a short subway ride away. Nice restaurants and cafes are just a short stroll away down the tree-lined paseo. There's also a pharmacy right by the hotel in case you need to pick up any toiletries you forgot to pack. I would definitely recommend this hotel to anyone vacationing in Madrid.

Rooms are clean and well maintained, wi-fi can be alittle slow but who's complaining when it is free. Front desk staff are friendly and helpful, however both times we ordered room service orders were mixed up. However we recommend checking out the nearby smaller restaurants for authentic local fare when dining. Would definetely stay here again.

About 20mins walks from the city center but otherwise nice clean rooms, friendly staff with all english speaking, restaurant is quite mainstream, I suggest checking out the coll tapas bars about a block away for more authentic and exciting spanish fare.

Friendly staff especially concierge service. Made Madrid one of my favorite cities to visit.

Hotel was beautiful. Bed was unbelievable. Would be nice if the had a indoor pool/jacuzzi or sauna. Restaurnt in hotel was very expensive but the food was excellent! Right near metro. In residential area.

overall magnificent service and hotel. beds are unbeatable as well as the location, you can walk anywhere or take a quick ride on taxi, metro or bus. if you are there for business, is a fully busniess equipped hotel, for pleasure is wonderfully well equipped and service is unbeatable. if you can make sure you get a club room, you get access to the executive level and get a lot of freebies. rooms are sometimes a bit small but so is everywhere else in europe.

as good as it gets , truly world class service, exceptional building overall as well as rooms.

Nice hotel; great concierge; Location is OK, but not great. If I return to Madrid, I would prefer to stay closer to Plaza Mayor. Another problem with location is that on weekends the breakfast places open too late for anyone trying to get an early start. Food is way too expensive.

besides the fact that the hotel does not have a spa in house, which is typically a necessity for frequent travelers, you cant beat the hotel. unbelievable service, rooms and location. it feels "new" unlike the larger more conservative places like the palace or the ritz. it is definetly business oriented.

hotel is far less than what you'd expect from an intercontinental property. Location is near metro and buses, but not perfect for someone visiting madrid for a few days. It is in an area that seemed better suited for a business traveller. The hotel isn't a nightmare, but again, a far cry from what I have come to expect from the five star rating the sight gives it. Next time I will stay closer to sol, or plaza mayor. Also, don't expect much from the concierge.

Perfect location for business travelers, as well as ideal hotel accomodations and business facilities. Location is in heart of business center, minutes away from almost everything. very secure area. Club level suites are the most preferable ones.

This is a classic hotel with all the amenities and level of service one would expect. The rooms were grand. The service was absolutely impeccable. Though the location is not close to the downtown area (Plaza del Sol, etc.) you are just few blocks away from the "Rodeo" Drive of Madrid. Absolutely love it!

the room was too small. we could not open the drapes due to all the across windowes are looking into our room. I do like a bright room with no drapes. I asked to change our room. the answer was no.

very nice hotel,quiet,confortable.

My boyfriend and I spent a week in Madrid and the staff at the Inter made it special. Rarely you'll find hotel employees who will go out of their way to please guests like they did. The only reason I didn't give it 5 stars is because our room had a double bed instead of queen or king. The hotel is quite beautiful, old European style I'd say, but with all the modern efficiencies. There's also a small gym with the basics (weights and cardio machines) It was a bit out of the way, however if you're looking for a quiet place to sleep, this is it. There's a metro station right around the corner so location (which is in the wealthy section of town) wasn't really a problem. Madrid is an amazing city with so much to offer. The museums, the food, the drinks (Spanish wine is great and so much more affordable than French or Italian - the local beer Mahou is great, and the coffee, hmmmm, delicious). We also spent a couple of days in Toledo and Segovia, much smaller towns but equally interesting and full of culture (use the AVE fast train to both - you're going to love it - and it's super affordable). I hadn't been to Madrid in 16 years and it was my boyfriend's first time. He came back highly impressed at how nice Spanish people are, especially in the small towns (he wants to go back :) Overall a great trip! Highly recommended.

Paseo de la Castellana 49 Madrid Madrid

Hotel highlights

  • Walking distance to U.S. Embassy
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Chamberi within a 5-minute walk of Sorolla Museum, InterContinental Madrid is within a mile (2 km) of other popular attractions like Santiago Bernabeu Stadium. This 302-room, 5-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 302 soundproofed accommodations feature a separate bedroom. Guests can expect 37-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and bathrobes. Minibars, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests of InterContinental Madrid enjoy a gym, free WiFi in public areas, and a conference center. Parking is available for EUR 30 per night (EUR 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Club Room

1 Double Bed | Sleeps 3

Luxury Suite, Terrace (Miro)

1 Twin Bed | Sleeps 2

Junior Suite

1 Twin Bed | Sleeps 3

Deluxe Room (Executive)

1 Twin Bed | Sleeps 2

Guest reviews for InterContinental Madrid

Everyone (2) Business (7) Couples (7) Family (4) Other (3) Friends (2)
5
Family

Courteous and very helpful staff. Checked me in early after arriving on an early flight from the U.S. Breakfast and lunch were outstanding. Everyday they would leave two water bottles in the room and a snack (bonbons, nuts, fruit). I would stay there again!

By on Jul 19, 2019

Review comment responded on Jul 19, 2019

Dear Anonymous Please let me thank you for sharing your review.We are really glad to read that you had an enjoyable stay and appreciated the breakfast and lunch.We all look forward to welcoming you back in a very near future. Sincerely Paloma Martinez General Manager

4
Business Business

only one restaurant with limited options, the Hotel may need renovation

By on Apr 7, 2019

Review comment responded on Apr 12, 2019

Dear Anonymous, Please let me thank you for sharing your review and rating after your recent stay. Your feedback is very important for us and be assure that it has been taken into consideration. Looking forward to welcoming you back in a very near future. Sincerely, Juan Carlos Caballero Rooms Division Manager

4
Everyone

By on Mar 11, 2019

Review comment responded on Apr 2, 2019

Dear Anonymous, Thank you for your review of InterContinental Madrid. I am very happy to hear that you enjoyed your stay. Thank you once again for recommending our hotel and we are looking forward to welcoming you back to Madrid. Sincerely, Juan Carlos Caballero Rooms Division Manager

5

very friendly staff

Everyone

Excellent location, friendly staff. Comfortable and clean

By , from New York on Sep 22, 2017

Review comment responded on Sep 28, 2017

Dear Sebastian, Thank you for choosing to stay with us in Madrid and for taking the time to complete this review and to share it with us. My team and I are happy to see that you appreciated the location of the hotel and the attitude of the staff members. It's lovely to hear this. Looking forward to welcoming you back to our hotel on your next trip to Madrid. Sincerely, Manrique Rodríguez General Manager

5

very classy old world staff and facilities

Other

Very Confortable and conveniently situated in the financial upscale District.

By on Mar 27, 2013

5

excellent five star service

Friends

We got to the hotel at 12 noon. Even though check-in is at 3:00 p.m., we got into our room with no trouble whatsoever. The room was clean and quiet with a flat screen TV, and the beds were extremely comfortable. The staff was very friendly and accommodating; I could not have asked for friendlier or more helpful service. The hotel is not near the bustling city center, Puerto del Sol, but it doesn't matter - it's right by the Gregario Maranon Metro stop, so all of the sights are just a short subway ride away. Nice restaurants and cafes are just a short stroll away down the tree-lined paseo. There's also a pharmacy right by the hotel in case you need to pick up any toiletries you forgot to pack. I would definitely recommend this hotel to anyone vacationing in Madrid.

By on Aug 5, 2012

4

clean, friendly staff, reasonably priced

Other

Rooms are clean and well maintained, wi-fi can be alittle slow but who's complaining when it is free. Front desk staff are friendly and helpful, however both times we ordered room service orders were mixed up. However we recommend checking out the nearby smaller restaurants for authentic local fare when dining. Would definetely stay here again.

By on Jul 8, 2012

4

a little out of the way

Other

About 20mins walks from the city center but otherwise nice clean rooms, friendly staff with all english speaking, restaurant is quite mainstream, I suggest checking out the coll tapas bars about a block away for more authentic and exciting spanish fare.

By on Jul 5, 2012

4

fantastic stay. great locatio

Friends

Friendly staff especially concierge service. Made Madrid one of my favorite cities to visit.

By on Jun 27, 2011

4

expensive but worth it. great location.

Family

Hotel was beautiful. Bed was unbelievable. Would be nice if the had a indoor pool/jacuzzi or sauna. Restaurnt in hotel was very expensive but the food was excellent! Right near metro. In residential area.

By on Apr 30, 2011

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