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Recent guest reviews

Very Good in General. The attation of the employees was very good.

very small bathrooms. like no place to turn around the breakfast if we gonna compare it to any other of our stay in Spain was very average beds too firm

Good location. Clean and quite rooms, staff is friendly and helpful. We enjoy the stay a lot and will definitely stay there again for our next trip.

Nice hotel, friendly staffs, very convenient location. Walking to shops, restaurants...

Close to everything. Had my room ready on early arrival.

Very nice hotel, conveniently located on Gran Via near shopping , metro station and cafes. Loved it !

Clean hotel , close to everything, waking distance to cafes, recommended for family with kids.

Newest hotel in the city. Great staff. And amazing restaurant with good breakfast and dinner. The bar is also good. The whole hotel staff are so kind helpful and amazing. The area is not so quiet like Salamanca but with and amazing life and close to everything.

Great location wonderful courteous staff , Gret amenities great food .

Location, Location, Location. The hotel is located at the center of the Gran Via. The staff is lovely, and the rooms are clean and new. Just great!

Gran Via 31 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Madrid Centro, Hyatt Centric Gran Via Madrid is next to Gran Via Street and Plaza del Carmen. This 159-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Hielo y Carbon, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.


Rooms

All of Hyatt Centric Gran Via Madrid's 159 soundproofed rooms provide minibars, coffee makers, and safes. 55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are also available.


Property features

Guests of Hyatt Centric Gran Via Madrid enjoy a 24-hour gym, free WiFi in public areas, and conference space. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, a terrace, and laundry facilities.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 3

Room, 1 King Bed, Terrace

1 King Bed | Sleeps 2

Executive Suite

1 King Bed | Sleeps 4

Junior Suite

1 King Bed | Sleeps 2

Guest reviews for Hyatt Centric Gran Via Madrid

Everyone (8) Couples (1) Family (3)
5
Everyone

By on Jul 8, 2021

Review comment responded on Jul 20, 2021

Gracias!

5
Everyone

By on Nov 26, 2019

Review comment responded on Dec 24, 2019

Thanks!

5
Family Partner Couples

Very Good in General. The attation of the employees was very good.

By , from Madrid on Jun 13, 2019

Review comment responded on Jun 21, 2019

Hello Cecilia, Thank you so much for your fantastic score. Best Regards

3
Family

very small bathrooms. like no place to turn around the breakfast if we gonna compare it to any other of our stay in Spain was very average beds too firm

By on Apr 16, 2019

Review comment responded on May 27, 2019

Hello!! Thank you for your comments!! I hope see you soon.

5
Family

Good location. Clean and quite rooms, staff is friendly and helpful. We enjoy the stay a lot and will definitely stay there again for our next trip.

By , from Maryland, US on Mar 21, 2019

4
Family with small children

Nice hotel, friendly staffs, very convenient location. Walking to shops, restaurants...

By on Mar 18, 2019

5
Family with small children

Close to everything. Had my room ready on early arrival.

By on Mar 15, 2019

5
Everyone

By on Nov 7, 2018

Review comment responded on Nov 16, 2018

Good afternoom Thank you for your review. I hope see you soon

5
Everyone

Very nice hotel, conveniently located on Gran Via near shopping , metro station and cafes. Loved it !

By , from Miami Lakes, FL on Sep 7, 2018

Review comment responded on Sep 17, 2018

Hello Jennie Thank you for taking the time to review your experience at Hyatt Centric Gran Vía Madrid . We hope to see you again in the future and continue exploring the city together.

5
Everyone

Clean hotel , close to everything, waking distance to cafes, recommended for family with kids.

By on Jul 7, 2018

Review comment responded on Jul 11, 2018

Hello Greetings from Madrid!! Thank you very much for your comment and choose Hyatt Centric Gran Via Madrid during your stay in the city. We are happy to know that your experience has been satisfactory, but above all, thank you for taking the time to share your opinions with us. We hope to see you again in the future and continue exploring the city together.

Hyatt Centric Gran Via Madrid

Gran Via 31, Madrid, Madrid 28013
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