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Recent guest reviews

Didnt like the decor. Looked like a jail. Room took forever to cool down. Staff was super nice though. There was no hair dryer in my room. There was not enough parking so we had to make our own parkkng.

It is just ok, nothing great, nothing terrible. We won’t be back.

I like that its coveinant for work and theres a really good resturaunt next door

The hotel is under renovation but my room was brand new. Noise started about 8ish and ended about 4:30.

My departure at 5:00 am was a delightful experience due to the friendly and helpful staff person. She facilitated my check out, made sure I had coffee for my travels, and even brought a forgotten envelope out to my vehicle before I left. Great staff member!

I just want to say that everyone at this hotel made us feel very welcome. We were able to stay in the room that had the jacuzzi tub in it, and it was very nice. The breakfast was good too, even though we slept in there was still plenty available. Thank you all for a good experience :-)

Hotel was exceedingly clean and the room was immaculate. Staff was helpful and courteous. Breakfast in the morning was hot, fresh and plentiful. Shopping was within blocks.

2nd time to stay at this fine hotel. Very clean rooms and friendly staff. Breakfast was good and plentiful.

Great value love the indoor pool! Breakfast is definitely a great value, that makes the day easier...plus they have some gluten free options too.

I'm familiar with the hotel, spent there before quite a number of nights. the team is very friendly, rooms are spacious and comfortable. usually a good value for the buck.

Everything was wonderful except the high sound of heater

Taking into concideration that we had 3 inches of rain while in Lubbock, the stay was nice and the Staff was 2nd to none. This was our 4th weekend stay at this same hotel.

It was my first time staying at at Holiday Inn Express I usually stay at LA quainta but everywhere I called they only had double beds this motel had Queens and was in my price range. The rooms were very nice and clean and comfortable, I thought the pool was bigger in the pics but it was still fun. The price of the rooms I really thought the breakfast would be better but it reminded me of 1 star hotel breakfast. But besides that I would stay again

The hotel was great. The heater in the room was a bit loud.

Jennifer and Christine were exceptionally helpful in taking care of not only my block of rooms but the meeting we had on-site. They were friendly, attentive and went out of their way to help. Awesome job ladies!

Good place for a one night stay on business. Close to shops and some restaurants.

Check in went smooth, room was great, all our needs were met with a smile. The lady in the breakfast room made sure that everyone was greeted and asked if anyone needed anything. We noticed the great costomer service because we are in the retail biz and train our people to try to meet our customers needs.

Check in went smoothly with reservations in order (good job to you!). Keys did not work - back to the desk. Retrieved addition items from car - keys failed. Went for dinner - keys failed. Walls paper thin - had to ask neighbor to turn down TV. Area behind nite stand filthy. Went to breakfast - keys failed. Morning staff could have cared less. Will not be back.

Nice hotel. The rooms were all fairly new and the staff friendly. Good location close to downtown and the university.

45th St Lubbock TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Lubbock West, an IHG Hotel places you within 3 miles (5 km) of popular attractions like South Plains Mall and Lubbock Christian University. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:30 AM.


Rooms

All 82 air-conditioned accommodations feature dining areas. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Lubbock West, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible (Sofa and Mobility Tub)

1 King Bed | Sleeps 4

Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 4

Suite, 2 Bedrooms

3 Queen Beds | Sleeps 8

Guest reviews for Holiday Inn Express & Suites Lubbock West, an IHG Hotel

Everyone (2) Business (10) Couples (4) Family (16) Friends (1) Other (3)
5
Family

Didnt like the decor. Looked like a jail. Room took forever to cool down. Staff was super nice though. There was no hair dryer in my room. There was not enough parking so we had to make our own parkkng.

By on Jul 19, 2021

Review comment responded on Aug 1, 2021

Dear Anonymous, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

3
Family with small children Family

It is just ok, nothing great, nothing terrible. We won’t be back.

By on Mar 24, 2021

Review comment responded on Apr 15, 2021

Dear Anonymous, We thank you for your feedback. We apologize that your recent stay with us was not up to par.

5
Business Business

I like that its coveinant for work and theres a really good resturaunt next door

By on Feb 3, 2021

Review comment responded on Feb 9, 2021

Dear Anonymous, We are pleased to see that you enjoyed your stay. I am happy to hear that we were close for your shopping convivence.

5
Business Business

The hotel is under renovation but my room was brand new. Noise started about 8ish and ended about 4:30.

By on Feb 16, 2020

Review comment responded on Mar 1, 2020

We are pleased to hear that you enjoyed our newly refreshed rooms! We apologize that the construction noise started earlier then scheduled.

4
Everyone

By on Oct 29, 2019

Review comment responded on Nov 27, 2019

Dear Anonymous, We wan to thank you for your recent stay with us and the review you left. Our team values all feed back from our guest. We look forward to accommodating you in the future

5
Family

My departure at 5:00 am was a delightful experience due to the friendly and helpful staff person. She facilitated my check out, made sure I had coffee for my travels, and even brought a forgotten envelope out to my vehicle before I left. Great staff member!

By , from Winnsboro, TX on Apr 3, 2019

Review comment responded on May 29, 2019

Glad you enjoyed your stay Robert

5

very accommodating

Everyone

I just want to say that everyone at this hotel made us feel very welcome. We were able to stay in the room that had the jacuzzi tub in it, and it was very nice. The breakfast was good too, even though we slept in there was still plenty available. Thank you all for a good experience :-)

By , from Levelland on Feb 1, 2018

Review comment responded on Feb 4, 2018

Thank you so much for the 5 Stars!!!!!

5

great stop in lubbock

Family

Hotel was exceedingly clean and the room was immaculate. Staff was helpful and courteous. Breakfast in the morning was hot, fresh and plentiful. Shopping was within blocks.

By on Dec 22, 2015

5

lubbock move in!

Family

2nd time to stay at this fine hotel. Very clean rooms and friendly staff. Breakfast was good and plentiful.

By on Sep 28, 2015

4

business trip

Business

Great value love the indoor pool! Breakfast is definitely a great value, that makes the day easier...plus they have some gluten free options too.

By on Mar 3, 2015

Holiday Inn Express & Suites Lubbock West, an IHG Hotel

6023 45th St, Lubbock, TX 79407
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