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Recent guest reviews

Room had a bad smell. Ceiling was black and furniture was soiled/stained. It seemed like they were using strong air freshener to cover some smell in the halls and rooms. Towels were stained. Breakfast was good.

nothing

Nothing. Was disappointed with overall experience.

There was a baby roach on the front of my room door. This hotel was not anywhere near being fully booked. I politely asked to be placed in a room away from others and the elevator because I suffer from insomnia she checked and said I was and it was the furthest thing from the truth. I was in between three very loud families. Front desk staff did not wear masks. They closed breakfast serving early.

The lady who check us in was very rude and she stunk like the smell of pee !!!

The rooms are small and spartan. There is almost no sound proofing between rooms. I can hear clearly my neighbors phone conversations, bed squeaks, TV and snoring (very disturbing)!

I was very impressed with this hotel! The staff was amazing and the room was perfectly accessible as I use a wheelchair and need accessible rooms and showers.

Staff is extremely rude. I attempted to rent a hotel here for my daughters 16th birthday so her a few girls could swim and stay the night and they refused to let us stay because we had balloons. Said they have a 'no party policy'. Absolutely ridiculous.

Ice machine was just ourside our door and we were woke often thru the night and early morning.

Fine, mid-priced hotel. Would recommend and stay again.

Clean rooms and friendly front desk staff. Breakfast buffet was great!

Staff was nice. Food was tasty. Room was clean. Location was awesome

Staff cancled our room without us knowing and had no rooms for us when we arrived to check in.

The smell of our room was overloaded with scented fragrance covering up the musty mold scent. I also spotted some mold issues in the corners of the room. Breakfast was average. The pool was average. The workers were very friendly and kind. Check in and check out process was very fast and easy. Seemed a bit overpriced for what we received.

Lady at front desk was nasty. For no reason. We ended up checking out a day early because they were so mean.

Bunsen Way Louisville KY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located within a mile (2 km) of Hunnington Place Shopping Center, Best Western Louisville East is within 2 miles (3 km) of Skyview Park. This 101-room hotel has an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start each morning off right with buffet breakfast served for a fee.


Rooms

The 101 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Best Western Louisville East enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Louisville East

Everyone (20) Business (3) Couples (9) Family (6) Other (1)
2
Partner Couples

Room had a bad smell. Ceiling was black and furniture was soiled/stained. It seemed like they were using strong air freshener to cover some smell in the halls and rooms. Towels were stained. Breakfast was good.

By on Oct 30, 2021

1
Business Business

nothing

By on Jul 12, 2021

2
Family with small children

Nothing. Was disappointed with overall experience.

By on Mar 11, 2021

1
Everyone

There was a baby roach on the front of my room door. This hotel was not anywhere near being fully booked. I politely asked to be placed in a room away from others and the elevator because I suffer from insomnia she checked and said I was and it was the furthest thing from the truth. I was in between three very loud families. Front desk staff did not wear masks. They closed breakfast serving early.

By on Jan 16, 2021

5
Everyone

The lady who check us in was very rude and she stunk like the smell of pee !!!

By on Dec 22, 2020

3
Business Business

The rooms are small and spartan. There is almost no sound proofing between rooms. I can hear clearly my neighbors phone conversations, bed squeaks, TV and snoring (very disturbing)!

By , from Lexington on Nov 26, 2020

5
Everyone

By on Oct 30, 2020

4
Partner Couples

I was very impressed with this hotel! The staff was amazing and the room was perfectly accessible as I use a wheelchair and need accessible rooms and showers.

By , from Wisconsin on Aug 12, 2020

1
Friends

Staff is extremely rude. I attempted to rent a hotel here for my daughters 16th birthday so her a few girls could swim and stay the night and they refused to let us stay because we had balloons. Said they have a 'no party policy'. Absolutely ridiculous.

By on Mar 17, 2020

5
Everyone

By on Mar 5, 2020

Best Western Louisville East

9802 Bunsen Way, Louisville, KY 40299
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