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Recent guest reviews

The beds are lumpy, ice machine only in the lower level 😕

Loved our stay. Convenient parking for $12 a night behind the hotel, could see the car from our room. Also a big fan of the shampoo dispensers instead of the tiny bottles. Dog friendly as well :)

Had to pay $28 for parking is what I didn’t like

No room for check in at 6:00 pm

The rooms are much smaller than average hotel rooms for the same price, The area by the elevators are dark. I went to open the HVAC unit an found popcorn. I took pictures and showed the staff at the front desk. The hostess said we never go in there and that the room was sanitized. She then suggested we clean this up because the cleaning crew was already gone for the day. She did ask the manager to clean this mess up. Which they did while we were out diner after a long road trip. I would have expected them to be more apologetic and offer another room. NOT I am typically happy with the Marriott hotels but not this particular ALOFT in Louisville.KY

No maid service was ☹ Dog friendly was 🙂 Staff. Was great, very helpful.

Great location to distilleries and restaurants. Close to airport. Hotel was clean and modern decor. The hotel staff was courteous, helpful and welcoming. I would definitely stay at the Aloft again.

It was in a good location and friendly staff, room was nice and clean.

John was so helpful to us while we were there will e going back this week

The hotel is beautiful inside and out. I was traveling for 12 hours when I stopped here and even though I was past the 2am cut off, because I let the desk know before midnight my eta, they still gave us an easy check-in. The beds were SO comfy too, I loved them so much I wish I'd have asked what kind they were. Also, the ONLY place I could find for about 150 miles that allows pets without a fee that's not too expensive or run down. The downside though was the neighborhood. When I arrived, I parked right outside the glass doors (thankfully) and a lady quickly approached who seemed to be on drugs and stood outside my car as I waited for my husband to finish check-in. She stared at me the whole time and scared me a bit but when I notified the front desk, the employee came out immediately and took care of the situation. There is a large homeless population around the area which is not immediately a bad thing, but do be cautious especially late at night. The only other thing is parking, luckily the garage is 20 feet away from the doors, but you may have to pay to park.

I love the Aloft brand hotels but unfortunately with the current COVID conditions the hotel was like a ghost town and wasn’t even able to get food even though Orbitz said there would be free breakfast vouchers. The area was nice but again there were individuals on the street I needed to walk on and felt unsafe. I’m sure the hotel is much better under normal operating conditions

Property was good, cleanliness needs improvement. When we went to pull back the sheets there was a large spill appearing stain! sheets appeared to be old and not changed. Staff was prompt in changing them out but should have been done properly. staff was pleasant.

The hotel was in a prime location in downtown Louisville. We were there for mainly visiting the bourbon distilleries, but there were so many other places to check out nearby we were able to walk around from the hotel and check out a bunch of places. Rooms were clean and spacious staff was friendly, and the bar and lobby area had a pool table and other games to just hang out. Will definitely visit back when in Louisville

Great use of space. Very streamlined and perfect!

West Main Street Louisville KY

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center
  • Concierge services

Located in West Main Historic District, Aloft Louisville Downtown is within a 5-minute walk of sights such as KFC Yum Center and Actors Theatre of Louisville. This 175-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM. You can get a quick energy boost at the coffee shop/café.


Rooms

Aloft Louisville Downtown's 175 rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect 49-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

At Aloft Louisville Downtown, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 28.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Corner

Sleeps 4

Guest reviews for Aloft Louisville Downtown

Everyone (23) Couples (8) Family (8)
4
Partner Couples

The beds are lumpy, ice machine only in the lower level 😕

By on Sep 10, 2021

Review comment responded on Sep 10, 2021

Cynde, Thank you for providing your honest feedback on our guest opinion survey, We have shared this information with our hotel team in order to continue to improve our processes and product moving forward.

5
Partner Couples

Loved our stay. Convenient parking for $12 a night behind the hotel, could see the car from our room. Also a big fan of the shampoo dispensers instead of the tiny bottles. Dog friendly as well :)

By on Jul 31, 2021

Review comment responded on Sep 10, 2021

Thank you for your positive feedback on the guest opinion survey. We thank you for staying at the Aloft Louisville Downtown and we hope you will choose to stay with us again should your travels bring you to Louisville. Jake Gebhart -- Operations Manager

5
Family Business Business

Had to pay $28 for parking is what I didn’t like

By on Jun 5, 2021

Review comment responded on Sep 8, 2021

Thank you for your positive feedback and choosing to stay here with us at Aloft Louisville Downtown. We hope to see you again.

1
Partner Couples

No room for check in at 6:00 pm

By on May 31, 2021

2
Family

The rooms are much smaller than average hotel rooms for the same price, The area by the elevators are dark. I went to open the HVAC unit an found popcorn. I took pictures and showed the staff at the front desk. The hostess said we never go in there and that the room was sanitized. She then suggested we clean this up because the cleaning crew was already gone for the day. She did ask the manager to clean this mess up. Which they did while we were out diner after a long road trip. I would have expected them to be more apologetic and offer another room. NOT I am typically happy with the Marriott hotels but not this particular ALOFT in Louisville.KY

By on May 24, 2021

5
Family

No maid service was ☹ Dog friendly was 🙂 Staff. Was great, very helpful.

By on Apr 7, 2021

Review comment responded on Apr 12, 2021

Thank you for your honest feedback and choosing to stay here with us at Aloft Louisville Downtown.

4
Everyone

By on Feb 22, 2021

Review comment responded on Mar 9, 2021

Thank you for your positive feedback.

5
Family Partner Couples

Great location to distilleries and restaurants. Close to airport. Hotel was clean and modern decor. The hotel staff was courteous, helpful and welcoming. I would definitely stay at the Aloft again.

By on Feb 16, 2021

Review comment responded on Feb 18, 2021

We are glad you had such a wonderful stay with us here at Aloft Louisville Downtown. Thank you for your positive feedback. We hope to see you soon.

5
Everyone

By on Feb 13, 2021

Review comment responded on Feb 23, 2021

Thank you for choosing to stay here with us at Aloft Louisville Downtown.

4
Everyone

It was in a good location and friendly staff, room was nice and clean.

By , from Ofallon on Dec 26, 2020

Review comment responded on Jan 5, 2021

Dear Norma, Thank you for choosing to stay here with us at Aloft Louisville Downtown.

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