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Recent guest reviews

I didnt like the fact that Orbitz did not disclose that there was an incidental charge at the hotel at the time of booking nor was there any indication of such on the confirmation page. Plus the toilet broke and the air conditioning was set only on one setting and i couldnt change it. huge disappointment

This one of the newer Sheratons (versus the big older ones). This is a super clean facility, run by a friendly and efficient staff. One plus: the internet is GREAT. The bathroom and shower/tub are wonderful. You can tell its more upscale than a lot of hotels because they use thick white towels versus the thin ones at some hotels. And the bed? OMG!! This is a high bed, with a wonderful mattress and a slew of super comfortable pillows. Alas, due the lingering Covd precautions, it's restaurant, bar, bym and business center are still closed. But it's no problem: I went to a Starbucks for breakfast and it was about 5 minutes away. HIGHLY RECOMMENDED

The gardening of the property was not good . Dead trees and plants, over grown hedges , pine needles everywhere . I work as a gardener and that was the first thing I noticed was the gardening was not be any means close to presentable . Also their was no refrigerator in our room to cool our babies milk so it went bad . Other than that it was good .

Stayed during the Covid era. The facilities/amenities were empty and or closed which was to be expected. Parking was convenient. The room was clean, quiet and huge. The staff was masked and friendly.

I cancel my reservation and still got charged. I email and spoke to different staff and got declined to get refund. Not good

Great location , easy access to freeway ,friendly staff ,low amenities .

The kitchen staff was ok. The front desk staff didn't give out a warm and welcoming feeling. The housekeeping and maintenance were very accommodating.

Property was fine. Nothing great stood out. There was a roach in the bathroom this morning and that was not a good way to end my visit. The front desk person didn’t think it was a big deal.

Easy check in and friendly staff. Good location. Gluten friendly food options was very nice. $2.50 soda machine was broken so had to buy same soda and water from the onsite store for $4.00. Didn’t make a lot of sense

Nice suite, good for family or groups Fa la la la la

We booked a suite but when we got to the hotel, it was no longer available so they gave us a single room with two double beds and offered us a roll away bed. It wouldn't fit with the two double beds so they moved us to a room with a king bed. We ended up having three people sleeping on the king, one on the roll away (which was a twin even though they said it could sleep two people) and one person on the floor. We were there with our three kids, ages 21, 20 and 11 years old. It was NOT comfortable at all. Apparently they were remodeling their suites but no one told us this until I asked at the end of our stay.

Pleasantly surprised, good value and nice location. Clean and new.

Very quiet , the pool and fitness center were so clean and the room was fantastic . Great location will definitely be back!

Hotel is in a gorgeous location, but the facilities could use a little updating. The walls are paper thin, so internal noise in the halls and other rooms is an issue.

We needed a hotel for a quick stay, since our plans fell through. Hotel was nice, big patio area overlooking the pool. Unfortunately, there was a big party that wasn't cleaned up in the morning. Pizza boxes and beer bottles overflowing in the trash can. Room was perfect and very comfortable. Staff was excellent!

Agoura Rd Agoura Hills CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sheraton Agoura Hills Hotel places you within a few miles (5 km) of Westlake Village Golf Course and Malibu Creek State Park. This 280-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 280 rooms feature refrigerators, coffee makers, and laptop-compatible safes. Guests can expect to find 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Sheraton Agoura Hills Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Club Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 4

Executive Suite, 1 Bedroom, Non Smoking, Mountain View

1 King Bed | Sleeps 5

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Agoura Hills Hotel

Everyone (24) Couples (4) Family (3)
2
Partner Couples

I didnt like the fact that Orbitz did not disclose that there was an incidental charge at the hotel at the time of booking nor was there any indication of such on the confirmation page. Plus the toilet broke and the air conditioning was set only on one setting and i couldnt change it. huge disappointment

By on Jul 25, 2021

Review comment responded on Jul 26, 2021

Thanks for staying with us. We appreciate your feedback!

5
Business Business

This one of the newer Sheratons (versus the big older ones). This is a super clean facility, run by a friendly and efficient staff. One plus: the internet is GREAT. The bathroom and shower/tub are wonderful. You can tell its more upscale than a lot of hotels because they use thick white towels versus the thin ones at some hotels. And the bed? OMG!! This is a high bed, with a wonderful mattress and a slew of super comfortable pillows. Alas, due the lingering Covd precautions, it's restaurant, bar, bym and business center are still closed. But it's no problem: I went to a Starbucks for breakfast and it was about 5 minutes away. HIGHLY RECOMMENDED

By on Jul 14, 2021

Review comment responded on Jul 20, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family Family with small children Partner Couples

The gardening of the property was not good . Dead trees and plants, over grown hedges , pine needles everywhere . I work as a gardener and that was the first thing I noticed was the gardening was not be any means close to presentable . Also their was no refrigerator in our room to cool our babies milk so it went bad . Other than that it was good .

By on Jul 10, 2021

5
Everyone

Stayed during the Covid era. The facilities/amenities were empty and or closed which was to be expected. Parking was convenient. The room was clean, quiet and huge. The staff was masked and friendly.

By on Mar 16, 2021

Review comment responded on Apr 6, 2021

Thanks for staying with us. We appreciate your feedback!

2
Everyone

By on Sep 7, 2020

Review comment responded on Sep 7, 2020

Thanks for staying with us. We appreciate your feedback!

1
Everyone

I cancel my reservation and still got charged. I email and spoke to different staff and got declined to get refund. Not good

By on Jun 12, 2020

Review comment responded on Jun 17, 2020

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Jan 30, 2020

Review comment responded on Feb 3, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 18, 2019

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

Great location , easy access to freeway ,friendly staff ,low amenities .

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Thanks for staying with us. We appreciate your feedback!

4
Family

The kitchen staff was ok. The front desk staff didn't give out a warm and welcoming feeling. The housekeeping and maintenance were very accommodating.

By , from Aguora Hills on May 24, 2019

Review comment responded on May 24, 2019

Thanks for staying with us. We appreciate your feedback!

Sheraton Agoura Hills Hotel

30100 Agoura Rd, Agoura Hills, CA 91301
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