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Recent guest reviews

Not now

I’m this place is not hot water after 4:00pm, is not hot breakfast, dated place, smoking free is not true, clean rooms every 3days. Not to recomendable place. Very upset. Don’t waste you money.

The pictures did not reflect what was actually our hotel. The walls, carpet, door knobs were dirty. The clock was not working. The toilet paper holder fell apart. I thought by spending an extra $20 would get me a decent hotel but I was totally wrong. I should have drove a little further out to get a nicer hotel. Would not recommend this hotel.

Good

Dated property in need of work. No hot water in the morning

A little dated property. Expensive for the condition of the property.

The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!

Clean and helpful friendly staff good service good food was the best place

This could be the worst hotel I ever stayed at! I couldn’t check cause their systems was down. They gave me a room where someone else was staying in. I never write reviews but this place was horrible.

Exelente servicio m encanto lo recomiendo yes si ok

The hotel is clean and the staff is friendly and helpful the only problem is how old the hotel is

It is disgusting and smells like mold. The rooms smell like smoke and they are stuffy. Our floor was soaking wet from bathroom water.

INDUSTRIAL area for sure! Glad we had business around the corner. Would not recommend for families. Parking is horrific with limited spaces. Breakfast was sad, we ate outside the hotel at other restaurants. Staff was lovely. No security lock on door or a "do not disturb" sign available, so housekeeping tried to come right in 3 times before 8am! Shower did not drain. Entire facility smells like weed, not cool with teenagers staying with you. No screens on windows and people out on the roof smoking weed in the middle of the night. A bit expensive for such a run down place.

Hotel location is great! But hotel rooms decor/ambiance feels depressing

The check-in process was okay, I tried calling prior to checking in to inquire about breakfast and other questions, and nobody picked up the phone. My expectations of clean room was not met. Renovations could be made.

Telegraph Road Montebello CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • Bar/lounge

Located in South Montebello, Quality Inn & Suites Montebello Hotel is within a few miles (5 km) of popular sights such as Commerce Casino and Citadel Outlets. This 149-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 149 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard.


Property features

Guests staying at Quality Inn & Suites Montebello Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa Bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non-Smoking

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn & Suites Montebello Hotel

Everyone (17) Couples (1) Family (11)
1
Family

Not now

By on Jul 11, 2021

Review comment responded on Aug 6, 2021

We appreciate your feedback!

3
Everyone

By on Jul 8, 2021

Review comment responded on Aug 6, 2021

We appreciate your feedback!

1
Business Business

I’m this place is not hot water after 4:00pm, is not hot breakfast, dated place, smoking free is not true, clean rooms every 3days. Not to recomendable place. Very upset. Don’t waste you money.

By on Jun 18, 2021

Review comment responded on Jun 20, 2021

Apologies for not making your stay a great one. Thanks for your feedback!

1
Family

The pictures did not reflect what was actually our hotel. The walls, carpet, door knobs were dirty. The clock was not working. The toilet paper holder fell apart. I thought by spending an extra $20 would get me a decent hotel but I was totally wrong. I should have drove a little further out to get a nicer hotel. Would not recommend this hotel.

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

We apologizer for failing to exceed your expectations and reach out to apologize. We will use your feedback and better ourselves every day. Thanks!

4
Everyone

Good

By on May 15, 2021

Review comment responded on May 27, 2021

Thanks for your feedback!

4
Business Business

Dated property in need of work. No hot water in the morning

By on Apr 22, 2021

Review comment responded on Apr 23, 2021

We apologize for the issues you experienced. We appreciate you taking the time to provide us with feedback and will pass it along to better our hotel. Thanks for staying with us, we hope to see you again soon!

3
Business Business

A little dated property. Expensive for the condition of the property.

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Thank you.

3
Everyone

By on Sep 29, 2020

Review comment responded on Oct 1, 2020

thank you for your feedback!

1
Partner Couples

The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!

By on May 15, 2020

Review comment responded on May 15, 2020

Thank you for your feedback our team will work on fixing the issues mentioned.

5
Family with small children Family

Clean and helpful friendly staff good service good food was the best place

By on Mar 11, 2020

Review comment responded on Mar 20, 2020

Thank you so much for your feedback, we hope to see you again soon!

Quality Inn & Suites Montebello Hotel

7709 Telegraph Road, Montebello, CA 90640
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