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Recent guest reviews

I need a refund for one night. No turn down service and no breakfast

Check in person at front desk, Matthew, was amazing. Not only superfriendly, but helped us with parking and information so he was a superstar.

I loved the room, the bed/pillows were awesome, the daily breakfast was a plus and in a Covid period, their set-up for it was great. Pool area was nice and clean, the water warm The one thing I wish they had was a handheld shower head, having to shampoo a child's hair in a regular shower was a challenge. I appreciate that you have to use your room card to get into the building and also the different floors, it made me and my family feel very safe. As an interracial family, the area is diverse and seemed very welcoming. Hyatt's have always been our favorites, but this time it was next level. I'd recommend this hotel again, and again!

Great location, walkable to Lake Ave and Old Town Pas. EV friendly garage across the street. Hotel is new and staff super friendly.

Conveniently located

Angelica is amazing! That’s all the positives I have.

Terrific overall experience w this hotel, checkin included!

The place was clean and beds very comfortable. Walking distance to shopping and in the heart of everything. Would recommend.

Location. Great rooms. Nice facilities will stay again highly recommend it

Room was great, clean. Loved my stay, thank you, I was very happy

I like the business oriented layout of the rooms and the hotel in general. The deadbolt in my room was not even close to being installed properly, the shower doors were also improperly hung, so hard to move; there was no hairdryer in the room (got one from the desk very quickly though).

Situated at a walking shopping mall and very accommodating staff this is the perfect hotel for Pasadena if you’re staying here for special events like the Rose Bowl parade or if you’re attending a UCLA college football game. Lovely amenities. We booked a two queen and sofa bed. Quiet and comfortable beds

Lovely hotel. Pleasure to stay in. Very nice and efficient staff. Everything is clean and shiny. Nice workout room. Great location.

We had a good experience — we needed scissors and a new hair dryer and they brought them up to our room really quick :)

The rooms were fantastic! We didn’t use the pool, but it seemed to be a decent size. Complimentary breakfast in the morning if you provide the check in staff with your email. Parking was a little expensive though ($24/night). But, the parking garage is always manned, so you don’t have to worry about anyone breaking into your car or something like that. the hotel is also right next to movie theaters, restaurants, and shopping. All in all, a very nice stay! 5/5!

My dog loved the place. There were nice areas to walk.

E Green St Pasadena CA

Hotel highlights

  • Steps from Pasadena Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hyatt Place Pasadena places you next to Pasadena Convention Center and within 2 miles (3 km) of other popular attractions like California Institute of Technology. This 189-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink.


Rooms

The 189 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and 49-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.


Property features

At Hyatt Place Pasadena, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 24.00 per night. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and a terrace.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room (2 Queenbed & 1 Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hyatt Place Pasadena

Everyone (22) Couples (7) Family (14)
2
Everyone

I need a refund for one night. No turn down service and no breakfast

By on Oct 27, 2021

5
Partner Couples

Check in person at front desk, Matthew, was amazing. Not only superfriendly, but helped us with parking and information so he was a superstar.

By on Oct 22, 2021

Review comment responded on Oct 23, 2021

Dear Alessandra, Thank you so much for your kind feedback! We will definitely be passing this review on to Matthew!

5
Family with small children

I loved the room, the bed/pillows were awesome, the daily breakfast was a plus and in a Covid period, their set-up for it was great. Pool area was nice and clean, the water warm The one thing I wish they had was a handheld shower head, having to shampoo a child's hair in a regular shower was a challenge. I appreciate that you have to use your room card to get into the building and also the different floors, it made me and my family feel very safe. As an interracial family, the area is diverse and seemed very welcoming. Hyatt's have always been our favorites, but this time it was next level. I'd recommend this hotel again, and again!

By , from Ashland on Oct 11, 2021

Review comment responded on Oct 14, 2021

Dear Sean, I am so pleased to hear that you felt safe, welcomed, and enjoyed your stay! We hope to welcome you and your family back in the near future

5
Everyone

Great location, walkable to Lake Ave and Old Town Pas. EV friendly garage across the street. Hotel is new and staff super friendly.

By on Aug 20, 2021

Review comment responded on Aug 21, 2021

Dear Valued Guest, Thank you for taking the time to leave us feedback in regards to your recent stay at our Hotel. We are pleased to hear our accessible location and services were available to you at your convenience. Should your future travels bring you back to the Pasadena area, we hope the opportunity stands to welcome you back.

4
Family

Conveniently located

By on Jul 26, 2021

Review comment responded on Jul 30, 2021

Dear Valued Guest, Thank you for taking the time to leave us feedback in regards to your recent stay. We are pleased to hear you endured a great stay.

3
Everyone

Angelica is amazing! That’s all the positives I have.

By on Jun 16, 2021

Review comment responded on Jun 20, 2021

Thank you for taking time to fill out a review. We regret we were unable to hit the mark of an excellent stay, but we are glad our gallery host Angelica was able to assist you during your stay with us. We are thankful for your business and if you return to Pasadena, we hope to better serve you next time.

5
Family

By on Apr 25, 2021

Review comment responded on May 4, 2021

Dear Valued Guest, Thank you for taking the time to leave us feedback in regards to your recent stay. Should your future travels bring you back to the Pasadena area, we hope the opportunity stands to welcome you back.

5
Everyone

By on Apr 5, 2021

Review comment responded on Apr 17, 2021

We are happy you enjoyed your stay with us. Thank you for your feedback and we hope to welcome you back during your next visit to Pasadena.

2
Everyone

By on Aug 31, 2020

Review comment responded on Aug 31, 2020

Dear Valued Guest, Thank you for taking the time to leave us feedback in regards to your recent stay. We are disheartened to note any inconveniences that may have tampered with your guest experience. Please note, we value feedback such as yours, and take the following matter lightly, therefore, would like to provide an opportunity to discuss the events of your stay experience. Please reach out directly If I could be of any assistance regarding such.

4
Everyone

By on Aug 29, 2020

Review comment responded on Aug 30, 2020

Dear Valued Guest, We appreciate you taking the time to leave us feedback in regards to your recent stay. Thank you for choosing Hyatt Place Pasadena as means of accommodation for your travels, it is our hope the opportunity stands to welcome you back!

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