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Recent guest reviews

It was fine thank you

I will not recommend this place not good

I liked the parking spaces but is felt a little unsafe outside the building.

I love the staff., especially Jasmine and Erica they are so helpful and make my stay worth staying here. Its great

Lots of parking space. Cant really think of anything bad

I've been going there quiet a bit and it has been a nice stay but lately it's become dirty. Flight the rooms aren't fully cleaned where i just roaches appearing more than ever .. I couldn't sleep called the front they don't do anything about my stay .. yet the clerk said call tomorrow at 6am and get a full refund. So I did now I have to wait till 11.. so I did.. and they thought I wanted to stay another night there so I would reserved another night but instead they of course change my room... I don't want to stay there anymore .. highly disappointed..

Their beds were pretty comfortable thats about it!

The staff was friendly and professional, but both rooms looked like someone had been using them to give people haircuts. There were hair clipping on the bed, in the bathroom, and in one of the bath towels. The trash can had not been emptied, and the usual kitchen amenities (pots, pans, plates, bowls, cups, silverware, etc..) were missing and apparently hard to locate by the staff. The location is also listed as “breakfast included” but all breakfast service has been cancelled due to the COVID-19 situation. That is understandable, but then room rates and booking details should reflect that change.

friendly staff very polite easy check in and out rooms are decent and close by everything

No mirror in bathroom, many outlets didn't work, dishes outside that didn't get picked up (not mine). Tv remote was failing, very unfriendly employees, no continental breakfast as advertised, just grab and go, no room cleaning in 4 days

Not a real con for continental breakfast for costumers to eat.

The room smelled horrible, there were bugs and dried food splattered all over the walls.

I didn't find the place as expected. It's ok just for one night.

Clean place,friendly staff,,near to restaurants and shopping center

I went down for the “breakfast” that was offered when I booked, and there was none. Just coffee and granola bars!

We went to Northridge for business. The hotel was perfect for that!

Soaps smell badly Toilet doesn't drain; got to flush 4-5 times each use

Londelius St Northridge CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities

Extended Stay America Suites Los Angeles Northridge places you within 2 miles (3 km) of California State University-Northridge and Dignity Health - Northridge Hospital Medical Center. The 117 rooms at this hotel include kitchens, refrigerators, and microwaves.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 117 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.


Property features

At Extended Stay America Suites Los Angeles Northridge, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Suites Los Angeles Northridge

Everyone (29) Couples (4) Family (15)
4
Everyone

It was fine thank you

By on Oct 22, 2021

1
Partner Couples

I will not recommend this place not good

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Juan, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

3
Family

I liked the parking spaces but is felt a little unsafe outside the building.

By on Sep 3, 2021

Review comment responded on Sep 3, 2021

Heidy, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

5
Everyone

I love the staff., especially Jasmine and Erica they are so helpful and make my stay worth staying here. Its great

By , from Northridge on Dec 15, 2020

Review comment responded on Dec 15, 2020

Thank you for your terrific review of the Extended Stay America. We are happy to know our associates surpassed your expectations by providing outstanding service. We will share your compliments with Jasmine and Erica. On behalf of everyone, we would like to welcome you on your next trip. Sincerely, Hotel Management

5
Everyone

Lots of parking space. Cant really think of anything bad

By , from Northridge on Nov 3, 2020

Review comment responded on Nov 4, 2020

Nadine, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and liked our parking facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

5
Everyone

By on Nov 3, 2020

Review comment responded on Nov 4, 2020

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

3
Everyone

By on Oct 24, 2020

Review comment responded on Oct 25, 2020

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management

1
Everyone

I've been going there quiet a bit and it has been a nice stay but lately it's become dirty. Flight the rooms aren't fully cleaned where i just roaches appearing more than ever .. I couldn't sleep called the front they don't do anything about my stay .. yet the clerk said call tomorrow at 6am and get a full refund. So I did now I have to wait till 11.. so I did.. and they thought I wanted to stay another night there so I would reserved another night but instead they of course change my room... I don't want to stay there anymore .. highly disappointed..

By , from Northridge on Aug 20, 2020

Review comment responded on Aug 21, 2020

Thank you for being our loyal guest. Although your previous visits with us have been comfortable, we apologize for the disappointment you had with your recent stay. Your feedback regarding the cleanliness issue in your suite and the unprofessional encounter with our front office staff is addressed with the appropriate individuals so that they can take the necessary steps to make a more favorable impression of our hotel. We regret the inconvenience caused and hope you will reconsider staying with us the next time you visit our area. Sincerely, Hotel Management

1
Family with small children

Their beds were pretty comfortable thats about it!

By on May 15, 2020

Review comment responded on May 16, 2020

First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management

1
Family Family

The staff was friendly and professional, but both rooms looked like someone had been using them to give people haircuts. There were hair clipping on the bed, in the bathroom, and in one of the bath towels. The trash can had not been emptied, and the usual kitchen amenities (pots, pans, plates, bowls, cups, silverware, etc..) were missing and apparently hard to locate by the staff. The location is also listed as “breakfast included” but all breakfast service has been cancelled due to the COVID-19 situation. That is understandable, but then room rates and booking details should reflect that change.

By on May 1, 2020

Review comment responded on May 2, 2020

Thank you for posting a review of your stay with us. We apologize for the cleanliness issues you encountered in both your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We have also discussed your concerns with our front desk team to be more diligent while distributing the kitchenware. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

Extended Stay America Suites Los Angeles Northridge

19325 Londelius St, Northridge, CA 91324
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