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Recent guest reviews

Property was clean, had a coffeemaker inside room, and a Denny's in the parking lot.

The front desk was helpful

Room was clean, staff was friendly. Poor review is because of the shady characters and activity in and around the hotel . I will never stay there again and could never recommend it.

N/A

Loved that checkout was at 12pm, my deposit was back on my card before I checked out.

The staff is very friendly and when you call them for anything they are quick to help. Also, the free breakfast from ihop is delicious.

Not enough parking for the number of rooms they have and the restaurant patrons.

Location has quick access to 101. Clean and spacious room. Two bath sinks was a plus.

I’ve stayed here several times with my family when we go to Universal Studios. We love it !

Staff was friendly and helpful. Property was well taken care of and the pool felt great. Only thing was the condition of the room was a little less then what i had expected, but still alright.

Well kept property with friendly and helpful staff

Quiet, lots of parking, free breakfast vouchers to Denny's. Apu at the front desk was super-cool. Great stay!

Nice hotel. Close to everything On the north side of LA.

Nice hotel. The rooms are confy and looks new. Staff friendly. Breakfast is at Dennys using voucher provide by hotel. Plenty of parking and well center area

Surprisingly clean and very nice. I especially enjoyed quick room service from Denny's -- affordable, too!

Very nice staff at check-in. Jeffrey at the front desk was very friendly and accommodating. Room was nice and clean. I will stay here again.

Sepulveda Blvd Van Nuys CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sherman Oaks Castle Park is a short stroll from Best Western Plus Carriage Inn, and other popular attractions like Sherman Oaks Galleria are within a mile (2 km). This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 5 AM to 11:30 AM.


Rooms

All 178 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, safes, and ironing boards are also available.


Property features

At Best Western Plus Carriage Inn, guests enjoy features like an outdoor pool, a gym, and a spa tub. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Carriage Inn

Everyone (17) Couples (4) Family (9)
4
Family

Property was clean, had a coffeemaker inside room, and a Denny's in the parking lot.

By on Oct 19, 2021

Review comment responded on Oct 20, 2021

Frederick-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

3
Family with small children

The front desk was helpful

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

2
Family Family

Room was clean, staff was friendly. Poor review is because of the shady characters and activity in and around the hotel . I will never stay there again and could never recommend it.

By , from West Chester on Sep 22, 2020

Review comment responded on Sep 24, 2020

Dana-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were unhappy with your stay. We will work hard to fix the problems you encountered.

3
Everyone

N/A

By on Aug 4, 2020

Review comment responded on Aug 5, 2020

Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

5
Family

Loved that checkout was at 12pm, my deposit was back on my card before I checked out.

By , from Wisconsin on Mar 12, 2020

Review comment responded on Mar 13, 2020

Thank you Tamara for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4
Everyone

By on Jan 26, 2020

Review comment responded on Jan 26, 2020

Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.We look forward to your next visit.

4
Partner Couples

The staff is very friendly and when you call them for anything they are quick to help. Also, the free breakfast from ihop is delicious.

By on Jan 26, 2020

Review comment responded on Jan 26, 2020

Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.We look forward to your next visit.

1
Everyone

By on Oct 20, 2019

Review comment responded on Oct 27, 2019

Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry to hear we didn't exceed your expectations and we hope you'll allow us to do so on your next visit.

4
Partner Couples Family

Not enough parking for the number of rooms they have and the restaurant patrons.

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're glad you enjoyed your stay regardless of the difficult parking and look forward to your next visit.

4
Partner Couples

Location has quick access to 101. Clean and spacious room. Two bath sinks was a plus.

By , from Portland, OR on Jul 25, 2019

Review comment responded on Jul 26, 2019

Bob-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

Best Western Plus Carriage Inn

5525 Sepulveda Blvd, Van Nuys, CA 91411
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