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Recent guest reviews

Great location, easy, tidy, nice hotel!

I loved the location close to Piccadilly Circus, and the quiet, clean room. The staff was very pleasant. I liked having apples available to eat - a great healthful treat. I have two minor suggestions: first, that you provide a larger bar of soap for the shower for those of us who don't care for body gel; and second, that you have large dispensers that are the hotel's property and can be refilled so we don't throw out the small plastic body gels, shampoos, conditioners, and body lotion.

The service at this hotel was top notch. The room was a nice size with comfortable beds. Location is perfect a quick walk to the train.

Very convenient. Extremely friendly and helpful staff

Steps from soho, Chinatown, theatre district, Leicester square, regant street and much more! Modern updates with a comfy queen bed option. Also water and fruit for free!

Great Location in central London walk distance for Tube station and all you need in West End. Friendly staff the must.

Close to Piccadilly Circus, very clean and pleasant.

The customer service at this hotel is truly remarkable. After learning about the areas of concern I had during my recent stay at the hotel, the hotel manager contacted me directly and provided excellent incentives for me to return to the hotel in the future. The manner in which my concerns were handled can serve as a model for other businesses.

The location was amazing! The room was ok: one of the deocrative pillows had a stain on it and the TV in the bathroom was not working.

Excellent location and value for any type traveler.

The hotel sign and entrance is a little unassuming considering the location on main street Shaftesbury, but the rooms are all modern with high ceilings. We had a great view looking down on Shaftesbury. Large bathroom and great shower water pressure. Extremely central location, with Leicester and Picadilly tubes about 5 min walks. Accross the street from Chinatown. Would definitely stay again.

I loved the location of this hotel. Very close to many restaurants, bars, shows, shopping etc... The room itself is VERY small, but I was expecting that being in London. The staff is very nice and was very helpful with anything we needed. I would recommend this hotel to friends and would definitely stay here again.

Very convenient location for the theater, tube is a little bit of a hike, many theaters walkable. Great service, nice breakfast. Room comfortable with a/c, if a little bit snug, which is typical for london.

I had stayed at this hotel before and was very satified. The rooms are rather small but acceptable. The hotel's location is perfect for those interested in sightseeing and/or going to the theater. There isn't a hotel in London that is more centrally located than this one.

65-73 Shaftesbury Avenue London England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in London City Centre, The Piccadilly London West End is next to Theatreland and Shaftesbury Avenue. This 5-star guesthouse has 67 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with English breakfast, available for a fee from 7:30 AM to 9:30 AM.


Rooms

All 67 soundproofed rooms provide coffee makers, free newspapers, and free local calls. 20-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

The Piccadilly London West End features a gym, free WiFi in public areas, and a business center. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury guesthouse include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Deluxe Twin Room

2 Twin Beds | Sleeps 2

Deluxe Room

1 Queen Bed | Sleeps 2

Club Room

1 Queen Bed | Sleeps 2

Club Twin Room

2 Twin Beds | Sleeps 2

Guest reviews for The Piccadilly London West End

Everyone (7) Couples (3) Business (2) Other (3) Friends (1)
5
Everyone

Great location, easy, tidy, nice hotel!

By on Sep 9, 2021

3
Everyone

By on Sep 24, 2020

5
Partner Couples

I loved the location close to Piccadilly Circus, and the quiet, clean room. The staff was very pleasant. I liked having apples available to eat - a great healthful treat. I have two minor suggestions: first, that you provide a larger bar of soap for the shower for those of us who don't care for body gel; and second, that you have large dispensers that are the hotel's property and can be refilled so we don't throw out the small plastic body gels, shampoos, conditioners, and body lotion.

By on Oct 14, 2019

Review comment responded on Nov 27, 2019

DearGuest, Thank you ever so much for your complimenting rating following your recent stay with us at The Piccadilly London West End. The entire team have received your feedback. This warm comment certainly serves as a wonderful motivator for us all to continue striving for service excellence. Kind Regards,

4
Everyone

By on Mar 12, 2019

Review comment responded on Apr 1, 2019

Dear Esteemed Guest, Thank you for sharing your valuable rating on this forum. We hope to have the opportunity of welcoming you back in the not to distant future, in the meanwhile I wish you well. Warm Regards Valent Fernandes

5
Everyone

The service at this hotel was top notch. The room was a nice size with comfortable beds. Location is perfect a quick walk to the train.

By on Oct 26, 2018

Review comment responded on Nov 17, 2018

Dear John, Thank you for sharing you feedback on this forum. It was a real pleasure to have you with us and we hope to have the opportunity to welcome you soon. Kind Regards Valent Fernandes

5
Everyone

Very convenient. Extremely friendly and helpful staff

By on Jul 10, 2018

4

nice hotel with modern twist. soho and chinatown.

Everyone

Steps from soho, Chinatown, theatre district, Leicester square, regant street and much more! Modern updates with a comfy queen bed option. Also water and fruit for free!

By on Sep 23, 2016

4
Everyone

Great Location in central London walk distance for Tube station and all you need in West End. Friendly staff the must.

By on Mar 29, 2016

4

nice location

Couples

Close to Piccadilly Circus, very clean and pleasant.

By on Jul 3, 2013

4

quick visit to london

Other

The customer service at this hotel is truly remarkable. After learning about the areas of concern I had during my recent stay at the hotel, the hotel manager contacted me directly and provided excellent incentives for me to return to the hotel in the future. The manner in which my concerns were handled can serve as a model for other businesses.

By on Jun 11, 2013

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