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Recent guest reviews

I didn’t like the double bed. The bed was not for 2 person

The property is right in the theater district where we wanted to be and in walking distance of soho area for LGBTQ bars restaurants and nightclubs 5 mins. Room was good for a few nights but small however I would stay here again because of the location

The only good thing about this place is location - walking distance from everything in central London. Probably that’s why people are still staying in that rubbish. And that’s why the owners don’t invest in any improvement. Why bother is people are still buying, right? The rooms are tiny, but it wouldn’t be a problem. Everything very old and cracked, bed is too small and absolutely uncomfortable, linen is not that clean, bathroom is a complete joke, you can fit in a shower but almost can’t move, and I’m an average lady. The “big” towel is like a handkerchief or something. No shampoo or conditioner or lotion, just a soap. They provide you with a complementary tea and coffee, but won’t refill it when it’s gone. And as a cherry on a top - it’s noisy, it’s so noisy that you can’t sleep, you can hear everything - the rooms next to yours, the street, the corridor. So yeah, I wouldn’t recommend staying here unless they change something.

GOOD: Location great! Close by theaters, British Museum, and subway station. BAD: Rooms are small and dated

I liked the location. Right in the middle of everything and close to all transportation. Breakfast at VQ was always excellent. The bar Hudsons House had great bartenders and housekeeping always left me a few extra towels. I can't wait to come back!

Older property but they have done a lot to update the rooms. Room was small but efficient. Great water pressure and hot water in the shower. Three restaurants at the hotel. Several more within 100 yards. The tube station is a two minute walk. Very convenient. Everyone that we encountered at the hotel was wonderful.

I enjoyed the proximity to oxford street shopping.

Cold rooms, shabby. Leaky shower. Sink doesn’t drain.

Great location. Facilities Are ok. Strong chemical smell in arrival, opened window to air out. Staff courteous. Halls could be cleaner

Great location and comfortable room. Most staff have English as second language so some communications were unclear or strained... no real problem just need to write things our or repeat. recommend this hotel for any stay in London... will return.

We stayed at the St Giles in Oct. Room is basic. It's a bit of an older building and showing it's age. It feels a bit like a dorm. The pluses are that it is really clean and the location and price can't be beat.

Bedford Avenue London England

Hotel highlights

  • Steps from Oxford Street and Tottenham Court Road
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Concierge services

Located in London City Centre, St Giles Hotel - London is next to popular attractions like Oxford Street and Tottenham Court Road. This 670-room, 3-star hotel has conveniences like 4 restaurants, a bar/lounge, and a conference center.


Dining

Enjoy dining at Sage & Chilli, one of 4 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of St Giles Hotel - London's 670 rooms are air-conditioned and have an array of amenities, including safes, phones, and desks. Guests can expect to find WiFi and flat-screen TVs.


Property features

St Giles Hotel - London offers WiFi in public areas and a conference center. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage.

Room options

Executive Double Room

1 Double Bed | Sleeps 2

Classic Twin Room

2 Twin Beds | Sleeps 2

Classic Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Classic Double Room

1 Double Bed | Sleeps 2

Guest reviews for St Giles Hotel - London

Everyone (7) Couples (3) Family (1)
3
Everyone

I didn’t like the double bed. The bed was not for 2 person

By on Feb 4, 2020

Review comment responded on Feb 4, 2020

Dear Guest, Thank you for your feedback. It was shared with management for improvement of guest experience. We hope to welcome you again! Kind Regards St Giles London Team

4
Partner Couples

The property is right in the theater district where we wanted to be and in walking distance of soho area for LGBTQ bars restaurants and nightclubs 5 mins. Room was good for a few nights but small however I would stay here again because of the location

By on Oct 20, 2019

Review comment responded on Oct 22, 2019

Dear Guest, Thank you for your feedback. We are happy to hear that you found our location convenient for your stay. We hope to welcome you again! Kind Regards, St Giles London

4
Everyone

By on Oct 1, 2019

Review comment responded on Oct 2, 2019

Dear Guest, Thank you for your rating. We hope to welcome you again! Kind Regards St Giles London Team

2
Everyone

The only good thing about this place is location - walking distance from everything in central London. Probably that’s why people are still staying in that rubbish. And that’s why the owners don’t invest in any improvement. Why bother is people are still buying, right? The rooms are tiny, but it wouldn’t be a problem. Everything very old and cracked, bed is too small and absolutely uncomfortable, linen is not that clean, bathroom is a complete joke, you can fit in a shower but almost can’t move, and I’m an average lady. The “big” towel is like a handkerchief or something. No shampoo or conditioner or lotion, just a soap. They provide you with a complementary tea and coffee, but won’t refill it when it’s gone. And as a cherry on a top - it’s noisy, it’s so noisy that you can’t sleep, you can hear everything - the rooms next to yours, the street, the corridor. So yeah, I wouldn’t recommend staying here unless they change something.

By on May 25, 2019

Review comment responded on May 29, 2019

Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that you did not enjoy your recent stay with us and we would like to apologise for any inconvenience caused to you during your visit. Please rest assured that we thoroughly appreciate you taking the time to tell us about your stay and we will be passing all your comments onto our management in an effort to improve and be better. Kind Regards, St Giles London Team

4
Partner Couples

GOOD: Location great! Close by theaters, British Museum, and subway station. BAD: Rooms are small and dated

By on May 18, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you so much for taking the time to review us, we are happy to know that you have found our location convenient for your stay. Your feedback has been shared with our management as part of our ongoing commitment to improve. Kind Regards, St Giles London Team

5
Everyone

I liked the location. Right in the middle of everything and close to all transportation. Breakfast at VQ was always excellent. The bar Hudsons House had great bartenders and housekeeping always left me a few extra towels. I can't wait to come back!

By on May 15, 2019

Review comment responded on May 16, 2019

Dear Guest, Thank you so much for taking the time to review us. We are delighted to hear that you enjoyed your recent stay with us and we look forward to welcome you back again in the future! Kind Regards, St Giles London Team

4
Partner Couples

Older property but they have done a lot to update the rooms. Room was small but efficient. Great water pressure and hot water in the shower. Three restaurants at the hotel. Several more within 100 yards. The tube station is a two minute walk. Very convenient. Everyone that we encountered at the hotel was wonderful.

By , from Shallotte, NC on May 9, 2019

Review comment responded on May 10, 2019

Dear Carson, Thank you for your feedback and so kind words about our team! We are happy to know that you have enjoyed your stay. We hope to welcome you again. Warm Regards, St Giles London Team

4
Everyone

I enjoyed the proximity to oxford street shopping.

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Dear Guest, Thank you for your feedback. We are pleased to learn that you found our location practical for your visit to London. We look forward to welcoming you again. Kind Regards, St Giles London

3
Business Business

Cold rooms, shabby. Leaky shower. Sink doesn’t drain.

By on Feb 14, 2019

Review comment responded on Feb 14, 2019

Dear Guest Thanks for your feedback and we apologise for any inconvenience during your stay. We still hope that you will give us another chance to welcome you. Kind regards

3
Everyone

Great location. Facilities Are ok. Strong chemical smell in arrival, opened window to air out. Staff courteous. Halls could be cleaner

By on Dec 28, 2018

Review comment responded on Dec 28, 2018

Dear Sarah, Thank you for your feedback. We are delighted to hear that you enjoyed your recent stay with us and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

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