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Recent guest reviews

perfect location, hotel is clean. the view on the city is great

Good stay will consider again if we ever come back to london

This hotel is in a great location. There is plenty of places within walking distance and is also right across the street from the tube station. The restaurant on site called Florentine was excellent as well. The staff was extremely helpful and welcoming. I also loved the cafe attached to the hotel. Overall, there was absolutely nothing to complain about. I would definitely recommend this location.

Great location. Excellent service..................

Our room is to an inside courtyard with very limited natural light.

The decor was hip and modern. The lighting and attention to details were amazing

Excellent service and staff. Very clean Amenities. Nice view from the high floors and the lounge is a nice touch. I just had a minor problem with a waiter at dinner but not the deal breaker. I highly recommend this hotel. Old school customer service is a beautiful thing.

The location of this property was perfect for doing the “touristy” central London things. Not too far to walk but also right basically across the street from an underground station. Staff were super friendly and held our bags for us before our room was ready so we didn’t have to lug them around all morning.

Close to restaurants and staff was attentive when we needed something.

Location great, staff great, and room clean-nice air conditioning! Easy walk to the London eye and easy use of The Tube for all else.

Great location and very modern new hotel. The hotel had a great cafe which we used vs the traditional breakfast. We also found that we could hop on the tube or walk to many attractions. Safe and great food in the area.

This hotel is in a very good and near by every thing and every where it's a walking distance, convenience and good place to stay. Only one thing I don't like is the way they light they front desk and in the room should be more light brighter I mean. I put my make up could't see my self how pretty i am and how are the people at the front desk. Brighter should be good. when peoples walk in will wow.... when I walk in it's just aw..

6 Hercules Road London England

Hotel highlights

  • Walking distance to St. Thomas' Hospital and Westminster Bridge
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, Park Plaza London Waterloo is within a 10-minute walk of popular sights such as Florence Nightingale Museum and Imperial War Museum. This 494-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

Park Plaza London Waterloo's 494 soundproofed rooms provide minibars, laptop-compatible safes, and phones. 48-inch LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers and designer toiletries. Ironing boards and desks are also standard.


Property features

Built in 2016, the brand new Park Plaza London Waterloo features a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 45.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Superior Room, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Executive Room, 2 Twin Beds (Studio)

2 Twin Beds | Sleeps 4

Guest reviews for Park Plaza London Waterloo

Everyone (15) Couples (3) Family (8)
5
Everyone

By on Mar 11, 2020

5
Family

perfect location, hotel is clean. the view on the city is great

By on Feb 24, 2020

Review comment responded on Feb 25, 2020

Thank you for the 5/5 rating! It would be our pleasure to welcome you back again to Park Plaza Waterloo and create more #parkplazamoments together. Warm regards. Axel, General Manager

4
Family Family

Good stay will consider again if we ever come back to london

By on Jan 26, 2020

3
Everyone

By on Jan 16, 2020

5
Everyone

This hotel is in a great location. There is plenty of places within walking distance and is also right across the street from the tube station. The restaurant on site called Florentine was excellent as well. The staff was extremely helpful and welcoming. I also loved the cafe attached to the hotel. Overall, there was absolutely nothing to complain about. I would definitely recommend this location.

By on Dec 30, 2019

Review comment responded on Jan 2, 2020

Thank you for the perfect rating and recommendations! We are so happy that you found Florentine excellent and that our team were able to provide you with the exceptional experience we strive to provide all our guest. We hope to see you back soon. All the best, Axel, General Manager

5
Partner Couples Family

Great location. Excellent service..................

By on Nov 30, 2019

Review comment responded on Dec 2, 2019

Thank you for the positive feedback. We are happy to see you had a great stay and found the service excellent. We look forward to welcome you back for another 5 stars experience! All the best, Federica (on behalf of General Manager)

5
Everyone

By on Nov 28, 2019

5
Everyone

Our room is to an inside courtyard with very limited natural light.

By on Nov 3, 2019

Review comment responded on Nov 3, 2019

Dear Guest, Thank you so much for great review. Kind Regards Ben Bigg Guest Relations Manager

5
Partner Couples

The decor was hip and modern. The lighting and attention to details were amazing

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

Thanks for the great review. Best Regards, Laura Radut Guest Relations Manager

5
Family Family

Excellent service and staff. Very clean Amenities. Nice view from the high floors and the lounge is a nice touch. I just had a minor problem with a waiter at dinner but not the deal breaker. I highly recommend this hotel. Old school customer service is a beautiful thing.

By on Oct 8, 2019

Review comment responded on Oct 9, 2019

Delighted we were able to make it right for you. Thanks for the five stars. Best Regards, Laura Radut Guest Relations Manager

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