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Recent guest reviews

Perfect location!! Close to the train and many shops and restaurants.

friendly & helpful staff, great location near restaurants & underground, nice breakfast

it was wonderful - as always. we have stayed before. Staff are always accommodating. Arrived when the bar was closed BUT the concierge was kind enough provide us with soft drinks.. we were meeting family for lunch - they called the hotel for suggestions. Bumpkins a few blocks away was perfect. Checking out early- the receptionist assisted with our bags. Everyone was helpful and kind. And a 2 minute walk from Gloucester tube station is a much appreciated plus to visit London and get to Heathrow...

Great concierge service. Temperature in room hard to control

First and foremost, the Ashburn Hotel has a prime location in Kensington. It is in a beautiful location that is close to museums, the subway and Hyde Park. We felt very safe walking about the area. While there is no restaurant at the hotel, there are a number of dining options close by. The room was quiet, clean and comfortable and came with a small refrigerator and tea pot. The bathroom was lovely and had amenities like lush, terry cloth bath robes and slippers. The continental breakfast was lovely; we felt no need to order from the breakfast menu. Hotel staff were courteous and helpful. There is a cute little bar/sitting room on the ground floor which is a great place to share a drink and discuss the day. We spent a whole week there and were very satisfied.

Everyone treats you like family This was my second time staying at the Ashburn Hotel. I love the location and the accommodations. The free breakfast and little goodies that is left in the room every day is a definite plus. I would and have told my friends to stay there when visiting London.

We loved the Ashburn, the room was beautiful entire staff was amazing, location is wonderful! Just a fabulous experience in every way.

This was my second visit to this great boutique hotel in prime location in Kensington, and the hotel had improved. Very quiet rooms despite being on busy main thorough fare. Walking distance to museums. Excellent continental breakfast. Staff friendly and super helpful. Rooms small but typical for Europe. Shower experience only negative- no way to avoid a wet floor ( only half glass panel). Only instant coffee or tea in the room but excellent coffee in the dining room.

Great location with easy walking distance to the tube. Room was nice size and breakfast a plus. The staff were very helpful and eager to meet our needs.

The staff was very friendly and helpful. I enjoyed the bigger room they upgraded us to and the morning breakfast was very nice also. I would recommend to everyone and I will be staying at the Ashburn again. INCREDIBLE VALUE!

It was a very good 6 night stay. The hotel is clean and quiet with friendly helpful staff. In a great location, close to the tube and not far from central London.

111 Cromwell Road London England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities
  • 24-hour front desk

Located in London City Centre within a mile (2 km) of Hyde Park, Ashburn Hotel is within a few miles (5 km) of other popular sights such as Buckingham Palace. Each of the 38 rooms at this 4-star hotel includes a refrigerator, a coffee maker, and a plasma TV.


Rooms

All of Ashburn Hotel's 38 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include safes, phones, and desks.


Property features

At Ashburn Hotel, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and a fireplace in the lobby.

Room options

King Room

1 King Bed | 2 Twin Beds | Sleeps 2

Deluxe Room

1 King Bed | 2 Twin Beds | Sleeps 2

Standard Double Room

1 Double Bed | Sleeps 2

Superior Double Room

1 Queen Bed | Sleeps 2

Guest reviews for Ashburn Hotel

Everyone (10) Business (1) Couples (3) Family (2)
5
Family

Perfect location!! Close to the train and many shops and restaurants.

By on Jan 31, 2020

Review comment responded on Mar 9, 2020

Dear Guest, Thank you for providing your feedback further to your stay at Ashburn Hotel. I am glad to hear that you had a great stay with us and that you enjoyed the benefits of our amazing location. We look forward to welcoming you back. Warm regards, Vitor Medeiros Hotel Manager

5
Partner Couples

friendly & helpful staff, great location near restaurants & underground, nice breakfast

By , from Virginia on Sep 8, 2019

Review comment responded on Sep 10, 2019

Dear R&S Thank you for sharing your 5-star review of your recent stay at The Ashburn Hotel. I am absolutely thrilled to read your kind words about your stay with us. I am delighted to hear that you experienced an excellent level of service from our team. Here at the Ashburn we really try to create a 'home away from home' for our guest and I am thrilled to hear that we succeeded. We all look forward to greeting you with a warm welcome soon. Warm regards, Vitor Medeiros General Manager

5
Family

it was wonderful - as always. we have stayed before. Staff are always accommodating. Arrived when the bar was closed BUT the concierge was kind enough provide us with soft drinks.. we were meeting family for lunch - they called the hotel for suggestions. Bumpkins a few blocks away was perfect. Checking out early- the receptionist assisted with our bags. Everyone was helpful and kind. And a 2 minute walk from Gloucester tube station is a much appreciated plus to visit London and get to Heathrow...

By on Aug 29, 2019

Review comment responded on Aug 30, 2019

Dear Guest, Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location and the complimentary amenities in the room. I am glad the service team looked after during your stay. It is always a pleasure knowing that our guests are satisfied with our services. We look forward to welcoming you back to the hotel again very soon. Warm regards, Vitor Medeiros Hotel Manager

5
Everyone

By on Mar 6, 2019

Review comment responded on Apr 4, 2019

Dear Guest, We always appreciate feedback from our guests so thank you for taking the time to post a review. Here at Ashburn we aim to ensure that our guests enjoy their stay and it is encouraging to note your positive comments. Kindest regards,

5
Everyone

By on Feb 25, 2019

Review comment responded on Apr 4, 2019

Dear Guest, It is always a joy to receive positive comments from guests who have had such a memorable experience and I thank you for sharing your review of Ashburn Hotel We look forward to welcoming you back

5
Everyone

By on Oct 17, 2018

Review comment responded on Oct 18, 2018

Dear guest, thank you for sharing your experience and giving us the highest score! Kindest regards

4
Everyone

Great concierge service. Temperature in room hard to control

By , from Philly on Sep 30, 2018

Review comment responded on Oct 11, 2018

Dear Bernster , Thank you for taking the time to review and we will make sure to pass your comments to our concierge department. We look forward to welcome you back soon.

4
Everyone

By on Sep 26, 2018

Review comment responded on Sep 26, 2018

Thank you for your feedback!

4
Everyone

By on Sep 8, 2018

Review comment responded on Sep 26, 2018

Thank you for your feedback!

4
Everyone

First and foremost, the Ashburn Hotel has a prime location in Kensington. It is in a beautiful location that is close to museums, the subway and Hyde Park. We felt very safe walking about the area. While there is no restaurant at the hotel, there are a number of dining options close by. The room was quiet, clean and comfortable and came with a small refrigerator and tea pot. The bathroom was lovely and had amenities like lush, terry cloth bath robes and slippers. The continental breakfast was lovely; we felt no need to order from the breakfast menu. Hotel staff were courteous and helpful. There is a cute little bar/sitting room on the ground floor which is a great place to share a drink and discuss the day. We spent a whole week there and were very satisfied.

By , from Milwaukee, WI on Apr 19, 2018

Review comment responded on Apr 27, 2018

Dear Jennifer , Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location and the complimentary amenities in the bathroom. It is always a pleasure knowing that our guests are satisfied with our services. Warm regards,

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