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Recent guest reviews

I love that the pool was indoors. Water was cold, but they had a hot tub to warm up in. Complimentary breakfast was good. Customer service was great! Thry were friendly. I messed up on my reservation and they were willing to work with me to fix the problem.

The place is not ready for guests if this is a remodel. There is no elevator which was not mentioned when booking. Room had unfinished for frames. Hot water took forever to reach room. The hot and cold faucets we hooked up backwards at be service sink. Satellite TV did not work at all. Bed was comfortable and showe had good shelves.

We've stayed at this hotel before and had a good experience. This time the hotel was being totally renovated. Our room was redone nicely but smelled like paint - since it was a nice day we were able to have the window open for several hours & it was better by the time we went to sleep. When we booked the room there I didn't see any warning of the renovation. Most of the amenities were non-existent with the renovation and CoVid 19 restrictions (no pool, breakfast, etc.). Once the remodeling is done & the restrictions are lifted, I'm sure this will be a great place to stay again.

Breakfast was lacking and the indoor pool was cold. No elevator either

The staff was very nice. Room did not get cleaned on Saturday.

It had a nice view. Also room was nice and big lots of room for our family

There is NO ELEVATOR in this hotel! The website says you can get a room with two beds and a rollaway as well. I asked for a rollaway and the front desk clerk said no because it's a violation of the fire code to our in a rollaway with two beds. I pointed out the website says it can be done, but she still said no. I went back the next day to a different font desk clerk who let me have my rollaway. I never have high expectations for hotel continental breakfast. But the scrambled eggs at this hotel were the worst I've ever tasted and were nearly inedible. Although that could've been the person cooking the eggs because on the last day there was a different employee running the breakfast and that day the eggs were more edible. The two homeless men sleeping in the front lawn on one day was a nice touch. Fortunately they weren't there the other days.

The breakfast had frozen eggs and potatoes the coffee was instant the lights flickered in the bathroom. Barking dog in the halls. The beds were very uncomfortable and we all have aches from sleeping.

The tv channel selection was good and my bed was comfortable, but the shower would not drain, so i was standing in dirty water up to my ankles. There was debris on the stairwell and walls and handrails were scuffed and looked dirty.

Room size is great. Convenience is great. Breakfast is adequate but not great (eggs were dry every day.)

I came in quite late so only went to sleep and had breakfast which was ok, a bit cold though.

The front desk employees went above and beyond with their customer service! The room was beautiful and very clean. The cleaning staff were attentive and more than competent. Best hotel stay of my life!

We enjoyed our stay, will return when our paths lead to Brigham City.

Clean rooms and staff is very helpful and nice. Rooms are very spacious.

The staff was very nice. The room was beautiful. The breakfast exceeded my expectations. The hot tub and pool were clean and fun. Best shower in the room! Just a fantastic experience all around.

Wonderful place to stay. Rooms are clean and roomy. Nice pool, exercise room and breakfast. Staff were very friendly and helpful. Only downside - no elevator to get to second floor.

Property is well-maintained and quiet. Location also good for a quick dinner.

Westland Dr Brigham City UT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Eagle Mountain Golf Course is within 2 miles (3 km) of Best Western Brigham City Inn & Suites while other popular attractions such as Box Elder Museum are within 3 miles (5 km). This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay. You can get a quick energy boost at the coffee shop/café.


Rooms

The 52 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Best Western Brigham City Inn & Suites, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Brigham City Inn & Suites

Everyone (19) Couples (4) Family (23)
4
Family

I love that the pool was indoors. Water was cold, but they had a hot tub to warm up in. Complimentary breakfast was good. Customer service was great! Thry were friendly. I messed up on my reservation and they were willing to work with me to fix the problem.

By on Jun 3, 2021

Review comment responded on Jun 3, 2021

We are so pleased to hear that you enjoyed your stay with us. We are sorry to hear that the pool was a bit cold. We will look into this immediately. Thank you for the great review and we hope to see you again in the future!

2
Family

The place is not ready for guests if this is a remodel. There is no elevator which was not mentioned when booking. Room had unfinished for frames. Hot water took forever to reach room. The hot and cold faucets we hooked up backwards at be service sink. Satellite TV did not work at all. Bed was comfortable and showe had good shelves.

By , from Meridian ID on Jun 29, 2020

Review comment responded on Jun 29, 2020

We are sorry to hear that your stay with us was less than perfect. We will look into the issues you mentioned about the hot water. We are sorry to hear that the tv was not working properly during your stay we will make sure to test run a test on the service. We are glad that the bed and shower could make the stay a little bit better. Thank you for your review!

3
Family Business Business

We've stayed at this hotel before and had a good experience. This time the hotel was being totally renovated. Our room was redone nicely but smelled like paint - since it was a nice day we were able to have the window open for several hours & it was better by the time we went to sleep. When we booked the room there I didn't see any warning of the renovation. Most of the amenities were non-existent with the renovation and CoVid 19 restrictions (no pool, breakfast, etc.). Once the remodeling is done & the restrictions are lifted, I'm sure this will be a great place to stay again.

By on Apr 30, 2020

Review comment responded on May 3, 2020

Thank you for the great review! We are sorry to hear that the stay did not go as smoothly as past visits. We are in the process of a full renovation and with the virus we unfortunately had to close down some of our amenities. We are looking forward to being able to offer them to our guests again soon. We hope to see you again in the future! Thank you!

3
Family

Breakfast was lacking and the indoor pool was cold. No elevator either

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for the feedback. We will definitely address the issues with breakfast and pool and hope we can make your next stay more comfortable. With the new renovations we do have plans on getting an elevator and are looking forward to the changes that that will bring.

4
Partner Couples Family

The staff was very nice. Room did not get cleaned on Saturday.

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

thanks for giving us your feedback and sorry to hear that room didn't get cleaned Saturday, give us another opportunity to improve our customer service .

5
Family

It had a nice view. Also room was nice and big lots of room for our family

By on Oct 20, 2019

Review comment responded on Nov 11, 2019

We are so happy that you enjoyed your stay with us! Thank you!

2
Family Family

There is NO ELEVATOR in this hotel! The website says you can get a room with two beds and a rollaway as well. I asked for a rollaway and the front desk clerk said no because it's a violation of the fire code to our in a rollaway with two beds. I pointed out the website says it can be done, but she still said no. I went back the next day to a different font desk clerk who let me have my rollaway. I never have high expectations for hotel continental breakfast. But the scrambled eggs at this hotel were the worst I've ever tasted and were nearly inedible. Although that could've been the person cooking the eggs because on the last day there was a different employee running the breakfast and that day the eggs were more edible. The two homeless men sleeping in the front lawn on one day was a nice touch. Fortunately they weren't there the other days.

By on Sep 30, 2019

Review comment responded on Nov 11, 2019

We are so sorry to hear about the less than amazing stay you had with us. We are hopping to add an elevator to our site very soon. We will also reach out to the site about the rollaways in rooms with two beds, since we are not suppose to allow that due to fire code. We will also bring this up to the front desk. We will also work on making our breakfast better for future stays. We will also keep a closer eye on who is on the premises. Thank you!

2
Family Family

The breakfast had frozen eggs and potatoes the coffee was instant the lights flickered in the bathroom. Barking dog in the halls. The beds were very uncomfortable and we all have aches from sleeping.

By on Sep 30, 2019

Review comment responded on Nov 11, 2019

We will address these issues directly!

3
Family

The tv channel selection was good and my bed was comfortable, but the shower would not drain, so i was standing in dirty water up to my ankles. There was debris on the stairwell and walls and handrails were scuffed and looked dirty.

By on Sep 25, 2019

Review comment responded on Nov 11, 2019

We will make sure that the handrails and stairwells are cleaned. We will also make sure to check all of the drains in the bathtubs. Thank you for staying with us!

4
Family

Room size is great. Convenience is great. Breakfast is adequate but not great (eggs were dry every day.)

By on Sep 17, 2019

Review comment responded on Nov 11, 2019

We are glad that you enjoyed your stay! We will make sure the breakfast is improved! Thank you!

Best Western Brigham City Inn & Suites

480 Westland Dr, Brigham City, UT 84302
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