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Recent guest reviews

I had a junior suite. Nice room, big and clean. They gave us a present at the room, a wine and cheese with ham. The service is really good, The only thing I didn’t like about the hotel is the location, it’s not bad but not walkable. Anyways it’s beautiful and the service and look definitely a 5 stars hotel.

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I have a very positive experience staying at this hotel. the breakfast buffet was exceptional! The staff were very professional and the room very clean and beautifully designed and decorated. The location was perfect. Highly recommend it!

Great hotel with modern facilities. Friendly staff. Ice machines did not work on most of the floors.

Staff not friendly, helpful or accommodating. They seem to be too busy to answer a question or honestly, I think they could careless about what you need. Even if they couldn’t accommodate your needs, they still would not point you in the right direction. Spa, gym, breakfast staff were all subpar for a 5 Star hotel. Front desk was worse. Why they put good looking young girls at the front desk who won’t answer questions is beyond me. At least pretend to be friendly. The people in front of me had a harder time than I did. They need to train staff better. As for the hotel itself, small rooms, updated but still some areas need updating. Gym was old but adequate. Location wise, not good if you can’t walk. But close enough to public transit but uphill.

Av. Engenheiro Duarte Pacheco 15 Lisbon

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Lisbon City Center within a 5-minute walk of Amoreiras Shopping Center, EPIC SANA Lisboa Hotel is within a 15-minute stroll of Edward VII Park. This 311-room, 5-star hotel has a restaurant, a full-service spa, and an indoor pool. Centrally located in Lisbon, the hotel is connected to the convention center, and a short walk from Marquis of Pombal Square and Liberty Avenue.


Dining

Enjoy a bite to eat at Flor-de-Lis, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 311 soundproofed rooms feature MP3 docks, minibars, and laptop-compatible safes. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.


Property features

At EPIC SANA Lisboa Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for EUR 15.50 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Suite (with Extra Bed)

1 Double Bed | 2 Twin Beds | Sleeps 3

Deluxe Twin Room

2 Twin Beds | Sleeps 2

Premium Double Room

1 King Bed | Sleeps 2

Deluxe Double Room

1 King Bed | Sleeps 2

Guest reviews for EPIC SANA Lisboa Hotel

Everyone (4) Family (1)
4
Family

I had a junior suite. Nice room, big and clean. They gave us a present at the room, a wine and cheese with ham. The service is really good, The only thing I didn’t like about the hotel is the location, it’s not bad but not walkable. Anyways it’s beautiful and the service and look definitely a 5 stars hotel.

By on Oct 30, 2019

Review comment responded on Nov 4, 2019

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

5
Everyone

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By on Aug 19, 2019

5
Everyone

I have a very positive experience staying at this hotel. the breakfast buffet was exceptional! The staff were very professional and the room very clean and beautifully designed and decorated. The location was perfect. Highly recommend it!

By on Apr 17, 2019

Review comment responded on Apr 18, 2019

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. We are glad to read your kind words regarding our exceptional breakfast, our professional team, our comfortable rooms and our good location as the most positive points of your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for recommend us and for keep EPIC SANA Lisboa on your top list. We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays. Kind Regards, Olivier Mencucci, General Manager.

5

very modern hote with a view

Everyone

Great hotel with modern facilities. Friendly staff. Ice machines did not work on most of the floors.

By , from united states on Aug 30, 2018

3

nice modern hotel with horrible staff

Everyone

Staff not friendly, helpful or accommodating. They seem to be too busy to answer a question or honestly, I think they could careless about what you need. Even if they couldn’t accommodate your needs, they still would not point you in the right direction. Spa, gym, breakfast staff were all subpar for a 5 Star hotel. Front desk was worse. Why they put good looking young girls at the front desk who won’t answer questions is beyond me. At least pretend to be friendly. The people in front of me had a harder time than I did. They need to train staff better. As for the hotel itself, small rooms, updated but still some areas need updating. Gym was old but adequate. Location wise, not good if you can’t walk. But close enough to public transit but uphill.

By on Aug 15, 2018

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