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Recent guest reviews

Exceptionally clean. Very friendly. Simple room, yet everything you may need.

The hotel was clean and new. The staff was pleasant.

Absolutely loved the lobby. We were with our 17 year old son and I got some special mom/son time when we played several games of pool. Also the breakfast, such a great thing! Loved the patio with the games also! Would absolutely stay again.

Loved the employees. Very friendly and helpful. They were always working and available. Also loved the lobby concept and the atmosphere.

The continental breakfast was really good, and The bed was comfortable but the pillows were not. There were things about the room that didn’t seem too clean, and the deadbolts on the doors did not work well and did not give me a feeling of safety. The staff was very friendly. I would not stay there again.

When turning up wall unit heat in room fan floor unit would kick on & still be blowing out cold air Also some ? hardened glue on wall. Lamp chord too short to plug in? Staff helpful & friendly.

This hotel has only been open a week, but the staff was very well organized and very friendly. The breakfast provided offered a good variety and the cleanliness of the entire facility was very well maintained. The only complaint I had was the water pressure of the showers as both my fiancee and I thought it was a bit low but we would definitely stay at this hotel again!

Amberly Way Richmond KY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Within a short walk of Richmond Centre Mall, Tru by Hilton Richmond is within 2 miles (3 km) of EKU Center for the Arts. This 92-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

All 92 heated rooms provide free local calls, ironing boards, and desks. Guests can expect to find free WiFi and wired Internet, along with 55-inch flat-screen TVs. Other standard amenities include free toiletries and wardrobes or closets. Weekly housekeeping is available.


Property features

Renovated in 2018, Tru by Hilton Richmond offers a fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has coffee/tea in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Tru by Hilton Richmond

Everyone (2) Couples (1) Family (4)
5
Partner Couples

Exceptionally clean. Very friendly. Simple room, yet everything you may need.

By on Jun 13, 2021

5
Family

The hotel was clean and new. The staff was pleasant.

By on Oct 15, 2019

5
Family

Absolutely loved the lobby. We were with our 17 year old son and I got some special mom/son time when we played several games of pool. Also the breakfast, such a great thing! Loved the patio with the games also! Would absolutely stay again.

By on Jun 27, 2019

5
Family

Loved the employees. Very friendly and helpful. They were always working and available. Also loved the lobby concept and the atmosphere.

By on Jun 2, 2019

2
Family

The continental breakfast was really good, and The bed was comfortable but the pillows were not. There were things about the room that didn’t seem too clean, and the deadbolts on the doors did not work well and did not give me a feeling of safety. The staff was very friendly. I would not stay there again.

By on May 28, 2019

4
Everyone

When turning up wall unit heat in room fan floor unit would kick on & still be blowing out cold air Also some ? hardened glue on wall. Lamp chord too short to plug in? Staff helpful & friendly.

By on Jan 30, 2019

5
Everyone

This hotel has only been open a week, but the staff was very well organized and very friendly. The breakfast provided offered a good variety and the cleanliness of the entire facility was very well maintained. The only complaint I had was the water pressure of the showers as both my fiancee and I thought it was a bit low but we would definitely stay at this hotel again!

By , from Kentucky on Oct 28, 2018

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