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Recent guest reviews

Front desk staff was friendly. Super helpful and upgraded our room for our anniversary. Hotel manager was on hand and attentive as well. He didn't leave out detail!

Soon as i walked in i felt like i was right right back home in new orleans on bourbon. And i was there on business with my business called "Orleans" so i was right at home. I was not disappointed view was out of this world room was beautiful and the jet tub was amazing 😍.

The woman’s checking in was not respectful to other guests waiting to check in as she chatted with someone extensively while I waited to check in with my 3 young children. There were also no chocolate chip cookies when we checked in and she gave an abundant amount to the woman ahead of us. She didn’t apologize to us or offer any later.

Friendly and prompt staff, clean property. Wonderful cookies!

The modern look of the property, the friendly hotel staff and the cookies were delicious

Tha room was amazing amd the staff was super awesome

Clean. Nice. Friendly staff.Comfortable room.Will book again.

Loved the big hot tub both tv remotes batteries we’re almost dead very aggravating

The room service staff member was not very polite. We were there over Christmas and ate in the restaurant several times. Every night we believe it was leftover food. Redone and overdone vegetables. The waiters were pleasant. The valet service did an excellent job. The registration staff was very friendly. The TV was just ok. Not many options other than regular channels. The Omni managers were superb. The maid service was excellent.

Never again to expensive very old the tiles on the bathroom were broke, the front desk lady was rude and they charge for breakfast,

Everything was great except that doubles were over booked and a reservation I had for 2 weeks was not honored.

Perfect location, only complaint only decaf coffee in the room.

Room was very clean and smelled great! Staff was wonderful, and very helpful.

What i disnt like is when i booked it showed picture of separatw sitting area plus 2 bed ! Room had absolutely now sitting area and was a basic hotel room that i could have payed half as much for ... person working just looked at me and said yea thats what happens when you book with third parties and not directly ... really ....

Nothing...paid to much for a dirty room and rude service

Richmond Rd Lexington KY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within a mile (2 km) of Lexington Ice Center, DoubleTree Suites by Hilton Hotel Lexington is within 2 miles (3 km) of CHI Saint Joseph Health Continuing Care Hospital - Saint Joseph East. This 4-star hotel welcomes guests with 155 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

DoubleTree Suites by Hilton Hotel Lexington's 155 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect 55-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include ceiling fans, laptop-compatible safes, and phones.


Property features

At DoubleTree Suites by Hilton Hotel Lexington, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Airport transportation is made easy with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Junior Suite, 2 Queen Beds (Oversize Jetted Tub)

2 Queen Beds | Sleeps 4

Two Room Conference Suite, 1 King Bed

1 King Bed | Sleeps 5

Premium Junior Suite, One King Bed with Sofa Bed, Accessible Jetted Tub

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for DoubleTree Suites by Hilton Hotel Lexington

Everyone (15) Couples (7) Family (11) Friends (1) Other (1)
5
Partner Couples

Front desk staff was friendly. Super helpful and upgraded our room for our anniversary. Hotel manager was on hand and attentive as well. He didn't leave out detail!

By on Oct 11, 2021

5
Family with small children Business Business

Soon as i walked in i felt like i was right right back home in new orleans on bourbon. And i was there on business with my business called "Orleans" so i was right at home. I was not disappointed view was out of this world room was beautiful and the jet tub was amazing 😍.

By on Jun 24, 2021

5
Everyone

By on Jun 20, 2021

2
Family with small children Family

The woman’s checking in was not respectful to other guests waiting to check in as she chatted with someone extensively while I waited to check in with my 3 young children. There were also no chocolate chip cookies when we checked in and she gave an abundant amount to the woman ahead of us. She didn’t apologize to us or offer any later.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you for your business and for taking the time to provide feedback. I am very sorry we did not welcome you as quickly as expected and running out of cookies. We would love to earn back your trust in our DoubleTree hotel and ask that you call our management team when returning.

5
Partner Couples

Friendly and prompt staff, clean property. Wonderful cookies!

By on Mar 12, 2021

Review comment responded on Mar 15, 2021

Thank you for your review. We love our cookies as well! We look forward to welcoming you again while in Lexington.

3
Everyone

By on Mar 1, 2021

Review comment responded on Mar 15, 2021

Thank you for your rating. We would love to know what about your stay stopped you from making your review a 5. We hope to welcome you again and make your next stay a 5.

5
Everyone

By on Jan 4, 2021

5
Everyone

The modern look of the property, the friendly hotel staff and the cookies were delicious

By , from Lexington on Nov 28, 2020

4
Everyone

By on Nov 26, 2020

5
Everyone

Tha room was amazing amd the staff was super awesome

By on Oct 12, 2020

DoubleTree Suites by Hilton Hotel Lexington

2601 Richmond Rd, Lexington, KY 40509
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