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Recent guest reviews

The staff was terrific! Friendly and helpful! The first impression of the room was great and honestly the room was clean and well appointed. However it was s cool night so I tried to turn on the heater and was concerned about the fact that the cord had been capped and taped. A picture is attached. Were it not for that, I’d have given the facilities 5 stars.

Long story short we stay 5 days 4 nights and our room was only cleaned 1 time. We complained over and over nothing changed. It's old the building and rooms/hallways need updating. You'd do better booking with the Laquinta inn across the street, this was my first and last time staying at Clarion.

Stayed at this hotel recently with my wife and two kids. When i walked into the elevator there was food on the floor that I assume came from the Bennigans restaurant that was on the first floor. There was a huge gap in the door to the room to the point where you could see the hallway and a soft kick could break through the door. Everything in the room seemed clean, but my sister-in-law who was staying in a different room said that they had to upgrade her room because the room they gave her wasn't cleaned. I will make sure that I never stay at this hotel again.

Great place to stay for a UK football game. A few steps off the interstate. Super convenient. Steer clear of the in hotel restaurant—Bennegan’s unless you’re just looking for a beer.

This hotel needs desperate updating. It is worn and dirty overall. The hotel should be as nice as the lobby. On the upside the staff was fantastic. There is a restaurant and laundry which is nice and convenient.

My family reunion was at the Clarion North; reserved this one by mistake. Orbitz was unable to make the switch. Upon checking out, I inadvertently left my pediometer and a pair of earrings in the room and the staff said no one turned those items in. So disappointed.

The family and I had The a great experience at the hotel. The were no problems checking in, and there were great amenities.

We came a wedding/girls trip. We got a double bed. There was no room on one side of the bed you could hardly walk. And bathroom situation was rough. 4 women and a baby to get ready was hard. Sink was so tiny and the only extra mirror was to the side of the sink on a door. Very inconvenient for getting ready fast. I can tell they are trying to update hotel. So maybe in a year or two I would try. But for Maybe 2 ppl great but for what I paid I was really disappointed!! But staff was really nice and helpful.

The chlorine odor was so overwhelming it gave me a headache. My room door was broke so front desk moved me into a king bed instead of double room I had booked. The room was overpriced and I didn't feel safe. It's across the road from a gentlemans club. Front desk told me I could've gotten the room cheaper. Very disappointed.

Our room needed to be remodeled. Mattress was very uncomfortable. Discovered that the exterior door to our wing was able to be accessed without a room key--bad security!!!! Told the front desk. Breakfast food was cold!

This hotel was not great. The sheets did not fit the bed and the staff did not clean the room even when we left the do not disturb sign off the door. The entire lower floor smells like chlorine from the pool. The location is just awful, right next to the loudest and grossest strip club (The Spearmint Rhino). The only reason we stayed here was because we had to visit an ill family member and this was all we could get at late notice. And it's not like this place is super cheap either, we payed $130 a night which is way over priced for the location and the quality of the hotel. My basic recommendation is this: if you have any other choice, pick another place to stay.

Very nice, very quiet, awesome pool & spa, breakfast super good and LOTS of choices. They forgot to do our room the first day, but offered a meal voucher in the hotel restaurant as a compensation, which was very much appreciated.

We stayed as a stop from driving. Worked well. Had everything that we needed for a quick stop.

Athens Boonesboro Road Lexington KY

Hotel highlights

  • Free breakfast
  • Free wired Internet in public areas
  • Free parking
  • Onsite dining

Clarion Hotel Conference Center - South places you within a few miles (5 km) of Boone Station State Historic Site and Jacobson Park. This 3-star hotel has 149 guestrooms and offers an indoor pool, free self parking, and a gym.


Dining

Free breakfast is included with your stay and is served from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at Bennigan's Pub, the hotel's onsite restaurant.


Rooms

The 149 rooms have phones.


Property features

Guests staying at Clarion Hotel Conference Center - South enjoy an indoor pool, a gym, and a spa tub. If you plan to drive, free parking is available. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.

Room options

Guest reviews for Clarion Hotel Conference Center - South

Everyone (10) Couples (2) Family (1)
4
Everyone

The staff was terrific! Friendly and helpful! The first impression of the room was great and honestly the room was clean and well appointed. However it was s cool night so I tried to turn on the heater and was concerned about the fact that the cord had been capped and taped. A picture is attached. Were it not for that, I’d have given the facilities 5 stars.

By , from illinois on Apr 7, 2018

Review comment responded on May 3, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kimberly Lander Guest Service Agent Clarion Hotel & Conference Center -South

2

i will never stay here again

Everyone

Long story short we stay 5 days 4 nights and our room was only cleaned 1 time. We complained over and over nothing changed. It's old the building and rooms/hallways need updating. You'd do better booking with the Laquinta inn across the street, this was my first and last time staying at Clarion.

By on Apr 7, 2018

Review comment responded on May 5, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kimberly Lander Guest Service Agent Clarion Hotel & Conference Center -South

1
Everyone

Stayed at this hotel recently with my wife and two kids. When i walked into the elevator there was food on the floor that I assume came from the Bennigans restaurant that was on the first floor. There was a huge gap in the door to the room to the point where you could see the hallway and a soft kick could break through the door. Everything in the room seemed clean, but my sister-in-law who was staying in a different room said that they had to upgrade her room because the room they gave her wasn't cleaned. I will make sure that I never stay at this hotel again.

By on Apr 2, 2018

Review comment responded on May 3, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kimberly Lander Guest Service Agent Clarion Hotel & Conference Center -South

4

nice, older hotel

Everyone

Great place to stay for a UK football game. A few steps off the interstate. Super convenient. Steer clear of the in hotel restaurant—Bennegan’s unless you’re just looking for a beer.

By , from MS on Nov 6, 2017

3

needs work

Everyone

This hotel needs desperate updating. It is worn and dirty overall. The hotel should be as nice as the lobby. On the upside the staff was fantastic. There is a restaurant and laundry which is nice and convenient.

By , from Lexington Ky on Oct 7, 2017

3
Everyone

My family reunion was at the Clarion North; reserved this one by mistake. Orbitz was unable to make the switch. Upon checking out, I inadvertently left my pediometer and a pair of earrings in the room and the staff said no one turned those items in. So disappointed.

By on Aug 21, 2017

Review comment responded on Aug 25, 2017

I Would be happy to check with the Housekeeping Supervisor on this . Would you please call and let me know what room you stayed in. Thank you Cheryl Re

4

just by the interstate

Everyone

The family and I had The a great experience at the hotel. The were no problems checking in, and there were great amenities.

By on Jul 17, 2017

2

pool was awesome that's about all.

Everyone

We came a wedding/girls trip. We got a double bed. There was no room on one side of the bed you could hardly walk. And bathroom situation was rough. 4 women and a baby to get ready was hard. Sink was so tiny and the only extra mirror was to the side of the sink on a door. Very inconvenient for getting ready fast. I can tell they are trying to update hotel. So maybe in a year or two I would try. But for Maybe 2 ppl great but for what I paid I was really disappointed!! But staff was really nice and helpful.

By on May 31, 2017

2

nice hotel close to strip club!

Everyone

The chlorine odor was so overwhelming it gave me a headache. My room door was broke so front desk moved me into a king bed instead of double room I had booked. The room was overpriced and I didn't feel safe. It's across the road from a gentlemans club. Front desk told me I could've gotten the room cheaper. Very disappointed.

By on Apr 29, 2016

1

so, so hotel!!!

Everyone

Our room needed to be remodeled. Mattress was very uncomfortable. Discovered that the exterior door to our wing was able to be accessed without a room key--bad security!!!! Told the front desk. Breakfast food was cold!

By , from Michigan on Apr 28, 2016

Clarion Hotel Conference Center - South

5532 Athens Boonesboro Road, Lexington, KY 40509
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