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Recent guest reviews

Ever aspect of our stay was great staff very helpful Will be back

quiet, good location

We had a family member in a wheelchair. The hotel was able to accommodate all our needs. Fantastic staff.

The location was quiet and the staff was very nice.

It is fairly clean and comfortable

Good

I like that it was close to downtown Lake George Area. What I didn’t like was the breakfast in a bag.

The closeness to areas interested in seeing. We disliked the breakfast. All frozen food.

Pros: I've stayed here many times and like this hotel. The rooms are big and clean. The staff has always been friendly and helped me out with any issues. Cons: With only 10 cars in the parking lot, I was put in a room next to someone else that was coughing heavily for awhile. In the age of Covid, I would have thought in a very empty hotel, that the staff would spread us out a bit. I approached the desk with the problem, and the night manager promptly got me another room away from others. I really wish they had spaced us out in the first place, as I'm wary of staying in hotels these days. Turn that problem into a marketable item that you space rooms apart and that solves the problem with a win win.

First, I'd like to say hotel staff is very nice and respectful. However, the description for the room I ordered did not reflect the room we got. The water in the bathroom would take minutes to drain making it difficult to shower in a timely, clean fashion. I recommend updating the pipe systems for this building.

Room and hotel were spacious and clean. The pools were amazing! The staff was extremely responsive- every time we called for towels, they were delivered in a few minutes. We have stayed in many different places in the area and this is by far our new favorite!

Location is wonderful but due to COVID there are some amenities that are not available (understandable) but the breakfast as a brown bag with granola, water and a fruit. Don’t think this is really acceptable.

The water in the shower was barely lukewarm... it would not get hot and there were no heaters in the bathroom to warm you up after taking a lukewarm shower!

Friendly staff, hot breakfast, pool, big room, good location

Was clean and comfortable. Easy to get to and a good price for one night.

State Route 9L Lake George NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Million Dollar Beach is a short stroll from Comfort Inn & Suites, and other popular attractions like Fort William Henry are within a mile (2 km). This 96-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All 96 rooms provide microwaves, coffee makers, and free newspapers. Guests can expect 36-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also standard.


Property features

Guests staying at Comfort Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn & Suites

Everyone (21) Couples (5) Family (12)
5
Family

Ever aspect of our stay was great staff very helpful Will be back

By on Oct 10, 2021

Review comment responded on Oct 10, 2021

Thank you for a great review. I am so happy to hear we exceeded your expectations and provided you with a great stay. We appreciate your business and hope to see you again!

5
Family

quiet, good location

By on Oct 8, 2021

Review comment responded on Oct 9, 2021

Thank you so much for a great review. So pleased to know you enjoyed your stay with us!

5
Family Family with small children

We had a family member in a wheelchair. The hotel was able to accommodate all our needs. Fantastic staff.

By , from Farmingdale on Oct 6, 2021

Review comment responded on Oct 8, 2021

Thank you for the great review. I am so happy to know my staff was able to accommodate your needs. We hope to see you again on your next trip to Lake George!

5
Family

The location was quiet and the staff was very nice.

By on Aug 22, 2021

Review comment responded on Aug 23, 2021

Thank you so much for the great review. We appreciate your business and hope you come back to see us again!

3
Family

It is fairly clean and comfortable

By on Aug 19, 2021

Review comment responded on Aug 20, 2021

Thank you for taking the time to leave us a review. We appreciate your business and hope you come back to stay with us again.

4
Everyone

Good

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

Thank you for your review. I am happy to hear you had a good stay with us. We hope to see you again.

3
Everyone

I like that it was close to downtown Lake George Area. What I didn’t like was the breakfast in a bag.

By on Jul 17, 2021

Review comment responded on Jul 19, 2021

Thank you for your feedback. Happy you enjoyed the area. The grab and go is brand standard right now so that everything is individually wrapped. Hopefully its only a matter of time until we can get back to normal. I hope you come back to see us again.

2
Partner Couples

The closeness to areas interested in seeing. We disliked the breakfast. All frozen food.

By on Jul 4, 2021

Review comment responded on Jul 5, 2021

Thank you for your feedback. I apologize the Grab and Go wasn't up to your liking. We are trying our best with what we have to work with right now. It is a free breakfast though and this is the requirement per Choice hotels. We don't get to choose what items are provided. I hope you think about giving us another chance and maybe by then it will be back to our breakfast buffet.

5
Everyone

By on Mar 17, 2021

Review comment responded on Mar 28, 2021

Thank you for the great score! We appreciate your business and hope you come back to see us again soon!

4
Everyone

Pros: I've stayed here many times and like this hotel. The rooms are big and clean. The staff has always been friendly and helped me out with any issues. Cons: With only 10 cars in the parking lot, I was put in a room next to someone else that was coughing heavily for awhile. In the age of Covid, I would have thought in a very empty hotel, that the staff would spread us out a bit. I approached the desk with the problem, and the night manager promptly got me another room away from others. I really wish they had spaced us out in the first place, as I'm wary of staying in hotels these days. Turn that problem into a marketable item that you space rooms apart and that solves the problem with a win win.

By on Feb 9, 2021

Review comment responded on Feb 12, 2021

Thank you for taking the time to leave us a review. I appreciate the feedback and the constructive criticism. I will bring this up to my staff. Unfortunately, in the off season we close down sections so that maintenance and housekeeping can get deep cleaning and preventative maintenance done so we try to keep guests away from those sections as well so there is no disruption.

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