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Recent guest reviews

Clean and quiet

Love their shuttle service available to guests. Their rooms are big and nice like suites. Well kept property with grat amnenities

I found out midway through our travels to the hotel which is about 2 1/2 hours from me that the hotel was overbooked and we had to try and find somewhere else to stay along the way. It was for new years so, space was limited and so was time. Definitely put a major kin in our plans. Then to top it off the payment for a hotel room that we never stayed in still went through. I had to call and get the payment reversed. I will now have to watch for the next 3-5 days to make sure that they did in fact reverse this charge. Not a great experience at ALL!!!

The hotel was perfect love the staff I will book again soon

Nice hotel. Granddaughter spent her birthday there. She loved it and I am happy!

Had a pleasant weekend and the hotel stay was comfortable.

We got room 213. The ac is noisy when is on. The noise of car passing by near the highway or street. The missing handle in the bathroom to slide in and out.

Although the staff was pleasant, hotel was not as nice/clean as expected. Indoor pool was very cloudy and seemed dirty, so my kids did not get to swim. When pulled out, the sofa bed did not open all the way because the built in desk unit was too close to the end of the bed. The other beds were NOT comfortable. The breakfast was one of the worst we've ever had. Ran out of waffle mix, paper plates, napkins, utensils and fruit, the coffee was cold, and other breakfast items were either stale or tasted really bad. I expected more from a fairly new hotel. Also, be aware that if you are traveling to Lake Charles/Sulphur anytime soon, traffic on I-10 and 210 Loop is absolutely horrible early morning and in the evening due to construction and new industry development.

Great location and price and very clean rooms and comfortable for families.

Book through the hotel. They will overbook and won't honor your Orbitz booking

Rooms were very nice, but carpet was terribly stained and dirty looking. The bar closed at 11:00 pm, which in my thinking was way to early. Drinks were very expensive. We paid $20 for 2 drinks (this did include a tip). The bartender was not a real bartender. We had to tell her how to make a gun & tonic and a dirty martini.

The only downfall to my stay at your hotel was that I booked through trivago and when I arrived, I was charged again for the same room. Your manager said she would take care of it and I should receive the money back within 3 to 5 business days. All is well.

Hotel was great. Very nice complimentary breakfast.

Extremely clean and modern! Rooms were beautiful! Staff was friendly.

IT WAS NICE AND COVIENTENT AND I WOULD RECOMEND THIS PLACE TO ANYBODY LOOKING FOR A GREAT HOTEL.

First time to stay and was pleasantly surprised. Hotel was quite clean and staff friendly. Enjoyed the room layout. Bed and pillows quite comfortable. Breakfast choices were more than adequate, though I would have liked to have seen biscuits and gravy added to the buffet. Would stay here again and recommend it to family and friends.

West Prien Lake Road Lake Charles LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

SpringHill Suites by Marriott Lake Charles places you within 2 miles (3 km) of popular sights like Lauberge Casino Lake Charles and Golden Nugget. This 108-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 108 accommodations feature sitting areas. Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and microwaves are other standard amenities.


Property features

Built in 2014, the brand new SpringHill Suites by Marriott Lake Charles offers an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a casino shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for SpringHill Suites by Marriott Lake Charles

Everyone (12) Couples (5) Business (1) Family (5) Friends (1)
4
Family

Clean and quiet

By on Jan 3, 2022

Review comment responded on Jan 10, 2022

Thank you for your feedback and staying with us at Springhill Suites !!!

3
Everyone

By on Dec 31, 2020

5
Friends

Love their shuttle service available to guests. Their rooms are big and nice like suites. Well kept property with grat amnenities

By on Jan 19, 2020

1
Partner Couples

I found out midway through our travels to the hotel which is about 2 1/2 hours from me that the hotel was overbooked and we had to try and find somewhere else to stay along the way. It was for new years so, space was limited and so was time. Definitely put a major kin in our plans. Then to top it off the payment for a hotel room that we never stayed in still went through. I had to call and get the payment reversed. I will now have to watch for the next 3-5 days to make sure that they did in fact reverse this charge. Not a great experience at ALL!!!

By on Jan 2, 2020

4
Everyone

By on Jul 22, 2019

5
Partner Couples

The hotel was perfect love the staff I will book again soon

By on Jul 16, 2019

4
Everyone

By on Dec 28, 2018

Review comment responded on Jan 10, 2019

Thank you for your feedback

5
Everyone

Nice hotel. Granddaughter spent her birthday there. She loved it and I am happy!

By on Oct 29, 2018

Review comment responded on Oct 31, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Everyone

By on Aug 10, 2018

5

enjoyed the conversations and room was very nice!

Everyone

Had a pleasant weekend and the hotel stay was comfortable.

By on Apr 28, 2018

SpringHill Suites by Marriott Lake Charles

1551 West Prien Lake Road, Lake Charles, LA 70605
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