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Recent guest reviews

Cleanliness

Nice room but no tv controller & coffee maker did not have a coffee basket. Hotel was working with less staff. Breakfast should had been until 9:00. We went fine at 8:15 no food only coffee.

Hotel is in the middle of construction and smelled like a construction site all night. Wifi did not work.

This place is still trashed from the hurricanes. Room didn’t even have a working A/C unit. Cannot believe they are being allowed to charge people to stay here. Made due because we didn’t have much choice.

Toilet ran all night and sink didn't drain. we found ants all over our diaper bag in the morning then My 1 year old was crawling around and the carpet looked visibly dirty. Then she found a used hearing aid underneath the desk (puke) it's clear they had not vacuumed. I talked to the front desk staff and they were happy to send maintenance by to fix the issues and were able to discount the room because of the conditions we experienced. Overall I would stay again as the bed was comfy and the staff were accommodating

I was disappointed to find the bedside table dirty and sticky. I left a note for housekeeping to please clean - and they got about half of it. There were several indications that the housekeeping was done with little effort to real cleanliness. Miranda at the front desk was wonderful. She was friendly and very helpful to our questions.

It was a good stay no complaints it was clean and room seems well taken care of

Pool was closed, machines were broken in the gym.Everthing seemed clean and everything smelled clean. Would have been very pleasant if we were able to use the pool and gym.

Very nice room will come back the price was right very clean room

Great staff and very nice and clean breakfast area.

liked our room. wasnt so sure about the location at first but it was completely fine. close enough to the downtown area but still quiet

Did not like the location of the hotel. Our view was a gas station.

The room was not cleaned very well. We stayed two nights, and it seemed as if they just switched out the used towels and emptied waste basket only. The tub was not CLEAN, and it drained very slow. It left you standing in water while showering. As for the breakfast the only thing that was fresh was the waffles. And that's because you make them yourself. The second morning the coffee machine was out....

Our hotel room was very nice and the staff was great. I would recommend this hotel to anyone

Enjoyed the stay there room is clean Bed was very comfortable and the room is clean

The stay was nice but the first night wasn't what I paid for the jacuzzi suite was not included had to pay extra to get that room on the next day but other than that it's real nice and reasonable for a weekend stay

The hotel was clean and quiet. I have no real complaints. I only have the 4 rating because the construction crew who completed the inside did not do a good job. You could tell that the shower was leaking into the back of the wall. The shower had a tiny space between that and the wall and so did the sink. Small details that could ruin the hotel in a few years.

N Martin Luther King Hwy Lake Charles LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center

Comfort Suites Lake Charles places you within a 15-minute drive of popular attractions such as Lauberge Casino Lake Charles and Golden Nugget. This 70-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 70 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free long-distance calls are also available.


Property features

At Comfort Suites Lake Charles, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Suites Lake Charles

Everyone (18) Couples (6) Business (2) Family (7) Other (1)
5
Everyone

By on Sep 9, 2021

5
Family

Cleanliness

By on Jul 11, 2021

3
Partner Couples

Nice room but no tv controller & coffee maker did not have a coffee basket. Hotel was working with less staff. Breakfast should had been until 9:00. We went fine at 8:15 no food only coffee.

By on May 15, 2021

2
Everyone

Hotel is in the middle of construction and smelled like a construction site all night. Wifi did not work.

By on Apr 20, 2021

1
Partner Couples Family

This place is still trashed from the hurricanes. Room didn’t even have a working A/C unit. Cannot believe they are being allowed to charge people to stay here. Made due because we didn’t have much choice.

By on Feb 9, 2021

4
Everyone

By on Mar 11, 2020

4
Family Family

Toilet ran all night and sink didn't drain. we found ants all over our diaper bag in the morning then My 1 year old was crawling around and the carpet looked visibly dirty. Then she found a used hearing aid underneath the desk (puke) it's clear they had not vacuumed. I talked to the front desk staff and they were happy to send maintenance by to fix the issues and were able to discount the room because of the conditions we experienced. Overall I would stay again as the bed was comfy and the staff were accommodating

By on Feb 21, 2020

Review comment responded on Mar 3, 2020

Thanks for staying and for taking the time to share your experience with us. I'm very sorry to learn about your disappointment with your room. We are taking all measures into fixing the problem and making sure your next stay is perfect!

3
Family

I was disappointed to find the bedside table dirty and sticky. I left a note for housekeeping to please clean - and they got about half of it. There were several indications that the housekeeping was done with little effort to real cleanliness. Miranda at the front desk was wonderful. She was friendly and very helpful to our questions.

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Thank you for your recent visit. I am sorry to hear you did not enjoy your stay,but we do hope to see you back again so we can do our part in showing you a true Comfort Suites quality visit.

4
Everyone

It was a good stay no complaints it was clean and room seems well taken care of

By on May 18, 2019

Review comment responded on May 18, 2019

Thank you for your letting us know how your stay went while you were here. Feedback from our guest is very important to us and we hope to see you again soon.

4
Family

Pool was closed, machines were broken in the gym.Everthing seemed clean and everything smelled clean. Would have been very pleasant if we were able to use the pool and gym.

By on Apr 25, 2019

Review comment responded on Apr 26, 2019

I would like to apologize for the inconvenience with our pool not being open, we are working on that and it should be ready to use soon. I will bring the issue with the gym machines to maintenance so we can get this fix. Thank you for bringing this issues to our attention and we hope you stay with us again next time you come to Lake Charles. Thank you,

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