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Recent guest reviews

Great quiet veem place to stay

If you like very firm/hard beds, this is place for you.I had to sleep on sofa because it was too uncomfortable

Staff did nothing to correct the issues I had with the room such as soiled bed spread, spider on the bed and the fact that I had requested wheelchair accessible room and shower.

Peaceful great customer service very clean .

AC not working, complained to front desk and was promised somebody will fix it, nobody arrived! very poor internet connection.

Either Orbitz or the Hotel were completely misleading. Booked for 4 people a King Room with a double bed sofa with breakfast. the sofa was single and without sheets. I couldn't get sheets, I had to sleep in my clothes. Breakfast was for 1, I had to pay extra for the other 3. This was one of the worse stays of my life.

Friendly staff, nice amenities in room. Easy check in.

A very nice and clean hotel 🏨 This hotel is now renovated....

I never signed up for surgery emails and I can not seem to unsubscribe from them. I will not use your services again if I can expect this violating communication. Thank ORBITZ for this review.

Everything was tidy. Good experience in general. The only issue was that the check-in time given to us was wrong. It was advertised as 11:30, but it was actually 3:00. It was a long wait after a 7-hour drive.

I'm not sure who's "fault" this is, but we had a bad experience. Our hotel (king, pullout) was said to accommodate 4 people. The pull out is a twin, so I had one child on the floor. Also, we purchased breakfast. It was an option during checkout. Not stating a number nor option to increase the number, just breakfast and you assume with 4 people in the room, that means breakfast for everyone. Nope! One person. I felt mislead big time. Additionally, the website stated there was a pool, but it was under construction as was the elevator. Just one operated. I was there for a funeral and didn't need the additional stress. There is another hotel on the other side of the freeway with more spacious rooms, I've stayed there a few times and I would recommend staying there, Although, the staff was VERY nice at this hotel. They are equally as nice across the way. Also, I called Obtz make sure they changed this information for other guests, cause I was flustered and I was told no more than, "I'll make a note of that," Change it, don't note it. Rude!

This was a great hotel to stay at in every way. We enjoyed our short time here.

Freeway close, ten minutes to our destination. Very clean and comfortable accommodations, Very friendly staff. Laura Lopez is and asset to the Courtyard Marriott team.

Quiet and clean ground floor accommodations. Very comfortable king size bed. A gracious, friendly and helpful staff. Everything we could ask for.

Maybe it was because it was a room with a adjacent door to the next room but we could hear everything going on next door to us. Trying to sleep in was not an option and to be honest the beds and pillows were not very comfortable. It was also a very small room. There is a small fridge which is nice but no microwave so if you want to heat any food up you have to go downstairs and heat it up in the lobby. It would have been nice to have that convenience in your own room since they do not offer any room service here either. I expected more for what the price is. The hotel looks bigger and nicer from the photos. The pool is not very classy.

Good hotel. A little close to freeway but clean and efficient.

Overall the hotel was very clean, quiet, and stuff are friendly. One thing is we when ask something it takes a long time to come to our room.

Nice, comfortable hotel. Only issue is Air Conditioner blows directly at head of bed with little optionti adjust direction of air.

Avenida De La Carlota Laguna Hills CA

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Saddleback Memorial Medical Center is within 2 miles (3 km) of Sonesta Select Laguna Hills while other popular attractions such as Irvine Spectrum Center are within 3 miles (5 km). This 3-star hotel welcomes guests with 136 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

Sonesta Select Laguna Hills's 136 rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and 27-inch TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard. Housekeeping is available on request.


Property features

At Sonesta Select Laguna Hills, guests enjoy features like an outdoor pool, a gym, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Superior Suite, Multiple Beds (One Bedroom)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Accessible (Mobility Tub)

1 King Bed | Sleeps 3

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 2 Double Beds, Accessible (Hearing)

2 Double Beds | Sleeps 4

Guest reviews for Sonesta Select Laguna Hills

Everyone (14) Couples (4) Business (2) Family (16) Friends (3) Other (3)
5
Business Business

Great quiet veem place to stay

By , from Los Angeles on Oct 1, 2021

3
Family

If you like very firm/hard beds, this is place for you.I had to sleep on sofa because it was too uncomfortable

By on Sep 26, 2021

1
Family

Staff did nothing to correct the issues I had with the room such as soiled bed spread, spider on the bed and the fact that I had requested wheelchair accessible room and shower.

By on Sep 6, 2021

Review comment responded on Sep 6, 2021

Hi Ms. Regina, Thank you so much for sharing your feedback. The wheelchair was only a request that is not guaranteed, especially that you didn’t book this room type. I am so sorry to hear that you had a terrible experience and that you felt that nothing was done to correct your issue although I personally spoke to you yesterday and moved your room according to your liking. Again, I apologize for the inconvenience and thank you for choosing our hotel. Regards

5
Everyone

Peaceful great customer service very clean .

By , from Los Angeles on Aug 24, 2021

2
Family Family

AC not working, complained to front desk and was promised somebody will fix it, nobody arrived! very poor internet connection.

By , from Phoenix, AZ on Oct 13, 2020

1
Family Family with small children

Either Orbitz or the Hotel were completely misleading. Booked for 4 people a King Room with a double bed sofa with breakfast. the sofa was single and without sheets. I couldn't get sheets, I had to sleep in my clothes. Breakfast was for 1, I had to pay extra for the other 3. This was one of the worse stays of my life.

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thank you for bringing this to my attention. I would like to discuss this concern with you. Please email me at John.Santoianni@Marriott.com so that I can address this personally. Thank you again.

5
Business Business

Friendly staff, nice amenities in room. Easy check in.

By on Jun 11, 2019

4
Everyone

By on Apr 10, 2019

5
Everyone

By on Feb 5, 2019

5
Everyone

A very nice and clean hotel 🏨 This hotel is now renovated....

By on Dec 30, 2018

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