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Recent guest reviews

Great service, friendly staff, great hotel but somewhat dated. Time to renovate.

The Hotel Okura Kobe is a superb hotel where I’ve stayed before and will stay again. The rooms are spacious – very spacious for Japan, extremely clean and the service is excellent. The breakfast is also excellent. There is a convenient shuttle bus that runs throughout the day from the Hotel to and from the main train station in Kobe – Sanomiya. That bus also goes to the Shinkansen station on weekends. The city of Kobe itself is beautiful – I typically stay in Kobe when vacationing in the Kansai Area (which includes Osaka and Kyoto). Highest recommendation.

2-1 Hatoba-cho Kobe Hyogo-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Health club

Located in Kobe City Centre, Hotel Okura Kobe is adjacent to Port of Kobe Earthquake Memorial and within a 10-minute walk of other popular attractions like Meriken Park. This 4-star hotel has 474 rooms and welcomes guests with 4 restaurants, an indoor pool, and free in-room WiFi.


Dining

There are ample dining options with 4 onsite restaurants, including RESTAURANT EMERALD, which specializes in French cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10 AM.


Rooms

Hotel Okura Kobe's 474 rooms are soundproofed and provide refrigerators, free newspapers, and free bottled water. 26-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.


Property features

At Hotel Okura Kobe, guests enjoy an indoor pool, a gym, and outdoor tennis courts. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Triple Room (6-15F)

2 Twin Beds and 1 Twin Trundle Bed | Sleeps 3

Standard Single Room (6-15F, bed types are not guranteed)

1 Double Bed | 2 Twin Beds | Sleeps 1

Deluxe Triple Room, Non Smoking (16-27F)

2 Twin Beds and 1 Twin Trundle Bed | Sleeps 3

Standard Double Room (6-15F)

1 Double Bed | Sleeps 2

Guest reviews for Hotel Okura Kobe

Everyone (2) Family (1)
4
Everyone

By on Apr 4, 2021

Review comment responded on Apr 19, 2021

過日は当ホテルにご宿泊頂きまして、誠に有難うございました。この度のご宿泊に際しまして、快適にお過ごし頂けましたご様子、私共でのご滞在を高くご評価くださり、重ねて御礼申し上げます。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

5
Family

Great service, friendly staff, great hotel but somewhat dated. Time to renovate.

By on Jun 22, 2019

Review comment responded on Jul 9, 2019

Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your experience about your recent stay with us. We really appreciate your high rating with the comments about our staff .Review is very important for us, we will try our best to all the guests will be satisfied. We look forward welcoming you back in the near future.

5
Everyone

The Hotel Okura Kobe is a superb hotel where I’ve stayed before and will stay again. The rooms are spacious – very spacious for Japan, extremely clean and the service is excellent. The breakfast is also excellent. There is a convenient shuttle bus that runs throughout the day from the Hotel to and from the main train station in Kobe – Sanomiya. That bus also goes to the Shinkansen station on weekends. The city of Kobe itself is beautiful – I typically stay in Kobe when vacationing in the Kansai Area (which includes Osaka and Kyoto). Highest recommendation.

By on Apr 20, 2019

Review comment responded on Apr 20, 2019

Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your experience about your recent stay with us . Also we thank you for such high rate you have given us with great comments about many things of us. We are simply delighted to read that our service met your expectations. It is always encouraging and more inspiring whenever we received positive review from our guests. We sincerely hope we will welcoming you back on your next visit to Kobe.

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